Avalon Top Loading Water Cooler Dispenser - Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles - UL Listed

Hot– Heats up quick. From room temperature to scalding in about 10 minutes. A ‘how hot?’ temperature dial would be preferred. [Perhaps for the next-level-up version, rather than this: the basic model?] As default-set, I need to wait 10 minutes for my tea to cool enough to drink. Using a kettle, I do not let it get that hot: do not want to burn my tea-leaves. Cold– Yeah, it is cold. But, I don't like cold water. So I never turn on Cold, unless I am expecting guests who might prefer that. [Which I then shut everything off again when they've gone.] Perhaps it is a bit too cold? Perhaps a ‘how cold?’ dial would be pertinent, for the next-level-up version? Again, I am not expecting perfection/exceptional at the cost of ‘cheapest available.’ Temperature Conflict– All the internal tanks are interconnected within the fountain. [They all drain into Cold: but perhaps that's just the slope of my floor dripping it that direction, when powered off?] So, if Hot is left on long enough (3+ hours), the heat starts seeping over into Cool and Cold. Hot left always-on requires Cold to then be always-on too: lest you want your Cool to be warm, and your Cold to be tepid. [Leave it to engineers to expect end-users to turn (and leave) everything on, as the only way for it to work ‘properly.’] So then I must question whether that means Hot and Cold are constantly fighting over temperature, the battleground being within Cool, wasting how much electricity? Noise– I keep the entire thing Powered Off most of the time, preferring my drinking water at room temperature. I have the fountain wired to a switch, turn it on only when the water is running low, to prevent hearing the pump run every time I get a drink. It is not terribly loud, but unnecessary to hear. As it stands, given the volume of water the internal tanks store, I only need to power on the pump every third day or so for my drinking water. [Takes 90-120 seconds to refill.] If left on, there's always a high-pitched ‘eeeee’ noise. I suspect that would be the pump keeping itself primed. In a busy house or office nobody would hear it, but here alone in the woods, where one can hear everything, the sound grates on the nerves. Potential Problem– This fountain keeps pumping nothing, does not auto-shut-off, when the water-bottle runs out. The longest I left it ‘huffing air’ was 20 minutes, just to see if it would stop, as I didn't want to burn out the motor. So, what happens if you get a drink on the way out the door in the morning and thereby it runs out of water? Will it keep pumping nothing all day? I suspect that would kill it. Overall– Excellent. Looks classy. Works well for what it was designed. Five Stars. Would buy again, recommend to others.

Have one at our cottage, real like it. Easy to load water jugs. Water dispenser ‘cold’ is cold, and hot water is hot. So we order one for the house, unfortunately it came damaged. Didn’t reorder.

We bought this Avalon bottom loading water cooler five years ago and it’s still working. I’m not sure why other people have had bad luck with it, but it’s worked out great for us. I love that it has cold, room temp and hot water dispensing options. The cold is pretty cold and the hot water is definitely really hot. It’s so nice to be able to load it on the bottom instead of the top, and it looks more aesthetically pleasing. It’s also very easy to clean it. It’s a lot easier to load than the top loading coolers. The only downside is that it can get a bit noisy, especially when the water is running low or when the cooler turns on. It doesn’t stay noisy long though, so it’s not a big problem for us but I can understand if it would bother others. Anyway, so far we’re happy with it and the quality of it. Hopefully it’ll last us much longer!

Works the way it should! It did "over heat" a bit once, like the side of the dispenser was hot to the touch. Not a crazy amount, but enough to concern me. I just unplugged it over night and when I plugged it back in later the next day, it was resolved. Haven't had a problem since. Overall, great purchase. Would buy again.

Update: I’ll leave the original review down below. It’s back up to 5 stars because I was able to repair it and all features are still going strong a few years after purchase, despite a prolonged storage period. My memory is a bit fuzzy now but a sort of perfect storm had happened. The gasket had slipped which support helped me to correct but I actually tested if it was fixed with a bad bottle which just so happened to be my last bottle with any water. I’ve since recycled the bad bottle and haven’t had issues since minus one other bottle developing a visible crack and experiencing the exact same issue. This thing was spectacular while it lasted and the price was more affordable than other coolers of the same specifications. But a bit over a week ago I woke to nearly 5 gallons of water dumped on the dining room floor. Hot and cold water on demand. Easy enough to flush clean which I did every 3 months as suggested. It was a little noisy when it was heating or cooling water but I have an air purifier in the same room and I’d say it was only slightly louder than that boosted by the fact it did not run 24/7. Customer service was spectacular for me and that’s why I give 2 stars. They did seemingly try to help me self-repair and when the determination was made it might not be doable on my end only then did they inquire about an invoice to determine warranty status. Sadly I’m just outside of the warranty window. I purchased it in late January last year and it failed in the second week of February. They did offer me a 25% off coupon and their apologies when it became clear they could not replace it. But it feels a little silly to reward them with another purchase for a cooler that failed so quickly so I will likely pass on this brand in the future. At least at this price range. The issue is the reservoir up top where the water first feeds in overflows and the water slowly spills out. Something must be keeping the pressure from equalizing and stopping the bottle from flowing so I’d like to believe this is something that can be repaired on my end and I’d hate for it to end up in a landfill for a minor issue. Especially since the internal plumbing seems good.

Be careful here. The warranty/guarantee does not apply to purchases outside the US and Canada.

Water doesn't cool, only hot and room. Hot is very hot which is great. Sent it for repairs and was told it's a compressor issue which is another AED 650 all in all. Really nice water cooler, sad that it doesn't actually cool water.

Received with wrong power supply 110V/60hz which is not suitable for Europe! Quality looks good in general and customer service team are very good.

The cold water is crisp, the hot water is ready for tea or coffee, and the cool setting is perfect when I want something in between. The design looks clean and modern, and the nightlight and low‑water indicator add real convenience. Overall, I’m very happy with this purchase—it’s reliable, easy to use, and makes staying hydrated a lot more enjoyable.

Ho scelto questo prodotto per la buona valutazione. Il prodotto è arrivato difettoso. Il rumore è molto forte, è impossibile parlare nelle vicinanze. L'acqua fredda non entra. Inoltre alcune parti in plastica sono rotte. Ho provato a restituirlo due volte. E ogni volta bisogna pagare la spedizione negli Stati Uniti. Ma entrambe le volte la merce mi è stata restituita dalla dogana. In conclusione, merce rotta. Meno il prezzo. Meno 250€ per la spedizione. Finalmente l'ho inserito. Ha funzionato per due giorni. Ed è esploso. Fate attenzione quando acquistate questo prodotto per l'Europa. Non lo consiglio!