Serta EZ Raised Foldable Portable Air Mattress Bed with Built In NeverFlat AC Pump, Rolling Duffel Bag, Steel Frame and Repair Kit, Tan, Queen Bed

My wife and I purchased this product to serve as a guest bed when friends and family stay with us. We were looking for something that would be comfortable and easy to use, while also allowing us to take down and store between visits. I'll try to break down our observations based on the things that we were looking for and the other reviews that we read. Shipping: We chose super-saver shipping. The box arrived 6 days after the order was placed. I believe we ordered on a Friday night and it arrived on the following Thursday. No damage to the box or the product. It arrives in a brown cardboard box that is slightly larger than the product itself. Due to the weight, it was slightly awkward but manageable with one person, but an easy lift with two. Ease of use/set-up: the included directions were simple to follow. I had read a few reviews that commented on making sure to unzip the carrying case all of the way before inflation so I made sure to do that. Then it was as simple as plugging in the power cable and turning the switch to inflate. Complete insufflation was accomplished in several minutes with the inflating mattress opening the frame on its own. Once completely inflated, it automatically turned off the inflating mechanism. Noise-wise, it was about the level of an average vacuum cleaner but again, only lasted a few minutes. Comfort: Another common complaint that we read in other reviews was that it was very uncomfortable without putting a mattress topper on it. Based on these reviews, we had already went out and bought a memory-foam topper before it arrived. I can see where those other reviewers are coming from. The mattress top has deep divots between the air cells rather than just a flat surface, so a night of getting caught in those probably would be uncomfortable. With the mattress topper, it was very comfortable. The queen sized sheets from our bed easily fit (I do think we have the extra-deep sheets though). The height of the frame/mattress is also nice. It works out to be around knee to mid-thigh on an average adult, so you aren't rolling out of it to stand or having to climb up to get into it. Durability: We have had my mother stay overnight twice, my wife's cousin stay with us for two nights, and her brother and sister-in-law stay for 3 nights since we purchased this. No massive failures or leaks as some reviews have mentioned. There was minimal air-loss after a night of sleeping that was easily remedied by a few seconds of turning the inflate setting on. When my brother-in-law was visiting, we tried the auto-comfort settings which seemed to do well (no complaints from them at least). We will see how it holds up over the long haul, but in the short-term it has easily justified its cost in terms of hotel nights saved and comfortable place to sleep for guests. Overall: We are very satisfied with this so far. I would echo the recommendation to buy a mattress topper, but otherwise there were no weaknesses to speak of.

I got this for company to sleep on. I didn't want to buy a normal bed which would take up too much space when not being used. My hope was that this would be reasonable to sleep on and then storable the rest of the year. I believe it has succeeded in this regard so I give it 5 stars. I did purchase an additional pillowtop matress topper more for comfort based on other reviews. I've slept on it myself (6'2 210 lbs) and it was pretty comfortable and I had not problem sleeping through the night. There is a lot more "bounce" than I'm used to from my normal temporpedic matress but doesn't seem much worse than a spring bed but without the annoying springs themselves. My inlaws were the biggest test as they live quite comfortably and I was a bit concerned that it would be incufficent for them but they said it was comfortable and had no issues or problems sleeping on it. The system inflates very quickly and deflates just as quickly. Its super easy to condense it down back into the pack and store it in a closet. While inflated, you can't hear the air regulater at all as it monitores air pressure and adjusts. Like, can't hear it at all with your ear next to it. Perhaps it just holds it air and doesn't need to do anything because there is no sound I've ever heard. My only concern is my cat who is not declawed. He's not alowed in the room with the bed while its inflated in an effort to keep the bed functioning as long as possible. While the bed would be fine with normal jumping up and down with the topper on it I'm pretty sure that any attempt to sharpen his claws on the side of the mattress would destroy it.

We actually bought 2 of these and both were replaced by the company for problems. the ease of use is amazing but,,,,,, after about 7-10 nights of use, both beds developed leaks. the first leak was around the pump/control box. (it became separated) The manufacturer was quick about replacing it. We had company coming and needed one right away so we ordered another bed thinking this leak was a fluke. the second one we bought developed a leak where the legs attach within 7 days. Now I must say that there are no children in the house and these beds were only used for company than came to visit (adults). They were taken down after each visit. Both beds were replaced by the company and the replacements lasted about the same number of nights. So we have spent over $600 and still have beds that leaked after just a few nights. One is leaking around the pump/control box and the other where a leg touches just like the original purchases. I can't believe they don't know there are problems. but apparently don't care to address the weakness in the design, Please, please don't waste your money!!!!!! Good customer service, lousy product. If you choose to buy don't say you weren't warned.

This is perfect for company! This is very easy and quick to set up and take back down. I have left it set up for several days in a row with no worries of underinflation thanks to the auto-inflate function that keeps the bed at the same firmness. The top is quite bumpy and you really need to place a memory foam or egg crate foam pad on top so you can't feel the big dips in the bed, but if you do that, it's very comfortable. I used regular queen sized bedding, and it worked just fine, although you can't tuck anything in at the foot of the bed. Made of very sturdy vinyl construction, so it is a bit heavy, but the carrying case has a handle and wheels on one end to make transport pretty easy. Not super-compact, but much easier to store than a traditional bed. Overall, a good investment for the money and a space-saving solution for accomodating overnight guests.

Given the price of the bed I was a bit skeptical however after recieving it I have to say it's by far the best air bed I've used. Very easy to setup and store. It took about 2 minutes to inflate, which is extremely easy. Simply turn the unit on and stand back. Deflation is equally easy however there is some manual work here as the unit just collapses. You still need to push and compress the frame so you can zip the unit up. Very easy to do. The unit is attached to its storage case, which is very nice and zips up easily once you deflate and compress the frame. The storage case has a handle and wheels so moving it around the house is easy. It is bulky and has some weight to it so going up and down stairs is problematic without someone else helping. Never Flat Pump: The only complaint is even on it's softest setting, the bed is still firm. For me that's not an issue however if you prefer a really soft mattress you my not like this bed. Otherwise, the pump maintains constant air pressure and is extrememly quiet. You can barely notice its running. Personally, I Iove the bed but I can understand people may not like it based on being to firm.

After 3 or 4 other brands of these air beds, this is my favorite. It blows up easily and even deflates and almost repacks itself! It does inflate quickly and shuts off automatically. It takes a little movement of the legs and making sure it is positioned in the room where you want it -as it's a bit difficult for one person to move around. Deflation was amazing! I thought it was going to be hard to put it all back in and get the zippers to close, but no! And the final zipped up bed makes a great place to store other items in the room. The wheels make it easy to move around, so use those and be sure it is where you want it, allowing for the room where the controls are - and inflate. Love it! And my guests say it's comfy. I added a 1/2 inch memory foam, but would like to increase that to a larger one, but you know how expensive they are, plus where do you store it?

Purchased this almost 2 years ago from Amazon. I loved the ease and convenience of this mattress. I have a large family and we often have visitors so I thought it was worth the investment. I was looking for something sturdier than a traditional air mattress and less than a permanent guest bed and I got it. Soon after purchase, I slept on it for a month when I had my son so daddy could get some sleep for work. after that I stowed it away and it was used twice over the next two months for a couple nights each time. Myself and my guests were average build people, the use was light. This mattress was convenient, easy to set up and take down, firm and very comfortable. It has very deep recesses where the "quilting" seals are, I put a thick blanket under the sheet or a padded mattress topper and it was great. Everyone loved it. Then, six months after I bought it, it started to leak. Took me forever to find the first one, which was along a heat seam where a brace connects. I ordered a vinyl patch kit and, voila! Except the next time it was used, two weeks later, another leak appeared, again in a seam. I patched this one too. The next time, a week later, it came up with yet another seam leak and my prior patch started to leak again as it was in a tough spot. I will skip the details and frustration of patching and leave it to your imagination. In less than a year, with light use, the thing was completely unusable. Great. So I started trying to initiate a return under the two year warranty. That was almost a year ago. :-(

I loved it. Used it for the guest bedroom and was very pleased. Then I noticed it was not holding air like it did in the beginning. Hard time finding the leak so I finally let it fill on its own then laid underneath it so I could listen for the direction of the leak. When I located it, it was right on the edge of one of the circles, right in the seam. Attempted to patch it several times but because of the location the patches didn't work and it continued to leak. If the leak had been on a flat surface I am sure the patch would have worked. The leak was no where near the frame work that holds the bed up off the floor so poor seam welding is the only explanation I can come up with.

I bought this bed as a temporary bed to use while I settled into an apartment and ordered a mattess and boxspring. The Serta inflatable bed is really easy to setup and take down. It inflates quite quickly. The pump is a little noisy, but it doesn't come on when you are sleeping. I also bought a memory foam mattress topper as was suggested and it is excellent. I currently now use it as a guest bed.

I thought this bed was great the first few times I used it... but after only about 10 uses, there is a puncture on the top of the bed, along the edge of one of the round seams which seems to have been caused just by inflating it. I have tried patching it, but nothing will stick to the surface of the mattress. The bed is useless now and for the price I paid, I would have expected some type of product support or warranty. I saw a similar bed from Frontgate, but purchased from Amazon since they are in Canada... but now that I have a problem, there is no one I can contact to repair the defect in the mattress or even to help me. Now I need a new bed - which I will order from Frontgate directly this time, since they have a 1-year warranty and will repair or replace any damaged products within that timeframe.