I ordered these pillows at the beginning of December and have not received them yet. Why?

that's a question for the seller. contact them or amazon support.

How long does the pillows take to form?

They form right away. That is the only thing good about the pillow they are lumpy and provide no support.

How do you get the smell that the pillows have when you first get them? I am washing the cover but the pillow smells as well?

Maybe spray it with freeze fabric wash the pillow it self is not machine washable

Does the foam shift around? I would like the edges to be taller for neck support.

Hi, Thank you for reaching out to us! The filling of Qutool cooling bed pillow is 100% shredded memory foam, it moves with you as you sleep and match the curve of your head-neck-shoulder very well. In addation to that, qutool unique adjustable design allows you to adjust the loft and touch feeling by adding or removing the shredded memory foam fillings. We hope this information is helpful Qutool

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QUTOOL Cooling Pillow for Sleeping, CertiPUR-US Shredded Memory Foam King Pillows Set of 2, Cool Pillow for Hot Sleepers Adjustable Firm Pillow for Side, Back, Stomach Sleepers Soft Yet Support,White

QUTOOL Cooling Pillow for Sleeping, CertiPUR-US Shredded Memory Foam King Pillows Set of 2, Cool Pillow for Hot Sleepers Adjustable Firm Pillow for Side, Back, Stomach Sleepers Soft Yet Support,White

Product ID: 319400107

Details

Brand
QUTOOL
Color
White-cooling
Fill Material
85% Cross-Cut
Pillow Type
Bed Pillow
Size
King(Pack of

❄️Lowers surface temp by 4-9℉

🌬️Breathable shredded memory foam

🛏️Adjustable loft & firmness

฿19407

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Description

❄️ Sleep Cool, Wake Refreshed — The Pillow Your Nights Deserve

TAILORED COMFORT - Zippered design lets you add or remove foam for perfect firmness every night.
ERGONOMIC SUPPORT - Cradles your neck and aligns your spine to reduce pain and improve posture.
STAY CHILL ALL NIGHT - Innovative dual-sided cooling cover keeps you sweat-free and refreshed.
CERTIFIED SAFE FRESH - CertiPUR-US gel memory foam ensures toxin-free, durable comfort you can trust.
EFFORTLESS CARE LONGEVITY - Machine washable cover keeps your pillows fresh and hotel-quality for years.

The QUTOOL Cooling Pillow Set of 2 features CertiPUR-US certified shredded gel memory foam with a dual-sided cooling cover that lowers surface temperature by up to 9℉. Adjustable loft and firmness via zippered covers provide personalized support for all sleep positions, while breathable materials maximize airflow. Designed for hot sleepers seeking ergonomic neck and spine alignment, these king-size pillows combine luxury comfort with easy care and lasting durability.

Specifications

ASIN	B08WWWHCZX
Age Range Description	Adult
Best Sellers Rank	#474 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #10 in Bed Pillows
Brand Name	QUTOOL
Closure Type	Zipper
Color	White-cooling Basic
Cover Material	Polyester
Customer Reviews	4.3 4.3 out of 5 stars (22,913)
Fabric Type	Inner Cover: Breathable and Smooth Fabric, The One Side of the Cover is 50% Silky Ice Fabric and 50% Polyester., The One Side of the Cover is 60% Polyester and 40% Viscose Made from Bamboo.
Fill Material	85% Cross-Cut Memory Foam and 15% Soft Microfiber
Indoor Outdoor Usage	Indoor
Item Dimensions L x W	35"L x 19"W
Item Firmness Description	Medium
Item Thickness	6 inches
Item Type Name	cooling pillow for sleeping
Item Weight	9.3 pounds
Manufacturer	QUTOOL
Manufacturer Part Number	Shredded Memory Foam Pillow
Material Features	Adjutable, Breathable, Cooling, Durable
Model Name	Shredded Memory Foam Cool and Adjustable Loft
Model Number	Cooling Pillow Version One
Number of Items	2
Occasion	Birthday, Father's Day, Mother's Day, New Year, Valentine's Day
Other Special Features of the Product	Adjustable, Breathable, Cooling, Neck Support, Removable Cover
Pattern	Geometric
Pillow Type	Bed Pillow
Pillowcase Length	36 inches
Pillowcase Width	20 inches
Product Care Instructions	Do not wash the shredded memory foam, Machine Wash, Only wash the Cover: Air Dry, No heat
Recommended Uses For Product	Back Sleeper, Multi Position Sleeper, Side Sleeper, Stomach Sleeper
Set Name	QUTOOL Cooling Pillow Set (2 Piece)
Shape	Rectangular
Size	King(Pack of 2)
Style Name	Modern
Theme	Love
Thread Count	350
Unit Count	2 Count

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฿19407

Duties & taxes included

In stock

Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Thailand.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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