Question 1

how can you request item be sent with ice pack?

Accepted Answer

No refrigeration needed. 
To quote the company representative: “both technologies [enteric coating and delayed release] delay the release of probiotic bacteria until they reach the intestines to prevent stomach acid from killing them. The enteric-coated capsules require refrigeration, whereas the delayed-release technology bottled capsules do not.”

These are the latter, and do not require refrigeration.

Question 2

How is it stored before shipment?

Accepted Answer

If your question stems from wondering whether storage conditions affect efficacy, I can share what the company emailed me. TL;DR: the technology appears to protect quality despite temperature, at least that’s my interpretation.
From the company’s email response to me:
“The enteric-coated capsules [not what is available on Amazon] require refrigeration, whereas the delayed-release technology bottled capsules do not. They are both as effective. In both cases, the probiotic bacteria are released from the capsule in the intestines, thus conferring their benefits.

The main difference is the active ingredient that makes up these two technologies. DR-caps technology (used in the Daily Care capsules) uses a plant-based polymer to protect the probiotic bacteria, whereas the enteric coating (used in the refrigerated capsules) uses several ingredients, the main one being sodium alginate (seaweed extract), an algae-based polysaccharide.”

I hope this helps.

Question 3

Does this ship with an ice pack?

Accepted Answer

Hi there! 
Our DailyCare+ capsules are shelf stable up to 6 months. They do no require refrigeration during the delivery! 
We hope this answer helps you!

Question 4

Which is the expiration date on these?

Accepted Answer

The expiration date is on the bottom of the box, (beside bar-code) and also located on the actual bottle.  
Example:  EXPIRATION DATE          The Lot# is not the expiration date.  I hope this helps
                    2022MAR25
                LOT: A2020-02A

ASIN	B085B57TNS
ASIN	B085B57TNS
Age Range Description	Adult
Best Sellers Rank	#43,905 in Health & Household ( See Top 100 in Health & Household ) #435 in Acidophilus Nutritional Supplements
Brand Name	Bio-K Plus
Container Type	box_box
Customer Reviews	4.5 4.5 out of 5 stars (428)
Date First Available	February 28, 2020
Diet Type	Vegan
Dosage Form	Capsule
Flavor	Unflavored
Item Dimensions	2.3 x 2.3 x 3.8 inches
Item Form	Capsule
Item Weight	0.05 kg
Manufacturer	Bio-K Plus
Manufacturer	Bio-K Plus
Manufacturer Part Number	0626608001685
Material Features	Gluten Free, Vegan
Model Name	av2026-Bio-K Plus-dailycare billion probiotics-ee410e4f
Number of Items	1
Primary Supplement Type	Probiotic
Product Benefits	System
Product Dimensions	2.3 x 2.3 x 3.8 inches; 1.76 ounces
Recommended Uses For Product	Probiotic
Total Servings Per Container	30
UPC	626608001685
Unit Count	30 Count

Bio-K Plus, Dailycare 50 Billion Probiotics, 30 Count

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