How do I get a refund? Didn’t purchase, but showed up on account. An “error” pops up when clicking on “cancel” as well as “contact seller” :(

Thank you for your question. The easiest way to obtain a refund/cancellation of your plan, is to click on the "return" button associated with the purchase of our plan, email us at ambassador@asurion.com or call us at 1-866-551-5924 and a customer service representative we'll be happy to assist you with your request.

Do you have to register your product? How do you purchase the warranty after you have original purchase?

You have to purchase the warranty when you purchase the item. This way the warranty is linked to the item.

If im buying this as a gift how do I give them the protection plan if you send it to my email?

By simply having them send the protection plan directly to their email or forwarding it to them yourself.

Is this a one time fee or is this something I have to pay for on a monthly basis?

One time fee based on how many years of protection.

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Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛡️ Protect Your Investment, Live Worry-Free!

PEACE OF MIND - Malfunctions covered after the manufacturer's warranty expires.
HASSLE FREE CLAIMS - File claims online anytime, with most approved in minutes.
INSTANT GRATIFICATION - Receive an e-gift card for the full purchase price of your covered product.
COMPREHENSIVE PROTECTION - Covers drops, spills, and power surges from day one.
USER FRIENDLY EXPERIENCE - Detailed plan confirmation and easy access to additional information.

The ASURION 4 Year Housewares Protection Plan offers comprehensive coverage for your portable products, including repairs, parts, labor, and transport. Starting from the date of purchase, it protects against drops, spills, and power surges, ensuring peace of mind. With an easy online claims process and quick approval times, you can enjoy your products without the fear of unexpected damages.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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