--- product_id: 25711386 title: "Neato Botvac D85 Robot Vacuum by Neato Botvac D85" brand: "neato robotics" price: "฿1982" currency: THB in_stock: true reviews_count: 8 url: https://www.desertcart.co.th/products/25711386-neato-botvac-d85-robot-vacuum-by-neato-botvac-d85 store_origin: TH region: Thailand --- # Neato Botvac D85 Robot Vacuum by Neato Botvac D85 **Brand:** neato robotics **Price:** ฿1982 **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Neato Botvac D85 Robot Vacuum by Neato Botvac D85 by neato robotics - **How much does it cost?** ฿1982 with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.co.th](https://www.desertcart.co.th/products/25711386-neato-botvac-d85-robot-vacuum-by-neato-botvac-d85) ## Best For - neato robotics enthusiasts ## Why This Product - Trusted neato robotics brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Features a combo brush that is uniquely designed to pick up pet hair—and is quieter, too, especially on hard floors like wood and tile. Patented laser-guided technology scans and maps the room, plans, and methodically cleans, automatically moving from room to room. 50% larger brush, bigger-is-better dirt bin, extra large filter, and precise edge cleaning brush pick up more dirt and debris. Schedule daily cleanings or push a button for instant multi-room or spot cleaning. Automatically goes back to charge base, then returns to where it left off. What's in the Box: High Performance Robot Vacuum Integrated Charge Base Power Cord Spiral Blade Brush Combo Brush High Performance Filter Side Brush Boundary Markers Brush and Filter Cleaning Tool ## Product Details - **Brand:** Neato Robotics - **Model Name:** D85 - **Special Feature:** Bagless, Cordless - **Color:** Black/White - **Included Components:** Brush ## Images ![Neato Botvac D85 Robot Vacuum by Neato Botvac D85 - Image 1](https://m.media-amazon.com/images/I/51RZkFwwGUL.jpg) ![Neato Botvac D85 Robot Vacuum by Neato Botvac D85 - Image 2](https://m.media-amazon.com/images/I/51TLBRVIjAL.jpg) ![Neato Botvac D85 Robot Vacuum by Neato Botvac D85 - Image 3](https://m.media-amazon.com/images/I/51vVXdG2JeL.jpg) ## Customer Reviews ### ⭐ The 1-stars are growing. Beware of review graphs shaped like theirs! *by U***S on Reviewed in the United States on August 9, 2017* Pure junk considering it doesn't last. I've bought 3 in total, with all three lasting less than one year. Forget about customer service. Read all the other reviews. They basically try to wear you out on the process. They will try to "troubleshoot" the problems on the phone with you until you grow grey hair before they will let you return it for repair or replacement. Oh, and don't bother with any sort of extended warranty on Amazon by Asurion, since theirs doesn't kick in until the crappy 2 year manufacturer's warranty expires. Here's the setup: Buy a Botvac D80 by Neato for $400-$500. Buy an additional insurance policy extending the warranty for 3 more years. Assume you have spent around $450-$550 of your hard earned dollars to have the assurance you will have the peace of mind of a vacuum cleaner that will almost completely vacuum your home for you for the next 5 years. Reality, you bought a piece of junk that will make you happy for around a year or less, you will be frustrated to death with their poor customer service and lack of true warranty. You will sit waiting for the next year for your warranty to expire so you can begin the fight with Asurion to play the same "attempt to diagnose it by phone" and attempt to find reasons your situation disqualifies you from receiving the warranty extension you paid for. In the end you will have spent money to be terribly frustrated and dissatisfied. I hope your short term gains Neato, are heavily offset by enough bad publicity about your crappy quality, warranty, and customer service. What goes around comes around. You can't play unfair forever without it catching up. The 1-stars are growing. ### ⭐ Works well, but breaks often and the extended warranty is worthless. Wouldn't buy in hindsight. *by S***J on Reviewed in the United States on April 23, 2017* Bought this vacuum in late 2015. It does a great job when it runs, but it needs a fix here and there. The first year was simple: call in and ask - usually the fix was simple.We bought it with an extended warranty, but when late 2016 happened and we had to switch to the other warranty, the vacuum needed to be sent in. So we sent it in Jan 2017 and now it's almost May and we can't get our vacuum back - the password reset doesn't even work on the website of the warranty you buy off amazon. We try to call in and get non-answers. I don't fault Neato for that, but if you need to consider the risk that you won't have a working vacuum after a year and will be on your own. Most of the fixes pre-2017 were simple, but we still had to ask for advice because they weren't obvious. I think the risk is high you will need help and I'm not sure the value of the vacuum for a year is worth it.Update2: It's May. We got the vacuum back, but it doesn't work. So we have to now 1. get our money back for paying for the repairs 2. find a way to deal with squaretrade and 3. keep living without the robotic vacuum we paid money for a couple of years ago. My partner agrees that he wouldn't buy this in hindsight either. ### ⭐⭐ Downgraded to 2 stars- see saga below. *by D***A on Reviewed in the United States on November 10, 2017* Original Review from October 2017: I absolutely love my Neato Botvac D80. Having done some research, the Botvac was supposed to be really good for handling pet hair, or which we have plenty in our 3 cat/2 dog household. I was also gifted a iRobot Roomba. So here's my review and a bit of a comparison after 3 weeks of operating them side by side (on different floors of our house but same surface types). The Neato Botvac does an absolutely bang-up job on vacuuming up pet hair. the little bin is full every day. To that end, I kind of wish it had a bigger bin, but I clean it every day and it appears to be doing a good job keeping up on the house. It does a great job on corners, also. Like any robotic vacuum, you have to keep the floor clear of things that could get sucked up by mistake- socks, the corner of blanket, lighter weight power cords, stuff like that. If it does get stuck or suck something up it shouldn't, it shuts itself down and emits a chime to let you know where in the house it is so you can find it and fix the problem. By comparison, the one time the Roomba picked up something it shouldn't have, it just continued to try and vacuum it up. The Botvac is a little louder than the Roomba. And the dust bin is a little bit harder to clean (because you have to pull out the filter rather than just pop open the door) but the dust bin on the Botvac is larger. Between the two, the Botvac is the more capable of the two units.UPDATE 11/25/2017: So the Neato performed flawlessly for about 3 weeks. We have a new house and we finally got internet service about a week ago, and the day after we got internet service, the Neato started having issues. It would start running into a wall over and over and over, not trying to turn itself around. if you moved it, it would go right back to the same wall and start running into it again. But then after the next charge-up, it didn't do that anymore, and would run fine. Then the next time it might vacuum the same spot over and over for like 5 minutes before moving on. But other than that, run fine. Then the next time, no problems. Then the next time, it would operate fine except when it would go back to its charging base it would stop about 8" away and say it was docked. It's still doing a fantastic job vacuuming, but it definitely has some issues. Is the wi-fi interfering with it somehow? Did it download a virus? I have no idea. Maybe the fact that it operated flawlessly until we got wi-fi is a complete coincidence. It requires more babysitting now, but it's still doing a relatively good job. I'm dropping the rating from 5 star to 4 star due to the additional babysitting it requires. I would also point out that the Roomba has had no similar problems in the same time period.Update: 2/14/2018: I have downgraded the Neato Botvac D80 to 2-stars. Why? Well, on Jan 24 it stopped working. It still turns on, it'll roll out from it's base...and then, nothing. I have done all the troubleshooting. Cleaned it inside and out. Worked with Neato customer service. Watched videos on YouTube of people with the same error code. Finally I went to Neato and began conversing about getting this repaired or replaced as it's not even 6 months old and still under warranty. And two weeks later I'm STILL waiting on Neato to send me an RMA. The customer service agent I worked with asked me the same questions over and over and over and when I made sure that the answer to every question was in the final email (with proof of purchase and a ton of photos of the unit inside and out) he told me he had what he needed to issue an RMA. And I've never heard from him again. I've emailed him 3 additional times. I called Neato and another agent told me he'd fast tracked it. The upshot of this is- I love the Neato D80 when it's working. But to me, because I am in customer service myself, a company is only as good as how they handle a problem. And for now, I am NOT impressed with Neato not resolving my problem I'm about ready to escalate either to Amazon or to my credit card company directly. It's a real bummer because the performance of the Neato is so much better than the Roomba...when it's working. It sucks up at least twice the dog hair. It covers the floor area better. The Roomba I pretty much have to follow along behind and clean up behind it. I never had to do that with the Neato. So I'm pretty heartbroken about the crap customer service from Neato. I'm hoping they fix this so I can delete this update, honestly.3/16/2018- Ok, so Neato FINALLY came through on warranty. After speaking with a third person at Neato (because the first guy pulled a disappearing act and would never email me back and the second guy didn't fast track things like he said he would) he went to a supervisor and got authorization to issue me an RMA which I got that day. I shipped the defective unit back, 2 weeks later I received the replacement unit which thus far is working flawlessly. I seriously missed a working Neato in the 6 weeks this took, because no matter how hard it worked my Roomba simply could not handle the main floor of our house. I had to help it by dust mopping every couple of days, and using my upright occasionally. Also, no matter what Roomba says, I'm seriously skeptical that its random vacuuming pattern is as effective as the Neato's logical grid pattern of vacuuming. I know this review is getting long, but I think it's fair for people to see the good, the bad and the ugly in order to evaluate a potential purchase.7/30/18- So last week this replacement Botvac D80 vacuum I received in March began malfunctioning. A different issue this time- now it rotates between telling me it needs me to turn it's switch to on (when it's already on- so I have to turn it off then back on again) and then telling me its battery is low and needs to charge. Rinse and repeat. It will not run, will not vacuum. As stated previously- I LOVE this vacuum...when it works. But in the exact same time period, the Roomba has had zero problems. None. Other than replace filters, it has required no maintenance. The D80 went through a brush in 4 months (the good brushes are expensive) and I've had two units become non-functional on me. It's still within warranty period so I expect Neato will either assist me in fixing it or they will replace it like last time, but it took them 2 months last time and that's a long time to try and get things fixed. I just find that the Neato is simply not reliable. I would not buy another one, at this point.Edit to add: Neato refused to warranty this, because it was now outside of 1 year from when I purchased the initial unit. So I replaced it with a Roomba i7. --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.co.th/products/25711386-neato-botvac-d85-robot-vacuum-by-neato-botvac-d85](https://www.desertcart.co.th/products/25711386-neato-botvac-d85-robot-vacuum-by-neato-botvac-d85) --- *Product available on Desertcart Thailand* *Store origin: TH* *Last updated: 2026-04-30*