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Why do so many smart people find their careers stalled or derailed? It’s rarely a shortfall in technical expertise. The real problem is a lack of soft skills―the critical, nontechnical behaviors needed for successful career navigation. You can have all the knowledge in the world, but if you can’t sell your ideas, get along with others, or manage your workload effectively, you’re going nowhere fast. For years, these essential skills were considered “nice to have” but not critical. That assumption is a career-killer. From self-management and handling critics to mastering communication, these abilities are the true foundation of long-term success. This book delivers the honest truth about what it really takes to thrive in today’s workplace. This is the definitive playbook for mastering the unspoken rules of the workplace, delivering 54 practical lessons and proven tools for: Mastering Office Politics: Learn to identify the “shadow organization,” find a mentor, deflect gossip, and manage professional relationships without committing political suicide. Effective Communication: Discover why listening is a critical skill, how to adjust your style for any audience, and present your ideas with confidence―without needing beta-blockers. Developing Your Personal Brand: Think of yourself as a cereal brand to stand out from the crowd, turn your accomplishments into compelling stories, and stop credit thieves in their tracks. Handling Critics and Conflict: Stay cool in the hot seat during performance reviews, deal with a bully boss, and understand why you don’t need to be everyone’s best friend to be respected. Strengthening Your Leadership Skills: Avoid the common traps of new managers, delegate effectively, and learn why people aren’t mind readers so you can lead your team to success. Review: Helpful - Loved the book. Needed a primer on how to navigate the corporate world after a recent promotion. I have been surviving on profit from my own business for years, but it wasn’t ever really enough to do save. So I used what I learned there to get into my role with this company and was moved up pretty fast. I just found myself really unprepared especially around office politics, maybe because before I worked directly under the owners, there wasn’t layers of managers etc to work through, maybe the occasional long time employee that wasn’t going anywhere, a worker that was great for a cheap fix but the work was never quite right, stuff like that. I know a lot of people in the reviews didn’t like all the anecdotes - I loved them. They are very applicable and I’ve already encountered some of the exact scenarios and frankly, under the self promotion section, I started seeing why maybe my own business just wasn’t taking off into the next bracket like I wanted and had worked so, so crushingly hard to achieve. And I’m not done yet but to the point, it’s been a great book for me. I am positive it will be on my desk for quite a while, so I can go back and read the advice when I face these situations and it all becomes a no brainer. Five stars, thanks Peggy! Review: More for the inexperienced - I recommend this book for those who are just starting their careers. If you don't know already, soft skills are critical to anyone's career success. Without it, your opportunities will be limited. The book is about career management more than just soft skills. This book goes over all the how to manage your career. The author justifiably emphasize that it is everyone's responsibility to keep his/her skills updated. The company will not do that for you. Some of the soft skills covered are basic such as communication and listening, and how to deal with politics, your boss, and your enemies. I wouldn't say there are breakthrough ideas in this book. But just a good solid coverage of the basics. Pros: 1)Good coverage on how to manage your career. 2)Good coverage on how to manage your boss, allies, enemies, and most important of all, yourself. 3)Good coverage of in-and-out of corporate politics such as Do's and Don'ts. Cons: 1)Basic coverage and doesn't cater to the those who are more advanced in their careers. 2)The book has lot of breadth but not necessarily great depth. 3)you can't really learn soft skills by reading a book. You need to apply the concepts in this book on a regular basis, and that's when the real learning happens.
| Best Sellers Rank | #190,149 in Books ( See Top 100 in Books ) #280 in Job Hunting & Career Guides #518 in Communication Skills #1,807 in Leadership & Motivation |
| Customer Reviews | 4.4 out of 5 stars 348 Reviews |
T**Y
Helpful
Loved the book. Needed a primer on how to navigate the corporate world after a recent promotion. I have been surviving on profit from my own business for years, but it wasn’t ever really enough to do save. So I used what I learned there to get into my role with this company and was moved up pretty fast. I just found myself really unprepared especially around office politics, maybe because before I worked directly under the owners, there wasn’t layers of managers etc to work through, maybe the occasional long time employee that wasn’t going anywhere, a worker that was great for a cheap fix but the work was never quite right, stuff like that. I know a lot of people in the reviews didn’t like all the anecdotes - I loved them. They are very applicable and I’ve already encountered some of the exact scenarios and frankly, under the self promotion section, I started seeing why maybe my own business just wasn’t taking off into the next bracket like I wanted and had worked so, so crushingly hard to achieve. And I’m not done yet but to the point, it’s been a great book for me. I am positive it will be on my desk for quite a while, so I can go back and read the advice when I face these situations and it all becomes a no brainer. Five stars, thanks Peggy!
J**M
More for the inexperienced
I recommend this book for those who are just starting their careers. If you don't know already, soft skills are critical to anyone's career success. Without it, your opportunities will be limited. The book is about career management more than just soft skills. This book goes over all the how to manage your career. The author justifiably emphasize that it is everyone's responsibility to keep his/her skills updated. The company will not do that for you. Some of the soft skills covered are basic such as communication and listening, and how to deal with politics, your boss, and your enemies. I wouldn't say there are breakthrough ideas in this book. But just a good solid coverage of the basics. Pros: 1)Good coverage on how to manage your career. 2)Good coverage on how to manage your boss, allies, enemies, and most important of all, yourself. 3)Good coverage of in-and-out of corporate politics such as Do's and Don'ts. Cons: 1)Basic coverage and doesn't cater to the those who are more advanced in their careers. 2)The book has lot of breadth but not necessarily great depth. 3)you can't really learn soft skills by reading a book. You need to apply the concepts in this book on a regular basis, and that's when the real learning happens.
T**A
Worth A Second Read
Helpful information in re: working with people and building skills!
L**.
Workplace Wisdom for Life; The Hard Truth About Soft Skills
The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner "One of the greatest pearls of wisdom, I ever received from my Mom, was "People are like computers, everything depends on which buttons you press." Finally, Peggy Klaus has given us the manual on the most important skills you'll ever need; people skills! With "The Hard Truth about Soft Skills," she hits a bulls eye each time, zeroing in on the key to masterful communication in the workplace. And she does it with such power and playfulness, that you can breathe a sigh of relief knowing you can do it to! As a coach, I refer "The Hard Truth About Soft Skills" to all my clients who are climbing up the corporate and entrepreneurial ladder and want to make each step from rung to rung with greater ease and impact. - Lois Barth, coach/speaker, "Luscious Living With Lois"
L**N
Lots of good advice, but limited to advantage to the worker
So heres the issue. This book is great if your inexperienced in working in office type enviroments or navigating the professional world but it doesnt really address many naunced or gentle ways to navigate the working world. So for instance its great giving you the assumptions lots of managers and corporate types have if youre too young to know it, but it also comes with the assumption that they have a right to these ideas. So if youre like most younger people gen z or a baby millennial this will giver you an idea of baby boomers idea of the work place for those in upper management expect. Lot of the time its about your expected behaviors and what you need to do, not absolving you of responsibility, but very little of "how do i deal with a boss that pawns off half thier work load on others and looks bad because they actually do a terrible job and the work they turn in is other peoples" or dealing with terrible cowrokers that push boundaries by contacting you during vacation. Basically its more "hard truths about how older professionals expect a lot with very little effort on thier part". It doesnt really address the down sides of a professional life or dealing with them. This is more about carrer managment and learning basic skills, which is great if you dont know that, but terrible for people trying to navigate the rest of the professional world. Basically there is a lot of good advice here but a ton of it is for the business and not the worker, like you reading the book, who may hate your job and think this older way of thinking is mostly for people who most of thier day isnt work as much meetings about the next meeting, with 20 minutes of actual content. So plenty of upsides in atleast knowing what your older boss is thinking, which is valuable, but not great for the subtle part of your career.
J**N
Where was this book 20 years ago?
This is a quick read that provided me with so many useful tips and ideas. I own an electronic copy, as well as a couple of paperback copies--one for the office and one for home. I have also given copies to colleagues who are seeking help with climbing the ladder. I think this would be a perfect gift for new college graduates.
B**R
A good reminder to people who have just started their careers
Pros: a fast read. a very good handbook for college grads who work for big corporates. a lot of the points made in the book are apparent to most people, but a lot of people tend to forget these rules in reality. it is a good reminder to have before embarking on a career. cons: same as many reviews here, i do find many anecdotes in the book redundant. after all, Peggy is a real life consultant than a writer. so the book overall is not effectively written. also, i find it annoying that the writer implies to sell her consulting service between the lines of the content. Such as talking about how all the big company employees/managers go to her for advice in case of a dilemma. I gave it four stars because overall the content/selection of the topics of the book is much better than similar self-help books on the market right now. they are good points made in the book that every career starter should grasp before entering the workplace.
S**N
Full of great examples to learn from
First this book is very well organized The examples are relatable and did not turn me off like so many other authors who use high profile examples that I can't relate to. I enjoyed and learned from the whole book. It was worth reading every page.
D**.
V useful book for your career highly recommended
I was looking for book on how to improve my soft skills at work and this was great. For the first time in my work life (7 yrs) I am working with a colleague that I do not like - she does not like me neither. It has been challenging and we had open confrontations at times. This book helped understand what is better to do in such cases and I feel everybody who is not naturally inclined to be great at soft skills should read this book. It’s easy quick and very effective. It also gave me tips on how to improve my relationship with my partner. I highly recommend it!
U**Y
The Hard Truth about soft skills.
Very helpful in learning soft skills.
J**S
Buenos insights
La autora redacta con claridad algunas de las buenas prácticas que ha detectado en su carrera profesional y de consultoría que pueden ayudar a tener relaciones laborales óptimas. Cada lección lo acompaña de ejemplos claros sobre lo que debe (o no debe hacerse) en determinadas situaciones.
E**E
Five Stars
received in great condition
A**2
Four Stars
I highly recommend it!!!!
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