Does this require a handset lifter?

Depends on the phone. Some Cisco Phones Require a lifter (Older phones) Some newer phones do the lifting internally and requires a specific interconnect cable such as APC-43 cable. We use 7975 model phones which do require the cable, but no mechaniocal lifter.

Can I answer the phone from the headset?

Yes, you do have on-ear controls for easy access to key call control capabilities, including answer call, end call, reject a call, hold/resume (for multiple calls), mute/unmute, volume up, and volume down. For more information please refer to the product datasheet: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headset-500-series/datasheet-c78-740352.html

Is the y-cable included to plug into the aux port? i have a cisco phone 8841, no usb port.

Yes, the Cisco Headset 560 series standard base comes with USB to USB Cable: for devices with USB connectivity, USB Y-Cable: for Cisco IP Phones without a USB port, and USB-A to USB-C Cable (available separately for PC or Mac devices). You can refer to the following link for more information: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/English/userguide/h56x_b_cisco-500-series-user-guide/h56x_b_cisco-500-series-user-guide_chapter_00.html?bookSearch=true

I use ring central on my laptop. will this headset work with my ring central phone?

The headset is compatible with the Cisco IP phones, Cisco Webex, Webex Meetings and Cisco Webex Teams. It has not been tested with the ring central so we can't confirm that is supported. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/Compatibility_Guide/n500_b_headset-compatibility/n500_b_headset-compatibility_chapter_01010.html

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Headset 561, Wireless Single On-Ear Digital Enhanced Cordless Telecommunications Headset with Standard Base for US & Canada, Charcoal, 1-Year Limited Liability Warranty (CP-HS-WL-561-S-US=)

Product ID: 267873019

Details

Brand
Cisco
Colour
Charcoal
Ear placement
Over Ear
Form factor
On Ear
Impedance
90 Ohm

🎧premium noise isolation

📶300 ft wireless range

🔋9 hours talk time

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฿39468

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Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Elevate your calls—wireless freedom meets crystal-clear focus.

ALL DAY POWER - Up to 9 hours of uninterrupted talk time keeps you connected through back-to-back meetings without a hitch.
FREEDOM TO ROAM - Enjoy up to 300 ft wireless range with secure DECT connectivity—stay productive anywhere in your workspace.
CRYSTAL CLEAR AUDIO - Premium noise isolation and rich sound quality ensure every call is crisp, even in noisy open offices.
EFFORTLESS MANAGEMENT - Integrated with Cisco Unified Communications Manager and Webex Control Hub for easy deployment and serviceability.
SEAMLESS COMPATIBILITY - Optimized for Cisco Jabber/Webex and IP Phones with USB-A and RJ-9 ports—plug and play with your existing setup.

The Cisco Headset 561 is a wireless single on-ear DECT headset designed for professional environments, offering up to 300 ft range, 9 hours of talk time, and premium noise isolation. It’s optimized for Cisco communication platforms and IP phones, ensuring seamless integration and easy management, backed by a 2-year warranty for peace of mind.

Specifications

ASIN	B07PJSTFQS
Additional Features	Lightweight, Microphone Included, Noise Isolation, USB connectivity, wireless
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Battery Average Life	9 Hours
Best Sellers Rank	#35 in Telephone Headsets
Brand	Cisco
Brand Name	Cisco
Built-In Media	1
Cable Features	Without Cable
Color	Black
Compatible Devices	Cisco IP Phones with USB-A and/or RJ-9/AUX ports including 6851/6871/6900/7800/8800 models, Cisco Jabber/Webex devices/computers with USB-A ports
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Call Control
Controller Type	on-ear controls
Customer Reviews	4.3 out of 5 stars 110 Reviews
Ear Placement	On Ear
Earpiece Shape	Rounded
Enclosure Material	Leather
Form Factor	On Ear
Headphone Folding Features	On Ear
Headphone Jack	usb
Headphones Ear Placement	On Ear
Impedance	90 Ohms
Is Autographed	No
Item Weight	16 ounces
Manufacturer	CISCO SYSTEMS - ENTERPRISE
Model Name	CP-HS-WL-561-S-US=
Model Number	CP-HS-WL-561-S-US=
Noise Control	Sound Isolation
Number of Items	1
Series Number	560
Specific Uses For Product	Music
Style Name	Headset
Theme	Electronics
UPC	889728180276
Unit Count	1.0 Count
Warranty Description	Limited Warranty
Wireless Technology	DECT 6.0

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