does it have volume control ?

Yes it does. By holding the FN key, you can control the volume. Though you may need to check the settings of your audio output. Some don't allow volume control through the keyboard. I use a Mac with a 55" LED TV as the monitor and it does not allow keyboard functions for volume

I just opened it and its already a terrible purchase. I'm following all the instructions but the mouse red light isn't even turning on (with new different batteries) and the keyboards red light is turning on but not pairing. How do I return and refund this terrible purchase?

Just received mine and I'm definitely returning this. The mouse works and only the number buttons are working. The letters are not working or pairing

Can I please have the email to send my keyboard back for a new one?

Contact Amazon Customer Support

Previous photos and buyers noticed that the keyboard had duplicate keys in the lower right instead of the keys. Has this changed?

I don't see any less than or more than keys as you mentioned but the upper case keys between m and / produce those marks although they are marked , and . ; so I believe they are mismarked. I haven't noticed this before - so thanks for pointing this out.

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Wireless Keyboard and Mouse,2.4G Ergonomic and Slim Wireless Computer Keyboard Mouse Designed for Windows, PC, Laptop,Tablet - Black Grey

Product ID: 164410856

Details

Brand
JOYACCESS
Color
black grey
Compatible Devices
Laptop
Connectivity Technology
Radio
Special Feature
Ergonomic

🎯Adjustable mouse DPI up to 2400 in 5 levels

📶2.4GHz stable wireless range up to 10m

⌨️Ergonomic slim keyboard with scissor-switch keys

฿5098

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Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⌨️🚀 Elevate your workspace with wireless precision and ergonomic style!

POWER SMART DESIGN - Ultra-low power mouse (0.11mA) and auto-sleep keyboard extend battery life, keeping you productive without constant recharging.
UNIVERSAL COMPATIBILITY - Plug & play with Windows, Linux, Mac OS, Chromebooks, smart TVs, and more — your all-in-one solution for work, travel, and presentations.
SEAMLESS WIRELESS FREEDOM - Enjoy a clutter-free workspace with a single nano receiver that fits right into your mouse for ultimate portability and USB port savings.
ERGONOMIC COMFORT FOR LONG HOURS - Tilted slim keyboard with low-profile scissor keys designed to reduce strain during marathon work or creative sessions.
PRECISION CONTROL AT YOUR FINGERTIPS - Customize your cursor speed with 5 DPI levels up to 2400, perfect for everything from detailed office tasks to 4K display navigation.

The JOYACCESS Wireless Keyboard and Mouse combo offers a sleek, ergonomic design with a stable 2.4GHz wireless connection up to 10 meters. Featuring a slim, tilted keyboard with quiet scissor-switch keys and a high-precision mouse adjustable up to 2400 DPI, it ensures comfort and productivity across multiple devices and operating systems. Its power-saving features and compact nano receiver make it ideal for professionals seeking a clutter-free, efficient setup.

Specifications

ASIN	B07Y9PMKV2
Antenna Location	Gaming,Office
Are Batteries Required	No
Best Sellers Rank	#153 in Computer Keyboard & Mouse Combos
Brand	JOYACCESS
Color	black grey
Compatible Devices	Laptop,Personal Computer
Compatible Operating System Family	Windows
Connectivity Technology	Radio Frequency
Customer Reviews	4.2 out of 5 stars 25,054 Reviews
Hand Orientation	Ambidextrous
Item Weight	647 Grams
Keyboard Description	Ergonomic
Keyboard Layout	QWERTY
Manufacturer	J JOYACCESS
Mfr Part Number	CBP1CA
Minimum Required Operating System Version	Windows 11
Model Number	JA-CB2BK
Movement Detection	Optical
Number of Batteries	3 AA batteries required.
Number of Keys	102
Operating System	Linux, Mac OS, Windows 10, Windows 2000, windows
Other Special Features of the Product	Ergonomic
Power Source	Battery Powered
Special Feature	Ergonomic
Warranty Description	1 year

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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฿5098

Duties & taxes included

In stock

Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Thailand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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