So we tried putting the grains per gallon up hoping this would help with getting the metallic taste to go away. Should we keep upping it ?

The metallic taste you’re getting is more likely caused by actual metals being present in the water (I.e. iron, zinc, etc.). The grains setting is for hardness, or dissolved solids; so, upping the grains level will probably not make any difference. It will only cause your softener to regenerate more often. You may want to have the water tested - a simple test for hardness and iron content can be done by a company like (or any similar) Culligan. Take both a non-softened and softened sample. For a more thorough test, get a sample kit from your local health department.

Is this a direct replacement for our old Kenmore 80+ model 625.348832?

Yes. The new Kenmore 350 is a direct replacement to your older 625.348832 model

I see that this is a "direct replacement" for the 625.383060 model but can someone whos replaced this exact model indeed confirm this?

Thank you for your question! I am a customer service representative for Kenmore and can confirm this for you that we recently rebranded and have used identical parts (with the exception of the cosmetic outside appearance) in our new models out now as before. I can confirm that this will be a great replacement for your aged Kenmore softener.

what is the white knob in back of the timer on this water softer??????

Thank you for your question, I believe that would be the bypass valve, it is designed to be able to shut water off to the softener but allow water to flow through the house, if you have any other questions please feel free to ask here or call us at 800-695-2761

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Kenmore 350 Water Softener System – 32,000 Grain Capacity Whole House Hard Water & Iron Reduction – Compact, Easy to Install, Salt Saving Technology

Kenmore 350 Water Softener System – 32,000 Grain Capacity Whole House Hard Water & Iron Reduction – Compact, Easy to Install, Salt Saving Technology

Product ID: 360624212

Details

Brand
Kenmore
Capacity
0.83 Cubic
Included Components
Kenmore Water
Installation Type
Freestanding
Material
Acrylonitrile
Package Information
Bottle

💧32,000 grain capacity

📊Digital flow & salt monitor

⚙️IntelliSoft AI regeneration

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Description

💧 Upgrade to smarter, softer water — because your home deserves the best!

COMPACT POWERHOUSE - Space-saving design with high-flow 3/4" valve ensures strong water pressure without bulk.
SMART SALT SAVING TECH - AI-powered IntelliSoft regenerates only when needed, cutting salt use and waste for eco-conscious homes.
WHOLE HOME MINERAL DEFENSE - 32,000 grain capacity softens water for 1-4 people, protecting plumbing and appliances from scale and iron stains.
TRUSTED DURABILITY WARRANTY - Built-in sediment shield plus 1-year full, 3-year electronics, and 10-year tank warranty for peace of mind.
EFFORTLESS CONTROL MONITORING - Digital display keeps you informed on flow rate and salt levels at a glance—no guesswork, just smooth operation.

The Kenmore 350 Water Softener System offers a 32,000 grain capacity designed for households of 1-4 people, effectively reducing hard minerals and iron to protect plumbing and appliances. Featuring IntelliSoft AI technology, it regenerates only when necessary, saving salt and water. Its compact design fits tight spaces while maintaining strong water pressure via a high-flow valve. The digital display provides real-time monitoring of flow rate and salt levels. Backed by a robust warranty and built-in sediment shield, this system delivers reliable, efficient whole-home water softening with easy installation and maintenance.

Specifications

ASIN	B016DXLMCM
Best Sellers Rank	#31,013 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #26 in Water Softeners
Brand Name	Kenmore
Capacity	0.83 Cubic Feet
Container Type	Bottle
Customer Reviews	4.3 4.3 out of 5 stars (415)
Global Trade Identification Number	00633815604363
Included Components	Kenmore Water Softener, Bypass Valve, Installation Kit
Installation Type	Freestanding
Item Dimensions L x W x H	20.5"L x 15"W x 48"H
Item Type Name	Water Softener With High Flow Valve \| Reduce Hardness Minerals & Clear Water Iron \| Whole Home Water Softener \| Easy To Install \| Reduce Hard Water In Your Home
Item Weight	80 Pounds
LowerTemperature Range	40 Degrees Fahrenheit
Manufacture Year	2024
Manufacturer	Water Channel Partners
Material Type	Acrylonitrile Butadiene Styrene
Maximum Flow Rate	7.2 Gallons Per Minute
Model Name	350
Model Number	350
Operating Pressure Range	20 - 125 PSI
Other Special Features of the Product	Programmable
Part Number	383500E
Power Source	Manual/Gravity-fed
Purification Method	Ion Exchange
Smart Home Compatibility	Not Smart Home Compatible
Supported Water TDS Level Maximum (PPM)	250
UPC	633815604363
Unit Count	1.0 Count
Upper Temperature Rating	120 Degrees Fahrenheit
Warranty Description	One Year Full Warranty. 10 year Tank Warranty. 3 Year Control Board Warranty.

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