why do you have to empty the fuel to fill this torch. does this mean you can never top off the fuel?

Sorry for misunderstanding information inweb page. Sometimes you may not be able to refill, the gas continues leaking. That is because of the unbalanced pressure from very few remaining gas and gas cant go to gas tank. So you have to release the remaining gas then refill. This is not a quality problem and does not happen everytime. You dont have to empty fuel before refill every single time. If you have problem in refilling, try to release first. Otherwise, you just refill directly. Hope this answer helps. If you still have problems, contact us, we can show you with a video.

After filling the torch and using for couple days i picked it up and nothing. the gas isn’t lighting the ignition is working but no gas?? why??

Im guessing you need to fill it and your are out of gas. I dont know how much you used it but the gas doesnt last forever. you may not have purged it well enough on the first fill and didnt get it full enough. read the instructions on filling. or its possible your torch has a leak too.

Does it do a softer (lighter) type flame as well as the torch flame?

Dear Customer， This lighter only has one jet flame. No regular flame. The torch in this link has two types of flame： https://www.amazon.com/dp/B07X83QWW3?ref=myi_title_dp

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Blow Torch -Sleek Adjustable Butane Torch by Promise

Product ID: 222212482

Details

Brand
PROMISE
Colour
Black
Item weight
200 Grams
Material
Plastic Zinc
Product dimensions
23L x 3W x

🎯Precision trigger ignition

🔥Adjustable flame 932℉-2327℉

♻️Refillable & sustainable design

฿2613

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Description

🔥 Ignite your creativity with precision and power!

MASTER YOUR FLAME - Adjust the jet flame from a gentle 932℉ to a blazing 2327℉ for every culinary or craft challenge.
VERSATILITY MEETS POWER - From gourmet kitchen searing to camping grills and light welding, this torch adapts to your lifestyle.
DURABILITY YOU CAN TRUST - Crafted with premium plastic and zinc, engineered to withstand rigorous daily use without faltering.
INSTANT IGNITION ZERO HASSLE - Trigger-based ignition system ensures a smooth, reliable spark every time you need it.
BUILT TO LAST DESIGNED TO SAVE - Refillable butane system cuts down waste and keeps your torch ready for countless uses.

The PROMISE Power Butane Torch is a high-performance, refillable kitchen and utility torch featuring an adjustable flame range from 932℉ to 2327℉, a user-friendly trigger ignition, and durable construction in plastic and zinc. Perfect for culinary tasks, grilling, welding, and more, it offers sustainable, long-lasting use for professionals and enthusiasts alike.

Specifications

ASIN	B07W4XZTMD
Best Sellers Rank	759,768 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 189 in Kitchen Blow Torches
Brand	PROMISE
Colour	Black
Country of Origin	China
Customer Reviews	4.2 4.2 out of 5 stars (247)
EU Spare Part Availability Duration	1 Years
Included Components	Lighter
Item Dimensions L x W x H	23L x 3W x 14.1H centimetres
Item Type Name	Torch Lighter
Item Weight	200 Grams
Manufacturer	PROMISE
Material	Plastic, Zinc
Maximum Temperature	65 Degrees Celsius
Model Number	BCZ467
Number of Items	1
Part Number	BCZ467

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product exactly matches the description. Very satisfied with my purchase.

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Received my product in pristine condition. Great service overall.

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฿2613

Duties & taxes included

In stock

Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Thailand.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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Best international shipping I've ever tried. Worth every penny!

3 days ago

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