ULTRALOQ Latch 5 Built-in WiFi Smart Lock with NFC, 5-in-1 Keyless Entry Door Lock with Touch Digital Keypad, Smart Handle Lock, App Control, Black

LIke the product very much, works great. Very good quality. I had a problem (of my own doing) and when I called support to see if I could repair the damage I had done, they replaced the entire unit. Customer support is great, too!

Great NFC Lock. Installation was easy. Adding my phone to "tap and open" worked easily. Then added that as a digital key to Samsung Wallet. Adding this lock to SmartThings is done by linking the Ultraloq account to Samsung. Then I was able to create a routine to automatically unlock it when I arrived home. The widget is handy. Each user can have a code, granted app access and/or NFC privileges. Works with Amazon Alexa for voice commands. Best part is the lock fits a door thickness up to 2" and they have an extension kit if you need bigger. (The photos saying 1 3/4" thick are wrong.) Much easier access than fingerprints. Fit and finish is very high quality. Pre-purchase tech support was great.

This is the second door lock I have used from Ultraloq. The reason I got this one is because I love my finger prints model on my front door but wanted a NFC one for my garage. Unfortunately I haven't gotten the NFC part to work for more than a minute or two. The two credit card size pass cards work great and I can give one to someone if they need access quickly. Other than the major issue with NFC, I have a problem with getting the key pad to light up so someone can input a code. You have to press near the 7 key or just below it to get it to light up without accidentally input. Wish it would light up when you touch the bottom of screen to make it easier. Still, overall a great product. I knew they were still working on the NFC part so not going to bad rate it on that. Just the problem with lighting up key pad.

Excellent product. Great support. Purchased more a half dozen of the NFC Latch locksets here on Amazon over the last few months. They have worked great. I use the phone app. I tried the Windows app once and it's not ready for prime time so my suggestion is to stay away from it. Back on subject. I had an issue with the Bluetooth with one unit and I called technical support. Support was fantastic. We troubleshot the issue and they sent a replacement unit via RMA. No hassle. No fuss. And they are in California so there is minimal shipping delay. The lock is easy to program and use once you get the app logic down. The phone app is very good. Anybody can make and sell you something. But you don't really know how good a company truly is until you have a problem. So I discovered that U-Tec stands behind their product. They really came through.

1) Says that it works great for rental properties. This is a bold-faced lie. 2) The system crashed the day after I was able to return it. a) Disconnected from the internet/WIFI B) Not able to communicate with the hardware remotely C) The front screen went dark and stopped functioning D) HERE IS THE BEST ONE! The door lock CANNOT lock or unlock manually from the inside. Why is this important? Because the key that comes with the lock will unlock the door, but cannot lock the door. Let that sink in. What you are ready is correct. E) Customer Service is horrendous. I still have not spoken to anyone As a lock for rental properties, the score is -100 The photo is from a locksmith coming out to try to fix the lock, only to have to replace it. WE also lost the renter because they felt unsafe (YOU THINK). This lock cost us $2900! Lesson learner!

Works as it should. Bluetooth was slightly annoying but got it all going after a few minutes.

I now own four Ultraloq products. By far the best electronic locks I have ever owned. A couple of weeks ago, I noticed the door handle/clutch on the entrance lock to our Airbnb was wobbly. It was purchased in 6/23. I called customer service, they diagnosed the problem, and sent me a replacement part, along with detailed simple instructions to repair it. I'm back up and running. Great products, great customer service!

Lock was not complicated to install but having one person hold the exterior half while the other person installs the mounting plate for the interior half makes installation much easier. The installation instructions are adequate but the print is small. There are three screws that attach the mounting plate to the exterior half. I suggest coating them with Vaseline or other grease before screwing them in. It took several minutes for the app to connect to the lock but the app worked well and has useful features. The ability to set the time of the delay before relocking is a significant plus for carrying in items such as groceries from the car. Construction is solid, attractive.

As based in the UK no verification codes are allowed meaning a different method is required for registration. This is not made clear and should be. However customer service was swift and pointed me in the direction of a solution.

No funciona con HomeKit

Looks great, and works well. Easy to install.

Installed lock about a month ago. It was easy to install and looks great. Downloaded and installed U-tec software. Was not able to connect to my wifi at all. It was very hard to connect with the lock. Supples batteries went dead after month and door would not lock. Reolacing batteries solved problem. Newer version of software fixed connextivity problems and allowed firmware update. Lock works good. I am happy with the locks. (I have two).

Muy solida, segura y fácil de instalar.