HP Smart Tank 7602 Wireless All-in-One Ink Tank Printer with 2 years of ink included,Print, scan, copy, fax, Best-for-home, Refillable ink tank (28B98A)

So far so good! It was packed well and easy to install on all 3 of my devices. The set up wizard was very thorough and easy to follow. The funnest part was loading the ink tanks. You just take off the lid and pop it in upside down and wait for it to fill. NO MESS!! Print quality is good and I actually like the "night light" on the front. I wish the USB port was on the front to charge my ear buds, but no big deal. The scanner is efficient and works well. The document feeder worked well also. Overall, this has been a good buy and I'm celebrating the good bye to expensive ink cartridges!!

Compact, high quality unit, SUPER easy ink refills, great value, fast print and good color. I've lived with 2 printers and moved them between 5 states. A laser printer for good, fast, low cost prints and an all in one ink jet. It was a total pain, they were both big, both have me headaches, heavy and I needed 2. FINALLY, FINALLY I have 1 printer to replace both, do anything I might need and the ink refills MAKE SENSE! Imagine that?! Haha. A printer that doesn't come with just enough ink to print a test page, but comes with 2 full years with of COLOR ink! This is the way forward and thank you HP for going this route. The idea that buying a new printer is cheaper than buying ink refills warms my heart because there are so many printers that end up in landfills, not to mention how much of a consumer headache it is. I will say that I had concerns regarding color print quality and that it might be messy to refill. I'll put your mind at ease - impressive color print quality, speed and adding ink couldn't be easier! (Idk how this printer would travel while full, but everything seems tight and sealed) Overall I couldn't be happier with the end result. The cost, functions, ease of use and low ongoing ink cost are 100% with it in my opinion. I forgot to mention that I've never found a personal or work printer that was easy to use wirelessly. I'd have a headache adding the printer to my PC or couldn't get a crappy app to work. Once I did, I'd get error codes or a jam... Idk, I'm very techy but that's been my experience. This HP worked without issue and the app was very straightforward. I haven't tried advanced options but it does what I need... It just works! I did try scanning and they was fast and easy as well. I have the printer on a 6ft hutch, so fingers crossed everything continues to work and I won't have to bust out the step ladder 6x like I used to.

This is by far the worst printer I have ever owned. The concept is great, but the execution is probably the worst I have ever seen from HP.Just a couple of months in and the hardware is riddled with issues, from constantly interrupting printing processes to tell me there's a ADF jam, to full-scale lockup with multicolored display (for which the only resolution is to physically unplug the unit from the wall), to constant errors about print-head alignment.But the worst part of all is HP's abysmal customer support. After trying the online support documents myself (which they encourage), they want me to go through ALL of the same steps again on the phone with a customer support agent who does not even speak English natively before they'll even consider honoring their own warranty because "I can't prove that I've actually done the troubleshooting." So after multiple calls to tech support and multiple phone disconnects ON THEIR END, which forces me to start the entire process over, I'm finally fed up and posting this review. I rarely post negative reviews, and never without giving the company a chance to try and fix it first.You've finally burned up all of my goodwill, HP. I will probably never buy another product from you again, and I'll steer everyone I know about from this product. So sad - used to be a great company with great products....

Note: I've used this printer for almost a month so far.I was very impressed with the unboxing experience of this HP Smart Tank 7600 printer. I had no trouble lifting the printer out of the box, because they actually put it inside a plastic bag with nice handles! It was easy peasy. Everything was nicely labeled and I followed the instructions from the HP Smart app (both on PC and phone) and went through step by step to set up the printer. HP really knocked the basic setup part out of the park with this one. It's the best instructions I have ever seen.It was super easy filling the ink tanks with the bottles. I was expecting some leakage and had paper towels ready but nope, not a single drop leaked from it during filling! It takes less than 30 seconds for each bottle to finish filling the printer. Impressive. Setting up WiFi was easy and it immediately updated the printer with the latest firmware. This part did take 5-10 minutes but once it was done, I was able to print immediately.My favorite feature is the matte surface touch screen. It is bright, responsive, and very intuitive to use. Advanced Features: Since this printer had a lot of advanced features, I tried them out. First, I set up the scan to email feature. This took a while to figure out, with the assistance of online help, I was able to configure Gmail's SMTP server to send out printer scans to other emails. This was complicated to use another SMTP server but not the fault of HP. Next, I set up the device to scan to my NAS drive. I had a slight hiccup because I had to fix my NAS account to allow write permission before it started working. Lastly, I discovered it to be faster to enter email contacts through the HP Smart app address book instead of trying to enter them via the printer's touch screen.The printer itself prints very fast in both color and black and white. While it doesn't quite match the print quality of color laser printers, it's still very impressive for an ink jet printer. Just the fact that the large amount of ink in the tanks versus traditional cartridges or toners will be huge savings for me. The scanning features will make this a lot more useful so I don't need to get another separate scanner. Overall, I really like this printer and it will be my primary family printer from now on.