TEKTON 1/4 Inch Drive Micrometer Torque Wrench (20-200 in.-lb.) | 24320

Great product and company customer service. I have been using this tool for two years now without an issues. One Saturday while working on my road bike, it broke. That Saturday, I send an email to Tekton explaining the problem and asking on how to start the warranty claim process. Following Monday morning, I got a reply from Russ. He explained why the tool may have stopped working and that he will send me a replacement as soon as I provided my address. No hassle, no questioning and not waste of time, isn't that impressive. In two days on Wednesday I got my new Tekton torque wrench. I was impressed. Every time I need a tool from now on I will try to get a Tekton. By the way, the issues was that I was storing the tools way below the lowest setting making the internal parts to become lose. Here is the sequence of emails fro proof: Hi Hadad, Thanks for the quick response. Your replacement torque wrench is on the way out, and you should see it in a few days. Just remember to never turn this one below the lowest setting of 20 inch-lbs and you should be all set. Let me know if there is anything else I can do for you. Thanks! Russ Tool Solutions Specialist 888-648-3371 On Mon, Oct 2, 2017 at 10:20 AM, Hadad <[email protected]> wrote: Hi Russ, The picture shows how I store it. I have use it for two years with out any issues. I will not set it below 20 again. Following is my address: XXXXXXXXXXXX XXXXXXXXXXXXXXXX I really appreciate your service. Thanks. Sincerely, Hadad From: Russ <[email protected]> Sent: Monday, October 2, 2017 9:40 AM To: Hadad Subject: Re: Tekton Model 24320 Hi Hadad, Thanks for writing in. The torque wrench is probably not clicking because you have it turned down below the lowest setting. Taking the wrench below the lowest setting of 20 inch-lbs can allow the internal mechanism to rotate out of place, ruining the wrench. Confirm your address for me and I can get a replacement out to you. Regards, Russ Tool Solutions Specialist 888-648-3371 On Sat, Sep 30, 2017 at 7:12 PM, Hadad <[email protected]> wrote: Hi, I bought a Tekton torque wrench model 24320 on August 21st 2015 from Amazon. The torque wrench just broke. It does not click any longer at any given torque value. How do I proceed with a warranty claim? Thanks. Sincerely, Hadad e-mail: [email protected]

Well the only negative is, is that it took me so long to buy this thing! I fiddled with the cheap $20 Harbor Freight 1/4" torque wrench, but after a few returns I had it... I kind of made me think Tekton would be the same hit or miss Torque wrench at a value price. I was wrong... Just received and already put it to use.. Directions are simple and so is the maintenance.. Store it i the low setting and dont knock it around.. Pretty simple.. Ok so how does it work.. well flawlessly.. The dial is easy to read, the torque down bolt to lock your setting keeps it exactly where you set it without having to worry as you torque your bolt that the dial will rotate (Harbor Freight Flaw #1.) The thing clicks! even at the lowest torque setting, it will let you know when you hit the torque value you set as you turn the bolt! (Harbor Freight problem #2.) Finally this thing seems to be built well, at least its heavier and sturdier than than the Harbor Freight cheapo I had... Ok in summary, buy it! It works, its great, time will tell how reliable it is.. But considering this will be used maybe 3 times a month, I would think it will last forever without a re-calibration.

Great quality 1/4 Inch Torque Wrench at a great price. Highly recommend.

Picked this torque wrench up and it’s been great to use. It feels solid in hand, the adjustment is straightforward, and the click is nice and clear when you hit your setting—no guessing if you’re there or not. Makes it easy to trust what you’re doing. The scale is easy enough to read, and overall it just feels like a quality tool without being overpriced. No issues so far, and it does exactly what you want from a torque wrench. Overall, reliable, accurate, and easy to use.

I’ve had this torque wrench for over 5 years and it has been above and beyond durable and reliable. The build quality is amazing and it has help up through may bike builds. I highly recommend if you’re looking for a good torque wrench but don’t wanna spend an arm and a leg.

I read some reviews with a number of people complaining regarding the lack of an audible click. This had me a bit worried, but after using the tool I have to assume they are deaf. It does indeed make a sound and there is a shift in the head just like all other torque ratchets. It behaves much like a like a torque wrench, but on the scale I would expect. I had some torque screws to snug down to a rather specific 45lbs and after using the torque wrench I was left wondering... that's about how much I would have done by hand. Still, it is an expensive part I would rather not replace and that is the reason to use a precision instrument. I will say, this could have been shipped with a little less twist on the grip. Generally, torque wrenches should be set to a non-tension setting when stored. Personally, I drive it back as much as the container will allow. It is hard to blame the manufacturer when Amazon engages in a lot of weird return practices. Anyhow, the unit itself seems of reasonable quality (for the price), delivered in a state of the art plastic molded piece of awful storage container. It should stand the test of time given how often I actually have to use a torque wrench. My only particular gripe is the adjustment on the handle. Roughly every three to four turns it requires a bit at the base of the ratchet be adjusted. This gets annoying quickly and I wouldn't recommend this for more then occasional usage. Given the price range and capabilities, if you are using this about the same frequency as myself, it is a fine tool for the price. Probably a hair better then the AutoZone special I picked up a while back. You might have guessed I don't spend a lot on tools I use about three times a year. If this actually cost a bit it would be a four star review for the annoyance, but I'm adjusting up because it is a five star for the pennies I spent. Take that for what it is worth.

Arrivata in un giorno, funziona perfettamente. La regolazione è precisa (ogni tacca rappresenta 0.11Nm), quindi rispetto ad altre chiavi economiche che ho visto in giro si riesce a settare bene il valore che si vuole. L'ho presa per fare manutenzione alla bici, la consiglio!

Good quality and packaging for the price Still calibration not tested

Ótima qualidade!

Audible click, good packaging, clear text on torque increments, and has a good feel. Torqued my intake manifold bolts without issue.

Its caliberated at in/lb (US style) measurement and not nm. And all measurements on my vehicles are nm, so I am always converting the values which are never perfectly doable like 18nm is 158.31 in/lb. How do you get that? Though it does have the nm measurements also marked on the other side, it really has very odd intervals, so you are just left with coverting and calculating. The product otherwise seems pretty good and is well finished. But a torque wrench's job is to give me correct torque, and it makes it very difficult to get it correct on this one