---
product_id: 443441792
title: "ARRIS Surfboard G36 DOCSIS 3.1 Multi-Gigabit Cable Modem & AX3000 Wi-Fi Router | Comcast Xfinity, Cox, Spectrum| Four 2.5 Gbps Ports | 1.2 Gbps Max Internet Speeds | 4 OFDM Channels | 2 Year Warranty"
brand: "arris"
price: "฿49448"
currency: THB
in_stock: true
reviews_count: 5
category: "Arris"
url: https://www.desertcart.co.th/products/443441792-arris-surfboard-g36-docsis-3-1-multi-gigabit-cable-modem
store_origin: TH
region: Thailand
---

# 1.2 Gbps max speed DOCSIS 3.1 tech Four 2.5 Gbps Ethernet ports ARRIS Surfboard G36 DOCSIS 3.1 Multi-Gigabit Cable Modem & AX3000 Wi-Fi Router | Comcast Xfinity, Cox, Spectrum| Four 2.5 Gbps Ports | 1.2 Gbps Max Internet Speeds | 4 OFDM Channels | 2 Year Warranty

**Brand:** arris
**Price:** ฿49448
**Availability:** ✅ In Stock

## Summary

> 🚀 Surf the future with ARRIS G36 — where speed meets smart connectivity!

## Quick Answers

- **What is this?** ARRIS Surfboard G36 DOCSIS 3.1 Multi-Gigabit Cable Modem & AX3000 Wi-Fi Router | Comcast Xfinity, Cox, Spectrum| Four 2.5 Gbps Ports | 1.2 Gbps Max Internet Speeds | 4 OFDM Channels | 2 Year Warranty by arris
- **How much does it cost?** ฿49448 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.co.th](https://www.desertcart.co.th/products/443441792-arris-surfboard-g36-docsis-3-1-multi-gigabit-cable-modem)

## Best For

- arris enthusiasts

## Why This Product

- Trusted arris brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Next-Gen DOCSIS 3.1:** Cutting-edge cable modem technology delivering 10x faster speeds and reduced latency.
- • **Wide Wi-Fi Coverage:** Robust AX3000 Wi-Fi covers up to 2,500 sq ft, keeping every corner of your home connected.
- • **Blazing Multi-Gig Speeds:** Experience ultra-fast 1.2 Gbps internet for seamless streaming, gaming, and remote work.
- • **Versatile 2.5 Gbps Ports:** Four high-speed Ethernet ports to future-proof your wired connections and smart home setup.
- • **Save Big, Own Your Network:** Eliminate monthly rental fees and gain full control with a trusted brand powering millions worldwide.

## Overview

The ARRIS Surfboard G36 is a premium DOCSIS 3.1 cable modem and AX3000 Wi-Fi router combo designed for professional-grade home networking. It supports up to 1.2 Gbps internet speeds with four 2.5 Gbps Ethernet ports, ensuring multi-gigabit wired connections. Certified for major U.S. ISPs like Comcast Xfinity, Cox, and Spectrum, it offers wide Wi-Fi coverage up to 2,500 sq ft and a user-friendly app for setup and network management. This two-in-one device helps users save on rental fees while delivering reliable, low-latency performance for streaming, gaming, and remote work.

## Description

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard G36 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, low latency, and a two-in-one product!

Review: I was originally impressed with this product, because what it does, it does well. If you connect to it (directly) and have fast Internet service, it's quick, and very easy to set up and activate, IF you have an iOS or Android device with cell service. Good luck otherwise. The Family controls don't work well AT ALL. Especially now that Apple devices use private MAC addresses. Plus the interface is awfully slow. Also - the support is REALLY hard to get a hold of. You can't email them. Live chat is almost never online. So you have wait on hold. Fortunately, it's not usually more than 10 minutes. That being said, there is a real show-stopper with this device. From day 1, I had a hard time getting it to work with my 2.5GB desktop switch. Usually, I can't even get a DHCP address - or if I do, I get 80-90% packet loss. If I hook up the switch through the 1GB ports, it's fine. But the 2.5GB is unusable. I swapped out the modem, but the new one was still having the same issue. So I swapped out the switch. Same issue! Since, at the time, I only had the switch as a 2.5GB device, I couldn't really test anything else. Flash forward 2 months, and I got a new computer, with a 2.5GB NIC. The modem works fine directly plugged into my computer, but with the switch - unusable. I made another call to Arris support, and the tier 1 guy is like: yeah - sorry - these don't handle switches on the 2.5GB very well. I asked if there was a fix, and he said he'd get me to the next level of support. Still waiting to hear back, an hour later. It would have been good to know that when I had trouble on day 1! Before I spent $10 shipping the switch in to be replaced, when nothing was wrong with it! Bottom line: caveat emptor! If you only have 1 thing to hook up at 2.5GB, this thing will do the trick. But if you have an actual network, and you want to use the 2.5GB port, this is not going to do it for you. Get something else. I am now waiting for a refund or firmware update. I'll edit the review with the results. Easter 2022 update: Return was refused because it's been so long. Still no firmware update, and tech support took days to get back to me. I'm stuck with this thing. If you have more than one 2.5GB device, don't get this modem! December 2022 update: The device started dropping the cable connection. Arris forced me to have the cable company come out to verify the cable (which cost me $20) before they would swap it out. FURTHER - there is no way to update the firmware on this P.O.S. Arris says the DOCSIS protocol won't allow them to allow ME - the owner of the modem - to update the firmware: only the cable company can. Cable company says that's hogwash, and they can't update firmware on MY modem. A year later, and I *still* completely regret buying this device, and feel totally ripped off. DON'T DO IT!
Review: I recently upgraded my home internet with the Arris Surfboard G36from the SBG6782-AC , and I'm impressed with its performance. This modem-router combo packs a punch, delivering both speed and reliability to keep me connected. First and foremost, the G36's setup was a breeze! I'm not the most tech-savvy person when it comes to networks, but the installation process was pretty straightforward, thanks to the user-friendly interface. Within minutes, I had it up and running, ready to experience improved internet connectivity. The speed this device offers is AMAZING! My downloads and uploads are now lightning-fast, making streaming, gaming, and browsing a seamless experience. It's a RIDICULOUS improvement from my previous router, and I couldn't be happier. I've had 1000Mbps service but was maxed out at 300Mbps with the old router. The G36 also boasts excellent reliability. I've experienced no disruptions or dropouts since I started using it. Even during peak hours, the connection remains stable and strong, which is a relief when I'm in the middle of important online tasks. To top it off, I keep the unit in my basement and still get amazing 2.4Mhz and 5Mhz service throughout the 1800sqft split-level house. Another great feature is its sleek design. The compact and modern look of the G36 blends seamlessly with my home decor. It doesn't take up much space, which is perfect for my limited setup area. The only reason I'm giving it four stars instead of five is that the user manual could be a tad more detailed and Xfinity was a little annoying having to register the product with them. While setup was easy, I also had to look to online forums for some advanced configuration options that weren't covered in the manual. Overall, the Arris Surfboard G36 is a fantastic modem-router combo that delivers on its promises. It's easy setup, VERY impressive speed, and reliable performance make it an excellent choice for anyone seeking a seamless internet experience and some monthly cash savings from not having to rent their unit from the cable company. With just a few tweaks to the user manual, this device would be a perfect five-star product.

## Features

- A Trusted Name in Home Connectivity: Get high speeds, low latency, and a two-in-one product. With the ARRIS SURFboard G36 Wi-Fi Cable Modem, you will increase your network capability and get ultra-fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing.
- Save Money: Own your modem and save. Reduce your cable bill up to 168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below. Wi-Fi Coverage: Up to 2,500 sq ft
- Modem Technology: DOCSIS 3.1 is the newest technology available from cable internet providers. Its 10x faster than DOCSIS 3.0, provides better security, reduces lag while gaming and enables multi-gig networking (ability to run fast speeds on your copper cable from your internet provider).
- Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
- Compatibility: The SURFboard G36 is compatible with major U.S. cable internet providers including Cox (Gigablast), Spectrum (Internet Gig), Xfinity (Gigabit/Gigabit x2) and others. It's approved for cable internet speed plans up to 2.5 Gbps. Check your Internet Service Provider (ISP) website to confirm compatibility.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B096W6X41Y |
| Are Batteries Included | No |
| Best Sellers Rank | 188,115 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 1,390 in Routers |
| Brand | ARRIS |
| Colour | Black |
| Connectivity Type | Wi-Fi |
| Customer Reviews | 3.5 3.5 out of 5 stars (2,189) |
| Date First Available | 20 May 2022 |
| Guaranteed software updates until | unknown |
| Item Weight | 907 g |
| Item model number | G36 |
| Manufacturer | CommScope |
| Number of Ethernet Ports | 4 |
| Operating System | Linux |
| Product Dimensions | 25.4 x 7.62 x 20.32 cm; 907.18 g |
| Series | G36 SURFboard DOCSIS |
| Voltage | 120 Volts |
| Wireless Type | 802.11ax |

## Product Details

- **Brand:** ARRIS
- **Colour:** Black
- **Compatible devices:** Personal Computer, Smart Television, Smartphone
- **Connectivity technology:** Ethernet, Wi-Fi, coaxial cable
- **Frequency band class:** Dual-Band
- **Included components:** Power Supply, Quick Start Guide, Router, Warranty Card
- **Model name:** G36 SURFboard DOCSIS
- **Recommended uses for product:** Business, Gaming, Home
- **Wireless communication standard:** 802.11ax

## Images

![ARRIS Surfboard G36 DOCSIS 3.1 Multi-Gigabit Cable Modem & AX3000 Wi-Fi Router | Comcast Xfinity, Cox, Spectrum| Four 2.5 Gbps Ports | 1.2 Gbps Max Internet Speeds | 4 OFDM Channels | 2 Year Warranty - Image 1](https://m.media-amazon.com/images/I/41T3kQspZpL.jpg)

## Questions & Answers

**Q: Please fix the title for this product? Its not four 2.5 gb ports its one 2.5 gb port and four 1 gb ports. Might save alot of returns due to this**
A: misleading and flat-out false advertising is standard practice on practically all electronics ads I visit.
it's educational to see through the bunk and learn what is actually true.
don't let your efforts go to waste.
share the fruit of your labor.
post some flaming answers in these Q&As.

**Q: Can you turn off the Mcaffee crap? Has anyone noticed this router not allowing you to visit sites it thinks are “dangerous”?**
A: As OP said I never installed, so nothing to turn off. I started having many problems using a non standard gate way address (192.168.10.1). Router would forget WiFi password, couldn’t access the GUI there. Almost as though the firmware was becoming corrupted. I sent mine back, waiting for replacement - that’s another story.

**Q: does this have a phone jack?**
A: Arris & Motorola combo modems like this are for Internet & device Networking only. Only model numbers that start with "TM***" include a phone hookup, then you still need to call cable company to assist with installing those other modems with phone jacks.

**Q: What’s the WiFi range on the sbg 7400?**
A: In a house it tends to be sufficient. My security cameras run without issue 40-50 feet away. Range drops off outside the house after about 15 feet. So a 60-70 foot radius from the router, then I tend to jump to a neighbors xfinitwifi as a backup outside

## Customer Reviews

### ⭐ Review
*by J***F on 12 November 2021*

I was originally impressed with this product, because what it does, it does well. If you connect to it (directly) and have fast Internet service, it's quick, and very easy to set up and activate, IF you have an iOS or Android device with cell service. Good luck otherwise. The Family controls don't work well AT ALL. Especially now that Apple devices use private MAC addresses. Plus the interface is awfully slow. Also - the support is REALLY hard to get a hold of. You can't email them. Live chat is almost never online. So you have wait on hold. Fortunately, it's not usually more than 10 minutes. That being said, there is a real show-stopper with this device. From day 1, I had a hard time getting it to work with my 2.5GB desktop switch. Usually, I can't even get a DHCP address - or if I do, I get 80-90% packet loss. If I hook up the switch through the 1GB ports, it's fine. But the 2.5GB is unusable. I swapped out the modem, but the new one was still having the same issue. So I swapped out the switch. Same issue! Since, at the time, I only had the switch as a 2.5GB device, I couldn't really test anything else. Flash forward 2 months, and I got a new computer, with a 2.5GB NIC. The modem works fine directly plugged into my computer, but with the switch - unusable. I made another call to Arris support, and the tier 1 guy is like: yeah - sorry - these don't handle switches on the 2.5GB very well. I asked if there was a fix, and he said he'd get me to the next level of support. Still waiting to hear back, an hour later. It would have been good to know that when I had trouble on day 1! Before I spent $10 shipping the switch in to be replaced, when nothing was wrong with it! Bottom line: caveat emptor! If you only have 1 thing to hook up at 2.5GB, this thing will do the trick. But if you have an actual network, and you want to use the 2.5GB port, this is not going to do it for you. Get something else. I am now waiting for a refund or firmware update. I'll edit the review with the results. Easter 2022 update: Return was refused because it's been so long. Still no firmware update, and tech support took days to get back to me. I'm stuck with this thing. If you have more than one 2.5GB device, don't get this modem! December 2022 update: The device started dropping the cable connection. Arris forced me to have the cable company come out to verify the cable (which cost me $20) before they would swap it out. FURTHER - there is no way to update the firmware on this P.O.S. Arris says the DOCSIS protocol won't allow them to allow ME - the owner of the modem - to update the firmware: only the cable company can. Cable company says that's hogwash, and they can't update firmware on MY modem. A year later, and I *still* completely regret buying this device, and feel totally ripped off. DON'T DO IT!

### ⭐⭐⭐⭐⭐ Review
*by 9***R on 2 August 2023*

I recently upgraded my home internet with the Arris Surfboard G36from the SBG6782-AC , and I'm impressed with its performance. This modem-router combo packs a punch, delivering both speed and reliability to keep me connected. First and foremost, the G36's setup was a breeze! I'm not the most tech-savvy person when it comes to networks, but the installation process was pretty straightforward, thanks to the user-friendly interface. Within minutes, I had it up and running, ready to experience improved internet connectivity. The speed this device offers is AMAZING! My downloads and uploads are now lightning-fast, making streaming, gaming, and browsing a seamless experience. It's a RIDICULOUS improvement from my previous router, and I couldn't be happier. I've had 1000Mbps service but was maxed out at 300Mbps with the old router. The G36 also boasts excellent reliability. I've experienced no disruptions or dropouts since I started using it. Even during peak hours, the connection remains stable and strong, which is a relief when I'm in the middle of important online tasks. To top it off, I keep the unit in my basement and still get amazing 2.4Mhz and 5Mhz service throughout the 1800sqft split-level house. Another great feature is its sleek design. The compact and modern look of the G36 blends seamlessly with my home decor. It doesn't take up much space, which is perfect for my limited setup area. The only reason I'm giving it four stars instead of five is that the user manual could be a tad more detailed and Xfinity was a little annoying having to register the product with them. While setup was easy, I also had to look to online forums for some advanced configuration options that weren't covered in the manual. Overall, the Arris Surfboard G36 is a fantastic modem-router combo that delivers on its promises. It's easy setup, VERY impressive speed, and reliable performance make it an excellent choice for anyone seeking a seamless internet experience and some monthly cash savings from not having to rent their unit from the cable company. With just a few tweaks to the user manual, this device would be a perfect five-star product.

### ⭐⭐⭐⭐ Review
*by G***E on 27 December 2022*

For some reason every 3 or 4 days the internet is gone. You have to restart the modem in order to get the internet back. I bought a motorola modem/router combo before and in 3 or 4 years I restarted it like 3 times. The ARRIS Surfboard G36 is not bad except for the moments where the internet is gone. I play fortnite (for example) and sometimes in the middle of a match the internet would start failing and all my devices would not connect, then I know it is time to restart the modem/router. It takes around 3-5 minutes in order to restart it which is kind of fast, but comparing it to the device xfinity provided me or the motorola device I used to have then restarting it so often is a little bit annoying. The speed I get is in average between 790-980 mgbts and I have the gigabit plan from xfinity, so it is not bad since the modem/router combo that xfinity provides has an average speed of 700-830 mgbts (in my residence). Also, I only had to restart the device xfinity provided me like once or twice in two years which was pretty good, and the signal was very stable just like the motorola I mentioned before. This is the reason I cannot give 5 stars to the ARRIS Surfboard G36.

## Frequently Bought Together

- ARRIS (G36) - Cable Modem Router Combo - Fast DOCSIS 3.1 Multi-Gigabit WiFi 6 (AX3000), Approved for Comcast Xfinity, Cox, Spectrum & More, 1.2 Gbps Max Speeds, 4 OFDM Channels
- G-PLUG 10FT RG6 Coaxial Cable Connectors Set – High-Speed Internet, Broadband and Digital TV Aerial, Satellite Cable Extension – Weather-Sealed Double Rubber O-Ring and Compression Connectors White
- DbillionDa Cat8 Ethernet Cable, Outdoor&Indoor, 6FT Heavy Duty High Speed 26AWG, 2000Mhz with Gold Plated RJ45 Connector, Weatherproof S/FTP UV Resistant for Router, Modem, PC, Gaming

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*Product available on Desertcart Thailand*
*Store origin: TH*
*Last updated: 2026-01-23*