what are the internal dimensions?

Max interior dimension 9.6" height by 13.6" width by 8.6" depth

Is it possible to order a new set of keys?

I’m sure u can but would be faster to just go to a lock smith and have him make you a new key. If you don’t have one you may have to take the safe in . In that case you may have to try and order it good luck

I didn't get an instruction manual. How can I get one or do I need to return the safe?

Hello, I sent you a detailed manual, please follow the instructions to use. Note: Initial setting user code is 1234, fingerprint is blank (any fingerprint can be opened). The maximum number of fingerprints is 160. For your safety please setting your personal code and fingerprint once you received safe. For the first time to use. Remove the emergency key cover, insert key and turn it anti-clockwise then turn handle clockwise to open the door. Loading 4 AA battery into battery compartment. 1. Change user code Press reset button once, the buzzer beep twice while the blue light up. Enter new 4 to 8 digit password and press”#” to confirm. The buzzer beep once while green light flash once. User code setting successful. 2. The fingerprint register Press reset button once, the buzzer beep twice while blue light up, put your finger on the fingerprint. When you heard two “beeps” while blue light flash twice leave your finger away from fingerprint. Put your finger on the fingerprint again. When you heard two “beeps” while blue light flash twice leave your finger away from fingerprint. Put your finger on the fingerprint third time. When you heard buzzer beep once then the blue light off. This means the first fingerprint register successful. ( If you need register more fingerprint please repeat previous step ) Note: fingerprint should be confirmed three times in register process. When the register failed the buzzer will beep three times. 3. Open the door 1) Open the door with user code: Touch the panel to keep it in standby mode. Enter correct user code and press “#” to confirm. The solenoid work 6 seconds while the buzzer beep twice and the green light up. Turn the handle clockwise to open the door. 2) Open the door with fingerprint: Put your finger on the fingerprint. The solenoid work 6 seconds while the buzzer beep twice and the green light up. Turn the handle clockwise to open the door. 3) Emergency open: When the battery is too low or the password is forgotten. Use external power to supply or use emergency key to open the safe. 4. Clear fingerprint and reset code Press reset button 5 seconds while blue light flash 5 times. Then the buzzer beep once while green light up. Fingerprint cleared successfully and code return to initial setting. 5. Alarm function Three times wrong code or five times wrong fingerprint entering. The loudspeaker will alarm 20 seconds. Enter correct code or fingerprint. Alarm will be cleared. 6. Silence function Press “00” and “*” in standby mode to turn on the silence function. Every operation will be silence. Press “66” and“*”return to normal. 7. Vibration alarm function Press “*” once in standby mode. The buzzer beep long time once to start vibration alarm function. When the safe get shock or be moved. The loudspeaker and buzzer alarm same time while blue light flash 20 seconds. Enter correct code or fingerprint to clear alarm. 8. Under-voltage alarm function When the voltage under 4.8 volt, red light up in opening process. Remind user change battery as soon as possible. When the voltage under 4 volt keypad and fingerprint locked. Red light flash followed buzzer beep when you try to enter code or fingerprint

Brand	hunter good
Product Dimensions	11"D x 14"W x 10"H
Lock Type	Biometric, Electronic Combination Lock, Key
Color	Black
Capacity	1 Cubic Feet
Material	Alloy Steel
Special Feature	Fingerprint Sensor
Mounting Type	Wall Mount, Floor Mount
Included Components	four expansion screws, one emergency battery box, two emergency keys
Item Weight	21 Pounds
Alarm	Vibration, Incorrect Entries
Water Resistance Level	Not Water Resistant
UPC	714034161520
Manufacturer	hunter good
Part Number	SFPA
Item Weight	21 pounds
Item model number	FPA
Size	9.8”H X 13.8”W X 11”D
Style	No fireproof bag
Special Features	Fingerprint Sensor
Batteries Included?	No
Batteries Required?	Yes

Biometric Digital Security Home Safe, Safes for Home Storage Cash Jewelry and Valuables,1.0 Cubic Feet Gun Use Storage Small Fingerprint Safe Box. (No fireproof bag, 9.8”H X 13.8”W X 11”D)

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