EX6400

Easy to install. Instant connection with no issues. Is working great! I'm so glad all my research paid off and I went with Netgear.

I picked this up to help with the signal throughout our house and it works great. We noticed we have such a better signal anywhere in the house. This helps out a lot working from home and needing to have the main modem in the office. I would definitely recommend it to anyone who needs more signal through their home.

I'd like to first say that I've had a Netgear 802.11ac router for many years and *knock on wood* it hasn't failed me. When I needed a range extender, I thought I'd go back to them. Unfortunately, this product just doesn't last. I had it plugged into a receptacle in my basement, literally about 7' straight below my router (needed it in that location because an I-beam in the ceiling of my basement wreaked havoc on the wifi signal from the router to the basement). It worked very well... for a little while. Then it didn't. The EX6400 would, from time to time, just stop working. Mind you, this was when it was only a few months old. The only way to get it going again was to unplug it to cycle the power. Then it would work for a few days, maybe a week, until it stopped again. Now bear in mind that, although I'm no tech expert, I have certifications from Microsoft and Cisco, so I have a pretty good understanding of what I'm doing tech-wise. I knew the extender should work without having to constantly cycle the power, but sometimes you just have to pick your battles. One day, about 6 months after purchase, this extender just completely bought the farm. It wouldn't turn on; it wouldn't do anything. I knew I was well within my "one year warranty" so I contacted Netgear to get an RMA. If you've ever had to deal with Netgear, you know this is where the fun begins. You see, even though the Netgear warranty period (for defects in quality/workmanship) is "1 year," they don't want to honor that warranty until they have done troubleshooting over the phone with you. But guess what? The TECH SUPPORT included with the device is ONLY 3 months. So before they give you the RMA, they want you to PURCHASE a Tech Support SUBSCRIPTION so they can troubleshoot the device! Great business model, right? I decided I wasn't going to pay for support that should be included in the warranty period, and I told them so in no uncertain terms. I was put on hold, where I stewed for awhile, and when the agent came back I was told I had (graciously) been granted a ONE TIME tech support session to troubleshoot the STILL UNDER WARRANTY product. I felt so honored! Long story short: they couldn't get it to work, either. They gave me an RMA to return it for replacement. So I returned it to them (on my own dime, of course) and received a replacement. And... the replacement only lasted about 6 months until it, too, just completely stopped working. I'll be replacing it again, but it won't be with another Netgear product. I've learned my lesson! Netgear, first and foremost, needs to fix their horrible consumer warranty policy. If you give someone a one year warranty on your product, then the technical support to troubleshoot that product should also be ONE YEAR. That 3 month tech support business is PURE HOGWASH.

Tech support not rated, didn't use it. I have a Netgear Nighthawk that does a great job of putting a 2.4 and 5 GHZ around the entire house. It was very dependable, no dropped wifi transmission unless the internet went out, which was very rare. That is except for one specialized video streaming box that is used to access live Japanese channels in Hawaii which doesn't seem to get the signal that an Apple TV unit right next to it does. It just could not sustain a steady streaming flow and was very problematic. After many trial workarounds, I ordered this extender which installed fairly well, though not as easily as advertised...no complaint. It immediately solved the video streaming issue, which felt like success. Except, a few days later, we started having a series of random daily drops on 5G while the 2.4 GHZ channel kept working...it was not a dropped internet signal. The only thing that had changed in the wifi spectrum was the addition of the extender. As I worked through it, the only explanation I came up with was that the Nighthawk and extender might somehow have been cancelling out each other, since the extender is working off the 5G GHZ frequency and the Nighthawk signal was generally supporting the same area where the extender was installed. I started troubleshooting via the Nighthawk app on my iPad, but the problem got worse, the 5G channel went down to less than 50 MBPS when 230 had been its norm. Although I had done a firmware update of the extender upon original installation, the Nighthawk app was showing that a firmware update was needed, so that was done and soon after that, reception went back to what it had been upon first installation, a more reliable wife transmission. I am still experiencing short (2-3 minutes) drops, but not as dramatic as they had been. Knock on wood! It can be argued that the extender is not at fault, and I can't defend that it might have been. But, it is the only thing that changed in our home wifi spectrum literally only a few days before two weeks of daily drops occurred. Bottom line: I am happy with the extender, it does what it should, but I'm not totally convinced I've totally solved the dropped signal issue yet.

I found connecting the device directly to my router during the initial process made the installation seamless. I could then move the device to the location I desired and I proved to be the solution that I needed.

The extender worked great with my older net gear router. It extended my range to the front and back of my house.

Set up was not very easy. Also, range is not very stable as it keeps on disconnecting

I have to say, I was skeptical when I ordered this because I haven’t had much luck with WiFi extenders in the past. However, I was in a jam because I had a Ring camera hung on a gutter at the far side of the house which was not receiving a strong signal (RSSI -82) so it was either try another extender or have my internet provider charge me a monthly fee to extend the reach of my WIFI. This extender has done the trick. You set it up (which was pretty easy) and it automatically detects devices in the house that are getting a weak signal and switches the signal from 5ghz to 2.4ghz which while being slower has a farther reach. Long story short, as I write this my Ring camera now has an RSSI-52) and is working perfectly. Netgear also has an app for this device called Nighthawk that you can open up and it tells you which devices are running on 5 ghz and which ones it’s automatically switched to 2.4ghz. Pretty slick! I’m very happy with this purchase and I would recommend it to anyone needing to extend your WiFi coverage.

Terrible producto, trate de hacerlo compartir Wifi de un AP Meraki y no se pudo a pesar de que segí todas las indicaciones. Aparentemente se conectaba y las extendía pero ningún dispositivo se pudo conectar.