Smart Frames

Originally bought one of these for my Nan. She loves it and watches it daily. I've since bought one for my mum and mother in Law and now my sister wants one too!Its easy to set up and add photos and short videos. I manage them from my phone using the nixplay app. You can add plenty of photos and share a link so others can add photos too. My 78 yr old mil has managed to download the app and upload phoros to hers too so its also good for the technically challenged! There is a randomiser function too though i do find some pictures come up more often than others but you can set it to cycle through one by one if you want.The timer function is great as you can set it to come on and turn off when you wish and then leave it which is best for my nan who at almost 100 doesnt like to mess with it at all!The picture quality is brilliant, very clear- even with older pictures.I do tend to wait for a sale to buy the frame- usually about £100 which i think is great value for money with the ampunt of use they get and the pleasure they bring!We are often suddenly exclaming about a memory as we catch a photo come up we havent seen for ages!Can highly recommend as presents that will be greatly appreciated and loved for years to come.

Great piece of kit, very functional and great build quality. Unfortunately, as of recent changes, we’re now forced to pay an annual subscription or face losing out precious photos.We cannot recommend anyone buy this product.Look for one that doesn’t require a tie in to a cloud storage agreement that a product like this doesn’t actually need.

Uploading photos and videos made easy on my laptopI recently purchased this as a wedding anniversary gift for my husband. Overall, we’re happy with the frame and the service. The mobile app is easy enough to use, but we prefer using the nixplay web app to upload and manage our photos. I find it hard to pick which photos I want on my mobile, so being able to do this on my laptop makes it much easier. None of the other brands have a web app that you can use on your laptop.

Loving my new Nixplay frame. Second one I've bought. Does what it says on the tin.

I am another customer who bought this and I am another victim of the scam that they operate. The scam is called "bait & switch" and contravenes the Consumer Rights Act 2015. You will see many complaints the same as mine on this review page, and generally this scam is all across the internet.These frames were sold with unlimited storage, but the manufacturers switched this to a subscription storage service around March/April 2025. I would never buy a frame that needed a subscription to use it fully, who can say if the manufacturer will be there next year? Why would you when you can do card storage? Or link to your photos in your own storage?Amazon do the customer service for this product, so you do not have to go to the manufacturer. Amazon were very apologetic, asked me to return it, will offer a full refund and gave no arguments. Due to the serious nature of the complaint, allow 15 to 20 minutes for the call to arrange this.All very disappointing for me. I bought this as a present for someone. Sadly the first frame (different brand) failed within the first minute, and had to be returned. This was a step up in quality to avoid issues. It has to be said that the image and functions were initially very good. It will be posted back tomorrow and I will search for a replacement with memory card storage

After my last two reviews have been rejected for telling the factual truth I vowed not to submit another one however, this product is good, but the stand is really bad. Yes, the stand (a stiff tube) is innovative and connects the power to the unit, but it means the unit has to be placed too far from the wall behind which looks so out of place on a hall table.No SD Card access which would have worked well however the unit is reliant upon a Wi-Fi connection otherwise it simply will not work. Get a new router and you will have to spend lots of valuable time resetting everything.It took me a couple of hours to fathom how it worked and I was still not fully sure of all its secrets.After all the hassle, researching setup on the internet etc I have to say once set up correctly it is rather good - but be prepared to spend lots of time 1. Learning the system and 2. Setting up your photos.

Shared playlist - fab family featureWe got this Nixplay for our aging mother, as it was the only frame that has an app with a shared photo playlist that all the family members can upload photos and videos directly to. i can decide who can upload to the playlist and I can decide which frames the playlist is shown on. as far as ai can tell, it is the only frame brand that does this.