Smart Tank 6001 Wireless All-in-One Ink Tank Printer, Scanner, Copier with 2 Years of Ink Included, Best-for-Home, Cartridge-Free Refillable, AI-Enabled (2H0B9A)

I bought this printer after wanting to decrease my ink cost from a laser printer. I expect my print quality to be high, and I figured I wouldn't be able to find a quality printer. Boy was I wrong! After trying a few other brands with liquid ink, I bought this one and it did not disappoint. The ink is super easy to install, and the quality is near laser, but it's difficult to know the difference! I bought this so I could print my own cards for birthdays, anniversaries and anything else. Now I'm printing quality cards that I make myself, and I couldn't be happier! Once my husband found out I wasn't worried about ink consumption and how cheap the refills were, he's printed hundreds of pages of color for his classes, and they come out just beautiful! He wasn't too sure about me wanting to upgrade to a color printer, but now he loves it as much as I do! I have only used the scanner a few times because I have a document scanner that does more. However, the scanner works fine for larger or book scans. If you don't have another scanner, you will like at least having the option to scan. I especially like this printer over its larger models because the paper is SUPER easy to load! The larger ones need you to remove the entire front of the tray before putting paper in. This one you just take a stack of paper and slip it into the front of the paper tray. I can load it very easily from my chair without removing any parts. The printer connected to the wireless network pretty easy, and adding it to our phones and other computers was a breeze! I do notice every once in a while when the network is having trouble, it will scan for wireless networks and disconnect & reconnect. That usually isn't a problem, just something for you to know. After owning the printer a few weeks now and printing about 400 sheets of color AND about 50 greeting cards, the ink still reads full. I'm really looking forward to saving money on ink. I use the IP address to connect to the printers' interface, and I love that more than its software. Both work fine and similar. I highly recommend this HP SmartTank Printer for anyone who wants to save on money and have quality printed products.

Bottom line: the print quality is very good IF YOU CAN EVER GET IT TO PRINT. Setup took weeks. HP was totally unhelpful. It will now print test pages from Windows, but can't get it to print a simple pdf document. HP was my favorite tech company decades ago, but this printer is so horrible on software that I will NEVER buy an HP computer product again. Another update in the migraine journey of making this piece of junk work: Beware the cost cutting tragedies of this product: 1) No bottom on the printer. I spent 2 days debugging an error caused by the power cord slipping under the printer and jamming it. This would not have been that bad except for: 2) No decent LCD display, so everything is in very cryptic indecipherable symbols because nothing can be in a real language. This, combined with horrendous lack of documentation means that it is a major effort to try to figure out error messages, or even how to reload the paper for duplex printing. Initial input: This is my initial review before I print anything. The reason for this review is that the HP software to set up the printer is far below what I expected. It does not work at all, and offers no reasonable path to resolve the issues. It can't find the printer on the network, and has no instructions to determine whether it is on the network or which network it is on. The printer display is horribly unhelpful. The wi-fi button is flashing, but what does that mean (since there is no help in the quick setup)? Windows gives me an option to enter the printer IP address, but no info on how to determine that. Does the person who put this setup page together know anything about how to do the job, or is he just good at translating jibberish from one language to several others? Update: I called in an expert and got the printer to recognize the network, and my Windows 11 computer to be able to see the printer on the network. Unfortunately, the HP software leans heavily towards running every document through the HP server, which I am NOT willing to do because HP has no reason to have any access to my private documents and once I give them the documents, there is no way to restrict how they use that private information which may include IDs and passwords. So, when trying to print without going through the HP server, the laptop recognizes the printer on the network, but I can't even get the test page to print since the print queue can't find the printer. And I can't get Windows to load any drivers onto my computer which will work. Also, my cell phone cannot connect to the printer at all, saying that no air printer exists on the network. HP's demonic insistence that I run every document through their server is making this printer a return item unless I can resolve the problem tomorrow. Setup update: I processed the return paperwork to get one more week to resolve this setup. HP Support has been totally unhelpful. My son has spent hours trying to find information online. It turns out that HP decided not to provide drivers for Windows operating systems. Instead, they want me to log in to their server every time I want to print, or I can load a hard to find ap on my computers and phone in order to use the printer. That is not totally safe, but marginally acceptable, so I have decided to keep this printer based on other reviews and it now seems to be printing properly through the ap which is more cumbersome than a good printer driver, but works. The test pages printed with excellent clarity. I will need to get a couple months printing done before making a final assessment, but in any case, the horrible setup problems which HP has created will still leave this printer with no more than a 2 out of 5 rating from me. If they want to decide to redefine computer to printer connections with their own contorted system, then they need to at least hire competent English thinking engineers to develop clear instructions for implementing their contorted creations. Instructions which assume specific system parameters which are not universal, or that leave out half the steps assuming that they will be added back in by an extensively trained installer are not acceptable instructions at all. We will see if this horrible software is able to print from all

We ordered this printer because our 12-year-old OfficeJet Pro 8600 needed a new printhead and I didn't want to put $150 into a 12-year-old printer. I love the idea of having ink tanks instead of cartridges, and HP makes really good printers, so I had no qualms about ordering this one. The printer comes with enough ink to fill all four tanks - a LOT more ink than comes in any ink cartridge - and was pretty easy to set up. I like that the printer has automatic 2-sided printing built in , and that the paper loads and eject in front. I do miss the paper tray on my old printer, but I don't print as much as I used to, so that's a small compromise. My biggest complaint is that you have to use the HP Smart app to set up the wifi connection. I would very much prefer to do that manually on the printer or on my PC, especially since I'll probably never use the app again. My phone and tablet use the HP Print Services (which are also required to print using the Smart app), so I don't need the app to be able to print from them. Installing an app just to set up the wifi connection is absurd. Once I had everything set up, my Linux PC saw the printer immediately and prints to it no problem. It does not show the ink levels, but a glance at the front of the printer shows how full they are. My wife's Windows laptop and Android tablet also connected easily and she has no trouble printing from either, even without the HP Smart app installed. The print quality on this printer is quite good, although the ink can bleed through thin paper. I suspect there's some setting I could change to avoid that, but it doesn't bother me enough to worry about it. If I have to print something important, I'll use better paper. If you're concerned about the cost, keep in mind that it ships with a full load of ink. A set of cartridges for my old printer ran upwards of $70, and included MUCH less ink, so this printer will be less expensive in the long run.

Haven’t had the printer long, but I’m very pleased with it so far. I ran into a couple of minor setup glitches, but they were easy to resolve. I especially like the wireless setup.

After evaluating cost of print cartridges on our HP DeskJet printer over the past two years, we realize we were spending almost J$100k per year. This HP Smart Tank printer promises two years on initial ink supply. 9 months in and the black cartridge is a shade less than half way, while the color cartridges are three quarter full. Based on the results thus far, this printer has already more than paid for itself. Just have one or two occasions when you have to unplug to reset the device, but other than that...it is a great buy.

I think HP brand name is not something I can trust on now. I bought this printer in Nov 2023, and had some trouble with connecting to Wifi in between. But usually a reboot would fix the connectivity and was able to print again. Another issue was that the Attention LED used to blink occasionally when I try to print and until I disconnect power and power it on it was never able to print anything. I should have complained about it long back but I didn't. And yesterday it stopped working completely. Even factory reset could not make it work. Luckily I was still under warranty so I decided to contact Customer service last night. I followed the instructions and reported this, and got a Case Id. I was assuming someone would email or call me, but This morning I saw email notification that the case is closed. No update, no resolution. Nobody tried to contact me. What are they trying to do?? And today I was trying to contact the customer service, it took me 1 hr to navigate through and get past their stupid chatbot which cannot understand anything at all. Finally once the live agent started they were able to troubleshoot for the next 30 min or so and get an a replacement part ordered. I will update once I get the replacement part to see if it really gets fixed. Another thing with this printer is that you can keep hearing a small squeeling noise continuously from the printer, even when it is not doing anything at all. I am thinking this is one of the other hidden issues I may have to worry about soon. I asked the customer service person, but they just said to contact after the replacement printhead comes and is replaced. I feel they just are not interested in helping to fix issues. Overall I feel like I should stay away from HP printers from now on. (Its sad to see that once such a great brand is falling to this low). Update on 10/16/2024 I got the replacement printheads, and guess what, replacing them did not help to resolve the issues. the printheads are not detected or something else is wrong, I am not able to print anything at all. The LED display still shows the black cartridge missing icon flashing. Contacted HP customer care again today and spent > 1hr to explain this and try to get a resolution for this. And they are sending me a replacement unit, but to send the replacement, I have to get the old one returned first. (They will send me the box and label but its going to take a few days). And then another few days for them to get the printer. Only then they will send you a replacement printer. They said approximately 2 weeks, but I doubt. that. All these days I don't have a printer at all. And now once I get the replacement part, I get the warranty transferred to the new replacement unit, meaning only till the original warranty expires. If this new unit fails the same way or with a different issue after that I am on my own, throwing all that $$ down the drain. At the minimum they should have offered to extend the warranty for the number of days I did not have a printer (from the day the case was opened to a replacement was received). I have now made a decision to stay away from HP printers forever. My last Canon Inkjet was excellent. It never gave me any complaint at all since I bought it in 2009, till now. The only reason I bought a new one was because the Canon printer was end of life already and they dont have drivers that would work with the newer OS. Update 10/25: Waited for 3 days for me to send the box and label and they gave me conflicting information in each email one email with a fedex label said I have to send the shipment first to them, (no mention of box or anything that they promised to send me ). Right after that they send another email stating they will send me the new unit first and I can send back the old one in the same box once I get it. Both of these conflicted with what the customer service said, but I waited for 3 days and since I didn't see any updates I contacted customer service again. After some back and forth they said they will send me a box to send the old one back. But it was too slow, so I was able to scavenge some other shipment box, pack the printer and use the shipment label they sent via email to send the defective unit back. And they received it, but no update even on the next day. So I asked them via customer support chat again and they said it would be updated withing 2 business days. Still no udpate and when I contacted them again, now they are claiming that it will take 15 days for them to process the replacement and that time starts when they received the defective unit (Oct 23rd morning). Which means I am out without a printer till Nov 7th. In my opinion, with this kind of customer "service", there is no point in giving warranty for a product. If anyone out there is in the process of getting a new printer, stay away from HP. In my experience, their printer don't last, and they don't provide any customer service at all. All their customer service department does it create tickets for their service center and there is no way to contact anyone there to see what is going on with your repair order. Better go with any other printer and they should work. Even if it does not work after sometime, its cost effective to return it (and pay the restocking fee at amazon) or even thrown it away and get a completely new one. It would still be cheaper and less stressful than dealing with HP customer service.

I'm 74 so I was concerned about my ability to set it up. My brother-in-law was here to help me but it was a slam dunk! I had previously watched a You-Tube with step-by-step set-up instructions and that certainly helped but was almost unnecessary. A lot of it was intuitive. Of course you need to be sure to remove all the tape and cardboard but the only place I would have screwed up was the order in which it all got done. The instructions said to put the ink in the wells before you install the print heads. For some strange reason, I was inclined to do in in reverse order. If you stumble with the instructions, go for the video. The printer is now in use and working like a charm! I've always had HP All-in-one printers so this was my go to brand. I was able to reuse my existing cords so that was nice ~ especially the power cord. It comes with a cord to connect it to the computer for wireless use but not the cord for wired use. If you have a problem with losing your signal, it's possibly not the fault of the printer. It could be a weak signal like mine. My location has never been good for wireless because our house is on the outer edge of the signal zone or some such thing. (So I've been told by my hired geek.) I simply plug it into the wall instead of using the wireless capability. Compared to my previous HP printer, this one is quieter and looks a bit more streamlined but is not a lot different in size. The slightly smaller footprint is negligible but the lower height is an valued improvement. I especially like the flat top since I can put things up there. I was told not to put anything too heavy on it or it would possibly affect the integrity of the lid and it's ability to tightly hold your document for a copy or scan. I've only had it for a week or so but am very happy. If that changes, I'll adjust my reveiw.

I bought this with one eye closed, as I was leary about taking a chance on another tank printer. Until recently I've only owned HP, but when I started printing nearly 300 2-sided community newsletters each month and I became frustrated with the fact that I was having to wait up to two weeks for my ink to arrive through the subscription (hp became notably slower after I upped to 500 pages per mo). Once I started having printhead issues I was wasting even more ink & subscription pages. I bit the bullet and bought the Epson Ecotank 2850. HUGE mistake. The way they can maintain their claims of long lasting ink supplies is to severely limit you on your ability to adjust print quality. Unlike HP, you have very little control. I ended up keeping my old HP Just for color prints and fighting with it each month because the Epson colors looked faded and muddy compared to the crisp bright colors HP puts out. Sadly, it gave me the last of what it could offer me half way through this month's printing and I had no choice but to start shopping for a new one. I was insecure about another tank printer, fearing I would run into the same problem I have with the Epson, but WOW. The attached photo only slightly shows the difference in quality of prints but I promise you, the in person difference is striking. Plus, the HP ink bottles & tanks are substantially bigger than the Epson so I expect they'll last longer. The set up was a breeze. It connected automatically and the set up instructions were so detailed that a toddler could probably do it. If you're torn about whether or not to try this printer, I encourage you to go for it. It's really that good.

In 2017 I bought an Epson ET-2850, because for years before that Epson never let me down and I was off of HP at the time. Anyway, things have really changed and that printer was a nonstop source of frustration. Fast forward 6 years and I had just had enough. Settled on the HP Eco Tank 6001, and it's just so much better in every way. Prints much, much faster. It can do two sided printing. The WiFi connection is actually usable without jumping though hoops. Photo printing quality is on par but takes less than a quarter of the time. I can say setup wasn't exactly a breeze and was a bit frustrating, but that's a one time thing. Printer had to be online for the setup to complete. My printer's IP is now blocked by my firewall. It will never speak to anything on the internet again. This ensures no unwanted firmware updates that disable functionality, which is apparently an issue some people have faced. The printer didn't come with a USB cable but I had one lying around. It's the old square type. When you set the printer up, you're forced to "choose between USB and WIFI" and it disables whatever option you don't choose. I was able to reenable the USB right after however, and both work fine side by side. This made my life a lot easier because printing from PCs is a pain over WiFi (can't cross LAN segments) and printing over USB is nearly impossible for mobile devices. I can't speak for ink costs as I'm not a heavy user, but once you've used an eco tank type printer, the idea of having to pay for cartridges every few months is just a bad memory. You are saving HUNDREDS of dollars. One of my main gripes with my old printer was trying to clean the print heads when nozzles clogged. At first it was possible, but it got to a point where nothing I did worked. If that ever happens with this printer, the print heads are replaceable, easily.

Love this printer. Great price point and solid performance after a really easy set up. Great colour output and print speed. Trays are a bit flimsy but acceptable at this price point. Now I want to see how long the ink lasts - if it lasts two years I’ll be happy but it’s easy to see HP makes their money when you buy their toner.

The HP Smart Tank 6001 is a solid all-in-one printer with a lot of great features, but there are a few things to keep in mind before buying. First, the good stuff—the print quality is excellent, and having up to two years of ink included is a huge bonus. Once set up, it works flawlessly for everyday printing, scanning, and copying. The cartridge-free ink system is efficient, and refilling is mess-free compared to traditional cartridges. Wireless printing from my phone or laptop has been smooth, and I love not having to deal with constant ink replacements. Now, the downsides—the printing speed is incredibly slow. If you’re in a hurry, this might not be the best choice, especially for large documents. Additionally, paper jams happen occasionally, which can be frustrating, though they’re not a constant issue. The initial setup was also a pain, taking longer than expected to get everything connected and working properly. That said, once the setup is done, it’s a hassle-free printer that does exactly what it’s supposed to do. If you can deal with slow speeds and the occasional jam, this is a great long-term printer with excellent ink efficiency.

Printhead failures constantly continue HP does this support/reset every time and they get it working but it fails the next time I go to print. So I go through it again and again and they won't do anything to resolve the real issue. This is not how this product should work. When it does print the print quality is excellent. Very disappointed with the service from HP they actually closed my support case without resolving the issue. Not cool for such large company. They have seen the issue by accessing the camera on my phone during the support call and still not getting the issue resolved is very frustrating. Very frustrating to have to unplug and leave it unplugged for 1 minute then take out the printheads and reinstall everytime I want to print. If the product is clearly defective then replace it! Call centre in India certainly doesn't help. I wish these things were disclosed upfront before purchasing a product so the consumer can make an informed decision. I have asked for everything to be in English and they continue to send every email in French I feel this is very disrespectful.

I had trouble with Wi-Fi/Bluetooth setup, but today it went well. I don't know what I did wrong, but is working fine now. I use the printer frequently mostly personal. I also do things for others like helping them with income tax and always make copies. My biggest project is a memoir and will need to print numerous pages sometime. Since the printer hasn't been here but a few days it hasn't been tested. I used the scan feature, and copy and want to learn some of the shortcuts. Once I have time to do more I am sure I will be satisfied. Thanks