Question 1

I just received mine today and the right side seems to bulge slightly open from the front and rear view.  Is this normal?

Accepted Answer

I just looked at mine and there is a slight bulge just right of center on the front  - hadn't noticed it.  Doesn't seem dented or anything - maybe just a little bulge to accommodate the cooling compressor.  FYI - I have made almost 50 quarts of ice cream with no problems what-so-ever.  You only need to put in about 3 cups of mix as the volume expands as it mixes and freezes.  It will NOT freeze solid.  When it gets stiff and barely turns, you need to shut it off - scrape the dasher and bannister into another container - I use quart size cardboard containers - and put in your freezer to finish the freezing process.

Question 2

Does it have a cooling compressor so I dont have to freeze the container?

Accepted Answer

The unit contains a compressor that freezes the mixture and does not require to freeze the bowl prior to use.

Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com should you have additional questions.

Question 3

Hi. I would like to buy this ice cream maker during my visit to the USA. Does it support 220V for europe?

Accepted Answer

Yechiel,According to my Instruction Manual, it supports 110V, 60 Hz.  You may contact Whynter LLC via email at service@whynter.com or call 1-866-Whynter (1-866-949-6837) in the US to see if they sell a 220v version.I do like the unit very much and use it often.Pat

Question 4

Can the extended chilling (30 min-overnight)  of mixture that many recipes call for be skipped due to this unit's compressor?

Accepted Answer

Mixtures do not need to be pre-chilled, although warm mixtures may require additional cooling time. We are happy to provide any technical support or product information. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER  (1-866-949-6837) and at customer.service@whynter.com.

Brand	Whynter
Colour	Black
Capacity	1.6 Quarts
Special Feature	Audible Timer, Automatic Shut-Off
Material	Stainless Steel
Included Components	Bowl, Ice cream machine
Item Weight	27 Pounds
Operation Mode	Automatic
Product Care Instructions	Hand Wash
Recommended Uses For Product	Making homemade ice cream, Frozen yogurt
Global Trade Identification Number	00850956003019
UPC	850956003019
Manufacturer	Whynter
Department	mens
Item model number	ICM-15LS
ASIN	B004N8KD5M

Whynter ICM-15LS Ice Cream Maker, Stainless Steel

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