FoxAlien Masuter Pro 3-Axis CNC Router Machine, Beginner Hobby Engraving Machine All-Metal Structure for Wood Acrylic MDF Nylon Routing Milling Carving

Received my maching in January, 2025. I wanted an entry level machine to see if I would like this hobby. I'll tell you, this is a great beginner machine. Easy to set up; less than two hours. I watched videos for other machines and they can take up to two days. I will have to say, the machine is very underpowered for heavier work, but with learing CNC operation and software, this was a great choice. Sure, you have to cut slower and the depth of cut per pass is a lot less, but it does the job. Tip: do not rely on feeds and speeds charts you download from the internet with this machine; these are meant for much more powerful machines. Reduce the feeds and depth of cut by about 50-60% and you'll be fine. For laser work, you shouldn't have to worry about these. Now that I've got experienced with the Masuter Pro, I replaced the spindle with a Makita RT0701C router, the 4080 bed kit, and, the best upgrade, the NEMA 23 motor upgrade. The bigger NEMA motors are outstanding. You can then use your feeds and speeds charts you downloaded from the internet with no problem. I dare to say, now this machine competes with the big boys, and with the upgrades, still at a fraction of the cost! I recently added their Smart Relay to start the router automatically when the program starts, and rewired it so I can start my dust collector independent of the router. I posted that on the Fox Alien Facebook page. That's what's nice about this machine. You don't have to spend alot of money upfront. It is very easy to upgrade. As for customer support, FANTASTIC! It's mostly by email, but they get back with you within 24 hours. Most of my issues were user error, but there was one or two items that they had to replace, possibly damaged during shipping. No problem. Not only that, but they will continue to follow up with you until everything is to your satisfaction. Very important and impressive! I've seen some negative comments because this machine is so affordable saying it's cheap and they have problems. Makes me laugh. These people need to get faimiliar and learn how to use the machine before complaining. After seven months, I'm extremely satisfied.

*Best Features at the bottom* I was genuinely so blown away when I was unpacking the parts! I got the regular version like a year ago and I've been using it (I mostly use the laser rather than the CNC) and it's been awesome, I've designed some "boxes" to hold bottles of scented sprays I make with my partner as well as shelving to display the products at craft fairs and conventions and in stores. I would give the OLD version like a 9/10 because it was easy to put together and easy to start using and I get good results from it, but the actual router module tended to drag a little when using the CNC because the way it's attached, it's a little weak. That didn't affect me, I use the laser mostly, so whatever. BUUUT the new version is a brick house, it's like the Super version. All the aluminum rails are noticeably weightier and feel really rigid and tough, the whole thing is like a tiny bit textured and it's very obviously built thicker in some areas than the original. It's really nice, I was super impressed unpacking it. Assembly took about fifteen minutes, give or take. I knew essentially what I was doing already though since I've assembled the original, but I don't imagine it'd take long for a newbie either. I already had drivers on the computer and the programs I'd need (LaserGRBL mostly, but also Candle), but again it takes literally minutes to download your programs and they include a flash drive with the drivers on it, it's pretty simple. And that's it, it's super fast to put together and get started, especially if you've ever used a CNC or laser before. Side note, I also have the roller attachment and it TECHNICALLY works with this machine, but it was very difficult to get it hooked up because the control box of this machine encloses the control board where the rollers need to be plugged in. I do prefer having the box over the old one that has no protection for the control board, but I didn't love having to dismantle the box to plug in an accessory that I need to use for engraving cups (which I do a lot for gifts and such). Anyway, I have a couple notes about stuff that's a MAJOR step up. One, like I said, the construction is rock solid, it's such an improvement. I think it's the best-built machine I have at the moment, it's really good. But also, there's more stop-triggers and they're better placed AND they have a much stronger click to them. When the auto-stop gets triggered on this you KNOW it. Also, the actual "tool" module (not sure what else to call it, it's the part that holds the router or laser) is WAY more solid. It uses nylon-greased tongue-in-groove rails instead of the old model's circular rails and screws, and it's like 400% more solid because of it. The up-down motion is WAY more precise and stable, it's really really good. But maybe most of all, and this is huuuge for me - the knobs to allow manual calibration of the axis on ALL THREE AXES. It's sooooo important, I really can't overstate it. The XY axes are fifty-fifty for me, I don't have much trouble calibrating those via software, but LaserGRBL DOES NOT HAVE A Z AXIS CONTROL. So, if you're engraving a 1/8" thick piece of wood and you've adjusted your Z axis for a 1/16" thick piece, you have to close the program, open Candle, calibrate the Z axis there, close Candle and reopen LaserGRBL, and then proceed with your work. There's no way to easily move the Z Axis when you switch materials, it's a huge pain in the butt - EXCEPT, now that this machine has manual knobs, you can manually just calibrate it yourself by hand and it takes literally seconds. HUGE time saver, I can't even begin, it's a gigantic improvement, I love that feature!! All in all, I'm definitely super impressed with it, I'll be engraving metal tumblers for the next couple weeks to prepare some presents for my TTRPG group (don't tell them, it's a surprise lol) and after that I'm gonna make some new shelving!!!

Assembly was easy straight forward with instructions that were easy to follow and understand, Worked great for the first few weeks, then suddenly the spindle would not turn on, contacted support, explained the problem and they said I should take a meter reading of the voltage (think it was the voltage, I’m not an electrition) so $25 later I tested the voltage, took a photo of every setting. They got back to me and said I needed a new mother board and they had ordered one to be delivered from China ( think it took about ten days. So when I attempted to replace it the problem became obvious, the spindle connection to the mother board had blown, resulting in the connection melting itself to the mother board making it impossible to remove the now redundant mother board, when I informed Foxalien about this, they said I need a replacement spindle cable, I told them I’d had enough and wanted either a replacement machine or my money back (I repeated this several times during our correspondence, each time they completely ignored my request as if I’d never said it) and there reply was, we’ve ordered you a new spindle cable, from China. Honestly I was quite happy with the machine at the onset, but the hoops you have to jump through and the terrible customer service not to mention the weeks you have to wait for any part that fails is unacceptable.

This is the first CNC machine that I have ever owned or even used. I was happy with the size as it fit on my workbench. Putting the machine together was not that difficult (with the help of YouTube) and the quality of the parts were much better than I thought they would be. For the price, I am glad that I purchased this machine, it is well worth the amount I paid for it and it functions quite well. The cuts have been quite accurate and I am very happy with this purchase.

What are fabulous piece of kit, arrived on time and in the most fabulously packed boy in layer and layer of foam. Has kept me amused for hours. Had a small issue with a limit switch and contacted fox alien customer services who where so helpful, they diagnosed the problem which I replaced the switch from the spare from my delivery, they then sent me a replacement which arrived in a couple of days. Now works perfectly real customer service.

I'm very happy with my purchase. The packaging is perfect keeping the machine parts protected and in order. You can tell its a quality product just from the packaging. Easy to assembly with very simplified posture manual. If you have assembled an IKEA product before this is alot easier and simpler. The machine itself feels high quality and very sturdy. Trye out and works perfectly, i love that it is upgradable and gives the feeling of a professional mashine. I was happily surprised to see that the packa included some spare parts as well. Highly recommended 👌

Una maravilla, funciona perfectamente y es muy fácil de usar

Ist schon ein tolles Spielzeug. Kann eine Menge schöner Sachen mit herstellen

nulla da dire, è la migliore. per avere il massimo dei risultati per lavori con frese grandi consiglio di cambiare immediatamente il trapanino che però è ottimo per piccoli lavori. Con un bel matita da 65mm si può fare qualunque cosa. ora farò delle modifiche per renderla più grande. per i miei lavori di insegne neon necessito di un piano più grande.