DE'LONGHI PRIMADONNA Elite Fully Automatic Coffee Machine, 18+ Functions, Bean-to-Cup Espresso Maker for Americano, Cappuccino, Latte, Macchiato & More, Touch Control, Precision Grinding,ECAM650.85.MS

I carefully researched this item and following extensive reviews chose to purchase it. 1. Be careful any new purchaser which reseller you actually purchase an item from. I am here in the IAE and my item I was told would be shipped from Italy. Instead it came from some company out of Cyprus and the after sales service following the machine milk pressure not working was shocking. Subsequently given the cost and customer experience I have requested a refund due to poor performance.

the second time we are buying this machine and when we open it does not work. when it works its work, it works very well as we have one for home.

Tried to contact seller... no response, no help or support at all. Issue of water circuit

Not even a year later, the mechanical part failed. You have to be careful all the time that the water tank is full. It consumes water.

An amazing coffee machine. It took a couple of weeks to work out the coffee we enjoy most but well worth it. The coffee is hot, easily adjustable aroma, size of cup and different types of coffee. It uses quite a lot of water for various rinses which are essential to keep it clean .Also a bit more work with emptying coffee grinds and drip tray but worth it for the quality of the coffee.Haven’t descaled it yet so can’t comment on that process. Delighted with purchase..

Had it for a year, at first I was about to issue a refund, the water and everything is not running in the machine at the first run and the instructions was not clear what to do, but after 6 or 7 cycles it runs and worked smoothly. For the coffee tast and quality is up to the beans you have, this machine never failed to impress me, got it in deal for 5500 sr (1460$) and it worth every penny.

If you are a coffee lover, this is a life changing appliance. Been working beautifully for the last month. Lots of options and adjustments if you want, otherwise the default settings work well. Walks you step by step every time if the process of making a particular style gets confusing. Cleans itself up nicely after every use. The standout feature of this model is that it can take coffee powder in as well as beans and that is truly unique.

Très bon produit je recommande