ROVSUN Commercial Ice Maker Machine 110LBS/24H with 2 Water Inlets, Freestanding Ice Machine with 24lbs Storage Bin, Ice Scoop & Water Filter for Home Office Restaurant Bar Cafe

Got the machine on 6-15-20 and unboxed it. It was in good condition well packed, (I deliver for FedEx and have seen some bad packages) The installation was straight forward and easy. I decided to go with the direct plumb option because i have a good water filter, (it does come with an in-line filter). They include all the necessary hardware for water and drain lines. If you need longer lines a hardware store will carry what you need. They recommend to clean the interior of the unit which i did using a highly diluted bleach and water mix which you can obtain from the Clorox website for general cleaning. I plugged it in and pressed on/off switch which started the machine and began making ice. There isn’t a thick or thin setting button however there is an adjustable time button labeled +- in which you can increase or decrease the cycle by 8 minutes to adjust to your desired thickness. There is a cleaning function and the manual says to use lemon juice or vinegar diluted to a 1:1 ratio (example 1 qt vinegar to 1 qt water). I used to do commercial ice machine maintenance and i would recommend to buy NuCalgon ice machine cleaner which Amazon sells. It tells you how to dilute and use. Being that the plates are nickel plated NuCalgon is nickel safe. The bin holds ice but is not refrigerated and will melt slowly however it is insulated. This unit requires some sort of floor drain for the ice bin and when you use the cleaning function. Overall i am happy with the unit and would recommend it. Update!!! On 10-10-21 the pump quit already 😢 it had been getting somewhat louder but finally quit. So now what? Well I ordered a small aquarium pump on Amazon that looks similar so i am hoping it will fit if it does i will update this again with the item so others can repair if needed. 04/09/2023 it draws around 215 Watts running or about 1.8 Amps

Item doesn’t work very good. When you reach out for product support they don’t have a phone you can call, they send you video’s to watch so you can try and fix it yourself. And the videos are in Chinese , not English.

If you want ice this is cost effective and literally pumps out ice. It makes a load in 15 minutes. The only drawback is that. It that you need to hook it to a drain. With a loop like a dishwasher. It’s amazing.

The machine overall isn't loud. We used a 5 gallon water jug and this is one hour worth of ice with it dropping a batch every 15ish minutes. The only problem we had was no fault to the machine. We had to find the sweet spot for the water jug to vent properly. After we figured that out it did great! It will be accompanying us on our next sxs ride in the toy hauler!

Package perfectly pack but merchandise still had a dent. Ice process within 10 minutes and good amount. Good quality for the price

First of all, the machine is beautiful. Polished stainless (chrome) finish, illuminated door. However I had envisioned it being MUCH larger. It is tiny. Think of the size of a standard kitchen garbage can.. I was pleasantly surprised when I powered it on and it makes ice pretty well! Been filling bags of ice and putting them in the freezer (machine is not cold enough to keep ice - so it’s a major waist of energy if you just want to use it as an ice holder too). Door is cheap and not insulated, much tighter area that you think to dig the ice out of (not much moving room in there). Not easy to clean like others say. It’s too tight. It isn’t on casters, so you can’t roll it around. I modified that before I even turned it on. Right now it is running from a water jug, and it uses 5 gallons in one day. The ice maker stops at around 10-12 pounds of ice made (even tho it says it holds 20 pounds). The cubes were coming off in sheets, till I realized it wasn't level. That’s probably why it was shutting down making ice around 12 pounds - the sheets tripped the switch. Anyways, it works, but I wish I would have spent a little more money and got a larger model with a bigger bin. Just food for thought. Perfect size for an at home bar tho!

I bought this product and from the first day of receipt it has been leaking water all over everywhere. It has ruined my the baseboards in my warehouse and I have tried to help the manufacturer by following instructions that were emailed to me to try to repair the unit myself, but that only confirmed that it was an internal issue in the unit. They now want to refund me $30 and send me parts. I am not someone who can repair things so I'm supposed to call someone to come out to repair it when it was broken from day 1? Really? How about just take the defective unit back and offer to replace it or refund it? I have been arguing with them now for over 30 days. The customer service is just as defective as their unit. I would suggest buying something that is made in America!

The ice maker was well packaged. Very simple operation just follow instructions regarding the machine being level. I’ve used it for a few days and very pleased so far with the results. I have my machine outside under a covered porch, so with the heat being in the 80 and 90 degrees I chose to set my setting to get the thickest ice it can produce to help cut down on melting. I would definitely buy again but maybe a little larger but I’m happy with the purchase.