The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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Twin Pack (IVORY) Grout Pen - Designed for restoring tile grout in bathrooms & kitchens

Twin Pack (IVORY) Grout Pen - Designed for restoring tile grout in bathrooms & kitchens

Product ID: 380310740

Details

Brand
RAINBOW CHALK
Colour
Ivory
Item weight
25 Grams
Number of items
1
Surface recommendation
Tile

🎨Ivory color matches grout perfectly

🦠Anti-bacterial formula prevents mold

🖊️2 pens cover 120m grout lines

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฿1288

Duties & taxes included

In stock

Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🖌️ Refresh your space, erase grout woes—because your tiles deserve a glow-up!

SAFE WATER BASED - Eco-conscious water-based formula that’s easy to apply and quick to dry.
FLAWLESS COLOR MATCH - Ivory shade blends seamlessly with your existing grout for a professional finish.
LONG LASTING COVERAGE - Two pens cover up to 120 meters of 2mm grout lines—perfect for full kitchen & bathroom refreshes.
MOLD RESISTANT FORMULA - Built-in anti-bacterial agents help keep grout looking fresh and mold-free longer.
EFFORTLESS GROUT REVIVAL - Restore and brighten grout lines with precision and ease.

The Twin Pack (IVORY) Grout Pen offers a water-based, anti-bacterial solution designed to restore and protect tile grout in kitchens and bathrooms. Each pack includes two pens that cover up to 120 meters of 2mm grout lines, delivering a precise ivory color match that revitalizes discolored grout while preventing mold reappearance. Lightweight and easy to use, this grout pen is ideal for professionals and DIY enthusiasts seeking a clean, long-lasting finish.

Specifications

ASIN	B09GG8T2TT
Best Sellers Rank	31,239 in DIY & Tools ( See Top 100 in DIY & Tools ) 141 in Tile Grout
Brand Name	RAINBOW CHALK MARKERS LTD
Colour	Ivory
Customer Reviews	4.1 4.1 out of 5 stars (662)
Included Components	Grout Pens
Is Waterproof	True
Item Dimensions	9.5 x 1.4 x 19 centimetres
Item Weight	25 Grams
Manufacturer	Rainbow Chalk Markers Ltd
Manufacturer Part Number	GP81111/2
Material Type	Water Based
Model Number	GP81111/2
Number of Items	1
Number of Pieces	2
Product Warranty	30 days
Style	Cover Up
Surface Recommendation	Tile
Unit Count	1.0 count
Water Resistance Level	Water Resistant
Writing Instrument Form	Marker Pen

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Good experience, but the tracking updates could be better.

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The product quality is outstanding. Exactly what I needed for my work.

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