My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

Soundcore A20i | Desertcart Thailand

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Description

🎶 Elevate your sound, own your day — wireless freedom redefined!

CRYSTAL CLEAR AI CALLS - Dual mics with AI noise reduction ensure your voice cuts through any background noise flawlessly.
ENDLESS POWER ON THE GO - Up to 9 hours per charge, 28 hours with case, plus 10-min quick charge for 2 extra hours—never miss a beat.
TAILORED AUDIO EXPERIENCE - 22 preset EQs and customizable tap controls via the Soundcore app let you craft your perfect soundscape.
FEATHERLIGHT COMFORT PORTABILITY - Ergonomic, ultra-light earbuds with a compact case and handy lanyard fit seamlessly into your busy lifestyle.
SEAMLESS BLUETOOTH 5 3 CONNECTIVITY - Stable 10m range keeps you connected without dropouts, whether at work or on the move.

Soundcore by Anker A20i True Wireless Earbuds combine cutting-edge Bluetooth 5.3 tech with 28 hours of total playtime, customizable sound profiles via app, and AI-enhanced dual microphones for crystal-clear calls. Designed for all-day comfort and water resistance, these earbuds deliver premium audio and convenience at an unbeatable price point.

Specifications

ASIN	B0BTYBVR4S
Additional Features	Fast Charging, Lightweight, Water Resistant
Age Range Description	ALL
Antenna Location	Calls, Listening to music
Audio Driver Type	Dynamic Driver
Battery Average Life	14 Hours
Battery Charge Time	28 Hours
Best Sellers Rank	#10,651 in Electronics ( See Top 100 in Electronics ) #776 in Earbud & In-Ear Headphones
Bluetooth Range	10 Meters
Bluetooth Version	5.3
Brand	Soundcore
Brand Name	Soundcore
Built-In Media	Cable, Charging Case, Eartip, soundcore A20i
Cable Features	Without Cable
Carrying Case Battery Average Life	28 Hours
Color	Black
Compatible Devices	Cellphones, Desktops, Laptops, Tablets
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Volume Control
Controller Type	Touch
Customer Package Type	FFP
Customer Reviews	4.4 out of 5 stars 15,108 Reviews
Ear Placement	In Ear
Earpiece Shape	Rounded tip
Enclosure Material	Plastic
Form Factor	In Ear
Frequency Range	20-20k HZ
Headphone Folding Features	In Ear
Headphone Jack	No Jack
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Item Weight	1.44 ounces
Manufacturer	Anker
Model Name	soundcore A20i
Model Number	A3948
Noise Control	Sound Isolation
Number of Items	1
Specific Uses For Product	Music
Style Name	Classic
UPC	194644124465
Unit Count	1 Count
Warranty Description	18 months warranty
Water Resistance Level	Waterproof
Wireless Technology	Bluetooth

Reviews

A**S

23.10.2025

R**D

12.04.2025

N**T

15.02.2025

P**2

27.04.2026

J**Y

7.01.2026

J**T

20.11.2025

T**R

10.08.2025

B**.

27.06.2024

A**A

7.04.2026

D**T

16.03.2024

A**X

7.09.2025

A**N

26.02.2025

I**I

20.11.2025

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.

฿2185

Duties & taxes included

In stock

Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Thailand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

View all Trustpilot reviews

soundcore A20i

Details

Details

Description

Specifications

Reviews

Common Questions