Apple iPhone 11, 128GB, Black (Renewed)

Every thing works perfectly

iPhone 11 arrived in superb condition. Having had Android phones in the past it takes a bit of getting used to but it's not that difficult to master! The only thing lacking was that I needed to buy a plug to which to attach the included cable as the USB end was of a different size to all my other USB sockets. The phone charges well and feels like a premium bit of equipment at a fraction of the cost of a brand new phone. The touch screen is responsive and the picture is really good. I like this phone!

Everything is good

Bought renewed Apple iPhone 11 in ‘new’ condition as birthday gift for my fella. It arrived one day early, condition of phone was perfect and we were both really pleased. Unfortunately charging cable didn’t work but contacted seller who immediately dispatched a replacement. However replacement was damaged in transit but seller immediately issued another which arrived next day. Very happy with purchase and after sale service, so much so I’m now thinking of purchasing a replacement phone for myself. Oh and the wee bag of sweets is a nice touch.

Let's make it clear I really really wanted to love this new-to-me phone. Initially, it was a brilliant upgrade from my iphone7. Sadly, there were signs of things not going right quite soon after purchase (approximately 2 months ... a general 'lag time' when using certain apps or functions). It occurred sporadically initially, so I just ignored it & hoped it would spontaneously resolve (in retrospect, not my smartest idea). Closing down the phone & restarting it seemed to resolve the problem at first, so I persisted. I had registered the phone for its 1 year warranty, so I was confident I had a year to test out the phone see if it could serve its purpose. Four months from purchase, the phone gave up the ghost completely. Several goes were required to try to restart it. I breathed a sigh of relief when it came back to life. Sadly, the phone was still not behaving reliably if at all and the battery was lasting less than half a day (when I managed to revive the phone), even then the phone would barely function. It had to be returned. It was stressful enough to have to purchase another phone & ensure all the data was transferred asap (who can survive for long without a phone these days?). Iphone to android transfers are not designed to be a user-friendly process, and there was the added expense of course. However, as I was well within my 12 month warranty period & it was clearly a defective item to start with, I was confident of a full refund . Although the sellar was prompt in their responses at first, they were far less than reasonable. They deducted 40% from my refund for the time the phone was used! When I politely queried this, they quoted Amazon policy that "new items had to be returned unused & in original condition for a full refund" (note this item was NOT new); and "used items, needed to be returned with no additional damage". Ignoring the fact I had indeed returned to them their Used & Defective, not fit-for-purpose item with no additional damage. They also added the "small deduction" was made for time the phone had been used! Firstly, how is 40% for 4 months use, (not all of which was with a fully functioning phone), a "small" deduction? Secondly, how could I know the item was defective without using it?! They have now stopped responding to me (unsurprisingly) & I will have to take this further via Amazon as the sellar is being ridiculous and unreasonable, if not acting outright illegally. It cannot be Ok for the company to charge 10% (monthly) of the full cost of a refurbished defective item, for its use! More than likely it will be sold on again (they did indeed tell me the phone had been fixed & would post back to me) to another unsuspecting customer. Obviously I declined their offer. Please consider if you want to get yourself into a similar position with this most unscrupulous sellar who clearly is not interested in supplying goods that actually work.

This was a great buy. Looked like new brilliant.

It was a gift for my husband’s 60th birthday and he loved it

Apple iPhone remains excellent and always perform up to expectations

Produit de mauvaise qualité, sur chauffe inquiétante, demande de remboursement. Après 30 jours d’attente, je reçois un message me disant que je suis remboursé de 1,26€ sur un tel reconditionné acheté 4,14€ Je ne comprends pas le principe! Impossible de pouvoir communiquer avec quiconque. Sujet très peu commercial! Perte sèche. Je ne commanderais plus jamais un seul article sur amazone ! Très déconseillé, ils font se qu’ils veulent et ne s’occupent pas du consommateur! Lamentable !

Commande deux iPhone 11 128 go neuf reçu deux iPhone dans enveloppes et non dans boîte Apple avec inscrit au dos de l’enveloppe RECONDITIONNÉ !!!! Franchement inadmissible honteux!!! DEMANDE DE REMBOURSEMENT POUR LES DEUX ARTICLES ET NON UN !!!

Attention iPhone reconditionné affiché neuf Le reconditionné au prix du neuf !