Petcube Bites 2 Lite Interactive WiFi Pet Monitoring Camera with Phone App and Treat Dispenser, 1080p HD Video, Night Vision, Two-Way Audio, Sound and Motion Alerts, Cat and Dog Monitor

Petcube as a company actually cares a lot about their customer's satisfaction and definitely deserves kudos! When I had issues with my first unit, Customer Service issued me a new one which fixed the connectivity, treat dispensing and garbled speaker noises. It turned out to be a hardware flaw but this new one works like a charm! When I leave the home, I feel safer knowing that I can watch where my pup is at all times. I love that you can see your dog anytime you want on the app--connectivity is great and there are no hidden fees to use it! It's easy to navigate, you can snapshot or record video, hear your pup and let the pup hear you. These features can all be toggled on or off to customize your experience, which is very nice! The speaker is clear and you can control the volume on your end and what your dog hears. The zoom feature is digital (not optical) so it's normal for it to be fuzzy when zooming in--but the picture is very clear and covers a wide range (fisheye lens style) of the room. If you confine your pet to one space, this is perfect. Otherwise, it's best to get multiple units to cover other rooms. One impressive feature I love is the Night Vision, which is incredibly clear. It flips on in an instant once the light gets dim enough, and you hear it click (the red indicator also turns on). It's really amazing that it even captures the light from dust flying around the camera in a dark room at night! When you place your treats in the unit, be sure that you're using the right sized slot provided (small, med, large) and that the treats are able to fit in the revolving grooves at the bottom. Otherwise you may get large treats stuck, or small treats shotgunned out (though your pet will be VERY happy about this, lol!). My dog used to be alarmed by the noise, but after realizing that the noise means treats, he happily rushes up to it which lets me know he's ok! Love my new Petcube Bites 2 Lite, it's so much more affordable than the FurboCam and much more versatile and pet-centric than a vanilla security cam!

I recently purchased a Petcube bites 2 lite. I was really excited when I read what this product could do! Night vision cam, 1080p, 2 way audio AND a treat dispenser! I thought wow! This is exactly what I need for when I transition back to the work place after working from home for so long to keep an eye on my puppy. This was product was easy to set up and get connected. However, I can only connect to the product when I’m at home and on the same wifi network…if I’m on the go I constantly receive the “connecting…” or “getting video…” message but the product fails to connect. I decided to contact support and that’s when I was told that the system requires 2 Mbps Internet connection for upload and download speeds but 4 Mbps is recommended for both. I live in a rural area and my cellular speeds aren’t always guaranteed to provide me the minimum speed needed to connect while I’m out of the home. So basically I have a treat dispenser only when I’m at the house and I can only see my pet when in the house with him. This makes this purchase useless in my opinion and a waste of money but it works great at home! ***After working with the support team at Petcube they were able to push out a device system update and it now works using my mobile data! I’m upgrading this from 3 stars to 5 stars!*** They even provided me 3 months of their Care Awake plan! Thank you Petcube!

**Update: my second bites2 camera that I got just a few months ago now has the same exact issue. It connected fine to my wifi for a few months, and now suddenly won't connect anymore despite no changes to my network. I've now paid for 2 cameras that have been defective. The audio has never worked on either of them, unless I'm on wifi (which I almost never am when I'm out and needing to hear my pet). When I had the last issue, petcube sent me a regular petcam to try as well, but the audio doesn't work on that one either. Super disappointed in this product, the app glitches a lot, the connectivity issues, and the audio issues make it totally not worth the cost, especially with all the other products out there. **Edited to add: the customer service team for petcube has been very responsive. Unfortunately they said my device was out of warranty because I had it for over a year, so they would not replace it and did not have any fixes for the sudden wifi connectivity issue. They sent me a new device for half price, but the audio still doesn't work and there is still no fix for that, so they included a second camera (just the basic camera, not the treat launcher one) for free so we could connect both and have audio. The new Bytes2 camera is having some connectivity problems here and there and I get a frozen feed a lot, but at least it's something. I hope they can get all the kinks worked out and release a new version of the bytes2 because i has really great, useful features. I like the treat flinger, the camera quality is great when it works, the nightvision is great, and the alerts are great for sound/motion. Super bummed by this because I really like all the features this camera has, but it's been problematic from the start. The sound only ever worked if I was on wifi for some reason, so I couldn't hear or speak through the microphone unless I had a wifi connection on my own phone, which I often don't when I'm out. I spoke to the company after I got my petcube and they said this was a known issue but they didn't have a fix. I figured I could live with that because I needed the video and treat launch function the most. Last week after only having the device for a year and a half, it started clicking on and off over and over and flashing a yellow light. The camera will not connect ever since. I spoke to the company and did some troubleshooting and they said that it has a "defective wifi module." They offered to send a new one, then took the offer back and said that because I have had the camera for over a year that they won't replace it. Super disappointed- for the price, I would expect this device to last longer than a year and a half and I don't really want to spend $150 again to have the same thing happen. I'm especially disappointed because I am a dog trainer and use this camera a lot, and just had my who Guide Dogs club purchase a bunch of these, and I've been recommending them to clients. Knowing now that they break so easily through no fault of my own, and won't get replaced, I'm going to find something else to recommend to clients. Too bad because this design has some really useful features and the video quality was good. My dog is going to be pretty sad that the "treat ghost" won't be visiting anymore.

makes going to work a bit easier when I can check in on my fur baby. He loves when I toss him treats when I am at work and I have the treat dispenser set up to send him treats after breakfast, mid-day and right before I get home from work.

I’m not happy with this product. When throwing a treat, it’s aim is all over the place. It’s just inconsistent. The only useful is the camera. Other than that, it isn’t very useful. Not worth buying.

I just got the machine and I see a lot of flaws and a lot of good things. Good things: - Size of the treats tank - App is easy to use -Imagine quality is good (day/night) - Powered by USB-C Bad things: - Not secure: my two cats smacked the petcube on the floor the moment they sensed that there was food in there. thankfully the machine was not broken but they could have made some damage. - The rectangular shape of the machine makes it easily subject to drop if a cat or dog lean on it just a little bit. It is frustrating if you left home and cant monitor your pets because they pushed the machine. - The treats tank is not secure: My two cats were able to open it without pushing it on the floor (because its tapped now). They still managed to open the top. - The camera wont zoom, move at all so you might have to place it in a weird position to capture the area you want. This can ruined you home staging. The machine is very big for what it does. its not very elegant (less than a thought). - Treats size: It is not made for cat treats, sometime it can shoot 6 treats.... Idk why but the amount of treats is not consistent (min: 2, max:6), I would have liked to have some adjustments so that I can shoot 1 treat at a time. Price: kind on pricy for what it does. it is comparable to other similar product but now that I have one I feel that they are all too pricy. Petcube contacted me after reading this review and provided a top notch service. I recommended the product Thanks for reading, I hope it was helpful

The video function, including sharing with family members, is working as expected. The night vision works great too. Connectivity is quite reliable. I had a hard time finding the right treats to fling reliably. Eventually found quite spherical hard treats. The delay between choosing to reward and the fling is not ideal, but it is definitely getting the job done!

Had this for over a year and while the camera is good and the scheduling is nice it gets jammed so much using either temptation treats or friskies treats. Updated to one star. Now the motor for feeding the treats is busted because of how often it got jammed.