Purchased this 6 weeks ago and the bulb has already blown. These usually last between 12+months. How do I get a refund?

Get in touch with suppliers send proof of purchase and ask for a returns label , but they should refund with you having to return it

can you use this in a canopay cover

Hi Phill, yes you can use this type of bulb in the Exo Terra Compact Top/Compact Fluorescent Terrarium Canopy.

I've bought 4 of these so far and none of them have worked with the exo terra canopy i bought at the same time. are there any solutions you know of?

Have you checked fuse in canopy plug ,I had same problem with mine it wasn't light it was fuse

What is the difference between the pt2187 and pt2186? i see one is 13w and the other 26w, but what does this mean in real terms of viv environment?

hi, the wattage determines the optimum light output so a 13w is suitable for upto 40cm and a 26w upto 60cm if you need more info please call the shop on 01782 777423 hope this helps andrew (petsandpastimesltd.com)

Exo Terra 13w Uvb Tropical Terrarium Bulb

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Description

☀️ Illuminate your reptile’s world with tropical power and precision!

PLUG PLAY CONVENIENCE - Self-ballasted with standard screw fitting—easy to install and maintain for busy pros.
POWER PACKED UVB OUTPUT - Delivers potent UVB rays to boost calcium metabolism and keep your reptiles thriving.
LONG LASTING PERFORMANCE - Up to 12,000 hours of consistent, high-quality light—no frequent replacements needed.
COMPACT VERSATILE DESIGN - Spiral shape allows flexible vertical or horizontal mounting without losing efficiency.
TROPICAL HABITAT SIMULATION - Mimics rainforest UV conditions to stimulate natural appetite, activity, and reproduction.

The 13W UVB Tropical Terrarium Bulb is a compact, self-ballasted fluorescent lamp designed specifically for tropical and sub-tropical reptiles. It emits a high UVB output effective up to 12 inches, supporting optimal calcium metabolism and natural behaviors. With a lifespan of 12,000 hours and a versatile spiral design, it offers reliable, easy-to-install lighting that replicates rainforest conditions, ensuring your reptiles stay healthy and active.

Specifications

ASIN	B000YS06JI
Accepted Voltage Frequency	220 to 240 Volts and 60 Hertz
Average Life Span	12000 Hours
Best Sellers Rank	3,573 in Pet Supplies ( See Top 100 in Pet Supplies ) 1 in Fluorescent Tubes for Terrariums
Brand Name	Exo Terra
Bulb Base	E27
Bulb Shape Size	B13
Color Rendering Index (CRI)	80
Color Temperature	3000 Kelvin
Colour	White
Connectivity Technology	E27
Control Method	Touch
Controller Type	Push Button
Country Of Origin	China
Customer Reviews	4.6 4.6 out of 5 stars (1,395)
EU Energy Efficiency Label	Low to Moderate
Global Trade Identification Number	00015561221863, 10015561221860
Incandescent Equivalent	60 Watts
Included Components	Push button
Indoor Outdoor Usage	Indoor
Item Dimensions W x H	5.3W x 15.2H centimetres
Item Shape	Tubular(T)
Item Weight	0.08 Kilograms
Light Color	white
Light Output Maximum	650 Lumens
Light Source Wattage	13 Watts
Light Type	Fluorescent
Manufacturer	Rolf C Hagen UK Ltd
Manufacturer Part Number	PT2186
Material Type	High-quality material
Model Name	Exo Terra Reptile Uvb 100 Pt W Bulb 1
Model Number	PT2186A1
Number of Items	1
Package Quantity	1
Power Consumption	13 Watts
Power Source	Corded Electric
Smart Home Compatibility	Not Smart Home Compatible
Special Features	High UVB Output, Self-Ballasted Design
Specific Uses	Terrarium Lighting for Tropical Reptiles
Style Name	UBV 100
Theme	Reptile Terrarium Lighting
Type of Bulb	Fluorescent
UPC	015561221863
Unit Count	1.0 count
Voltage	230 Volts
Wattage	13 watts
White Brightness	800 Lumens

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Exo Terra 13w UVB Tropical Terrarium Bulb

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Description

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