Epson Workforce Pro WF-4830 Wireless All-in-One Printer with Auto 2-Sided Print, Copy, Scan and Fax, 50-Page ADF, 500-sheet Paper Capacity, and 4.3" Color Touchscreen, Works with Alexa, Black, Large

This was just what we needed for the office. It was cost-effective and done exactly what we needed as far as vaccine, scanning, copying.This is a great option for a small scale business.

I have never posted a seriously negative review of a product in the past as I try to work with the manufacture to fix their product problems and keep the customer happy. However, after prolonged attempts at resolution with this products issue I have to post something to show my frustration. The company has horrible customer service and does not support its flawed product, so I need to warn other potential customers to avoid my expensive mistake and seek a different manufacturer to purchase your printer and your ink.I bought this printer in December of 2021. It initially worked fine. I left on a vacation in July and returned in August to a long list of items to complete with close deadlines. Many required me to use my printer. Unfortunately, when I turned on my computer, I chose to update the software for the computer and for the printer (automatic requests that I clicked yes on – bad mistake). Once the printer software was updated it rejected the ink in my printer (which has worked previously and was Espon brand). Given very tight deadlines I called all over town and found some new Epson ink 20 miles away. I bought it and returned. The printer rejected the new yellow ink. I called customer service asking for help rolling back my printer software so I could finish my job and was dismissed. Now with a few hours deadline, I had to go buy a NEW printer and new ink (clearly NOT Epson brand), return, install and print.The deadline met, I recontacted Epson and asked them to take my printer back or replace the software as it was useless. I could not even print with black only ink when it rejected the yellow cartridge. They simply ignored me but asked for receipts, etc. to prove I bought new Epson Ink. That required more of my time to scan (with my new printer mind you), fill out forms, and submit. Weeks later they sent me a single new yellow ink cartridge. By then I was traveling again. I returned a month later, the ink was in my mail. I installed it – It does not work so now 6 weeks after the original problem I still cannot use my printer. I suspect to get any help I will need to go through all the same paperwork and hassle and will have no resolution of the software issue, which is the real problem, not the ink.Bottom line – this is a deeply flawed device with very touchy software glitches. The company is so paranoid to protect their ink business that they had made their device(s) unusable. I now see they were sued and they settled that lawsuit a few years ago. What they have not done is fix the problem nor do they want to help customers who have problems.I strongly recommend you not buy this device and seek a different manufacturer (probably none of their devices after reading the lawsuit information and noting they have not agreed to resolve the problem).

I bought this because I fell prey to the HP instant ink scam and could not for the life of me get out of it. Screw it I thought, I will buy a new printer. Received it today, set it up by myself in minutes, The instructions on the printer itself were excellent. I see a future with so much less cussing going on in my office due to a stupid Printer, I think I might be in love.

genial!! económica fácil de configurar y muy ahorradora!

Well my HP printer head died -(had it for the last 8 years, so I got my moneys worth out of it, trick is leave it one all the time)I compared this with a similar HP and decided to try Epson because of the ink.Cheaper ink and suppose to last longer -(well do a update when the ink runs out)Pros:Easy to set upHas two printer trays and I loaded in about 400 pages.Printer quality is crisp and clear -(we shall see in about 6 months to a year if this lasts)Scanning is great at 600 dpi very crisp.Haven't test the fax.Cons:It is a bit bigger due to the two paper trays, so make sure you have space to open up the top.Printing, I always used draft to save on ink with HP it was good and clear.Epson, draft is useless as it comes out light and blurry, so this might affect ink usage having to use standard all the time -(will update in 6 months to a year)You have to go searching for a icon to put on your desktop to scan from your computer and to check ink levels. I had one icon for HP now I have two icons for Epson.That's about it for now, so 4 stars because of the draft setting and having to put my own icons on my desktop.Overall I like it a lot so far but time will tell if it holds up as well as my old one.

For a inkjet printer this is awesome. The photos are amazingly sharp and the speed is great. This is the best printer I have ever purchased. I am starting a business and will be purchasing another Epson. I was gonna return due to the fact I don't know how to update the firmware. I am so busy I just need to take the time and research. I use a MacBook Air so I had to really research to see which printer was compatible with my MacBook . There are not many but this is a printer that gets the job done. I love it and have not had any issues at all. I was kind of skeptical to purchase due to the negative reviews. I heard so many good things about Epson and I know a lot of small businesses use Epson. My main concern is the cost of the ink. I can see why it's costly and it is guaranteed so that makes it all worth it. This is the longes review I have written. I had to also take into consideration Epson is leading the pac in many areas. I know every products has it's issues but if you're looking for a great inkjet printer. Look no further this is the one. I had it hooked up and going in 10 minutes. It's prints very fast. I was pleasantly surprised.I have to edit my review. There was no way for me to install the firmware. It also stated it would work with my Echo 5 it does not at all. I searched on YouTube nothing. I still keep my rating the same. I just was not able to change any settings at all for this amazing printer and for the purpose I was using it for I needed to adjust some things. I did send it back. I will spend a little more on another Epson printer and hopefully it is just a good as this one. It might be my MacBook that have limitations. I tried everything.