---
product_id: 574003716
title: "Hairstory New Wash Original Refill, Cleansing Cream for All Hair Types, Detergent Free Shampoo & Conditioner Alternative, Promotes Scalp Health, 20oz"
brand: "hairstory"
price: "฿11108"
currency: THB
in_stock: true
reviews_count: 8
category: "Hairstory"
url: https://www.desertcart.co.th/products/574003716-hairstory-new-wash-original-refill-cleansing-cream-for-all-hair
store_origin: TH
region: Thailand
---

# Detergent & sulfate free - gentle, natural cleanse Moisturizing cream formula - frizz control + hydration 20oz refill pouch - eco-smart & long-lasting Hairstory New Wash Original Refill, Cleansing Cream for All Hair Types, Detergent Free Shampoo & Conditioner Alternative, Promotes Scalp Health, 20oz

**Brand:** hairstory
**Price:** ฿11108
**Availability:** ✅ In Stock

## Summary

> ✨ Elevate your hair ritual with the cream that cleanses, conditions, and cares 🌿

## Quick Answers

- **What is this?** Hairstory New Wash Original Refill, Cleansing Cream for All Hair Types, Detergent Free Shampoo & Conditioner Alternative, Promotes Scalp Health, 20oz by hairstory
- **How much does it cost?** ฿11108 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.co.th](https://www.desertcart.co.th/products/574003716-hairstory-new-wash-original-refill-cleansing-cream-for-all-hair)

## Best For

- hairstory enthusiasts

## Why This Product

- Trusted hairstory brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Eco-Conscious Refill:** Refill pouch reduces plastic waste while delivering 20oz of premium cleansing cream.
- • **Frizz-Free Hydration:** Locks in moisture to eliminate frizz and keep hair soft, manageable, and touchable.
- • **Scalp Wellness Boost:** Promotes scalp health with gentle, soothing ingredients—goodbye irritation.
- • **Simplify Your Wash Day:** One creamy step replaces shampoo & conditioner, saving time and stress.
- • **Color & Texture Friendly:** Preserves hair color vibrancy and enhances natural texture without damage.

## Overview

Hairstory New Wash Original is a 20oz detergent-free cleansing cream designed for all hair types. It replaces traditional shampoo and conditioner by gently removing buildup while moisturizing and preserving hair color. Formulated without sulfates, parabens, or synthetic fragrances, it promotes scalp health and reduces frizz, simplifying your hair care routine with one luxurious step.

## Description

desertcart.com : Hairstory New Wash Original Refill, Cleansing Cream for All Hair Types, Detergent Free Shampoo & Conditioner Alternative, Promotes Scalp Health, 20oz : Beauty & Personal Care

Review: Good cleansing agent for coily curly girls - So I have been on the hunt for a no sulfate cream cleanser after my beloved hair rules no suds cleansing cream is no longer going to be sold. I am extremely upset about that because I love this stuff. Dickey has been telling us for years about how suds and lather are not the best for our hair. Also was trying to see if anyone with textured hair uses this product because I only see lots of wavy and loose curly girls using this. Really none with my hair type. Anyway I had seen and heard about Hairstory through the internet but along with not seeing anyone with real textured hair using this product and the price being a turn off to me I had never thought about using it but now I have decided to give it a try because of my hair rules product no longer being available and I found one chick with texture raving about this product. I came to desertcart to see if I could get it fast so I could try it out before making a purchase off of their site. desertcart delivered quickly. I must say upon the first time using it I am impressed. I love how it cleanses without stripping my hair. I have coily, dry hair and it needs hydration and moisturization on a weekly basis. This hair type also gets very tangled if it dries out. This cleanser is like a conditioner so I just rubbed it between my hands and applied. After rinsing I did an instant conditioner to give extra hydration and my hair was easy to detangle. I applied my gel for my wash and go and my hair was soft to the touch. Upon using the second time I have experienced the same softness with detangling. I have placed an order from their site now with the small 10% coupon they give you if you sign up for email notifications. The price is outrageous to me but what can one do if you want to use this product. That little 8 oz. bag hopefully will get me 8 to 10 uses. I ordered two 20. Oz bags with two coupons I had. Bought the price down a little. This would be the o my way I will buy , if they have a sale or something. I laughed at how one of the reps explains on their instagram about why the price is so high and how in actuality you are saving money. Anyway not going to complain about it cause they are not coming down on the price and again if you like you have to pay.
Review: It's Magic for me, so I'd say worth a try! - This is a long review. I'm smitten with this product. I have very straight, fine hair and some scalp issue (tangent: not sure what it is, but it's nearly constantly itchy with tender red patches, but no dandruff, doesn't seem to change depending on climate, been struggling with it for 4 or 5 years). Dermatologist once prescribed me some topical steriods to "see if it helps," which means he didn't know/didn't care what the issue actually is (tangent: crappy health insurance), which did nothing to help, along side the other countless home treatments and products I've tried over time. I recently fell in love with the @jayne_edosalon IG account, and she's constantly singing Hair Story's praises. I don't typically spend a ton on hair care products, but I got a wild hair (pun intended) and ordered the Pre Wash, New Wash, and Hair Scrubber set and was excited to try. So first, the pre wash, which has a hydrogen peroxide smell to it. Used scrubber to get it in there good and it felt great, like a little massager. Didn't know what I was missing there. Left that on 3 or 4 minutes as directed, then rinsed for the New Wash. The smell sold me. It's giving the rosemary mint Aveda shampoo I fell in love with at the salon back in the early 90s, but with some rosiness, but not like an overwhelming amount. Very subtle. I saw a post that recommended the amount of shampoo and conditioner you typically use in one wash and combining those for each new wash, so I did that. It felt like a lot; borderline wasteful. Used the scrubber, rinsed thoroughly. The same post said you'll notice "new movement" in your hair, and I honestly could see and feel it even before it dried. I towel-dried which is what I usually do before bed, brushed it and had no tangles, and scrunched it into shape - I'm trying to rock a toned-down shag so I shaped my bangs, tried to get some natural wave into the length just for some bounce, which I struggle to acheive, and combed my cowlick how I *dream* it will lay, but it never does. The lingering scent and gentle wake of the head massage action lulled me to sleep. In the morning, my hair was like PERFECTLY how I'd styled it the night before. My bangs rocked, my cowlick was nearly undetectable, my ends had shape. My hair was glistening and almost WISPY instead of being stuck together and heavy. When I use my fingers to zhuzh it up at the roots, it actually worked, not a usual thing for me! My scalp continued to feel itchy throughout the day, but it was more often a phantom itch, like a habit of reaching up to scratch and then pleasantly realizing it's not actually that itchy. And when I did scratch, my scalp was noticeably less sensitive so it didn't hurt. I really feel like this stuff was made for me. I'm stoked to try more products, but the ONLY thing I'm not stoked on is the price. So I'd give 4.75-4.9 stars if I could. I don't see my bottle of New Wash or Pre Wash lasting very long. But it could just be the price I'm willing to pay.

## Features

- NEW WASH ORIGINAL: It's not a shampoo. It’s a cleansing cream. And your healthiest hair starts here. New Wash Original’s formula enhances your natural texture, preserves color and avoids damage caused by traditional shampoos.
- SIMPLIFY YOUR HAIR ROUTINE: New Wash Original gently removes buildup while adding moisture, simplifying your wash day routine. Rebalance your natural oil production, eliminate frizz and help hair color last longer all in one simple step.
- GENTLE INGREDIENTS: With a custom blend of essential oils and naturally derived saturated cleansers, you no longer need to worry about stripping your color or drying out your strands. Free of detergents, sulfates, parabens and synthetic fragrances.
- HOW TO USE: Refill our New Wash Better Bottle with the refill pouch. Wet hair and dispense a generous amount of New Wash. Layer it on from scalp to ends, then add a bit of water. Work into hair and scalp, using our Massaging Scalp Brush. Scrub, massage, repeat. Let it sit for 2-3 minutes, then rinse thoroughly.
- HAIRSTORY: Hairstory was born from a fundamental belief: the world needs fewer, better things. We develop clean formulas that promote total hair and scalp wellness. That’s healthy haircare, without compromise. Promise.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0CHTVV3PM |
| Best Sellers Rank | #10,762 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #313 in Hair Shampoo |
| Brand | Hairstory |
| Brand Name | Hairstory |
| Customer Reviews | 4.0 out of 5 stars 1,178 Reviews |
| Hair Type | All |
| Item Form | Cream |
| Item Weight | 1.2 Pounds |
| Manufacturer | Hairstory |
| Material Type Free | Sulfate Free, Detergent Free, Foam Free |
| Product Benefits | Rejuvenates hair and scalp, eliminates frizz, soothes scalp, controls dandruff, keeps color longer, and simplifies hair care routine with a single product Product Benefits Rejuvenates hair and scalp, eliminates frizz, soothes scalp, controls dandruff, keeps color longer, and simplifies hair care routine with a single product See more |
| Scent | Scented |
| Scent Name | Scented |
| Special Ingredients | Sulfate Free, Paraben Free, Keratin |
| UPC | 850065187136 |
| Unit Count | 20.0 Ounce |

## Product Details

- **Product Benefits:** Rejuvenates hair and scalp, eliminates frizz, soothes scalp, controls dandruff, keeps color longer, and simplifies hair care routine with a single product
- **Material Type Free:** Sulfate Free, Detergent Free, Foam Free
- **Item Form:** Cream
- **Brand:** Hairstory
- **Hair Type:** All

## Images

![Hairstory New Wash Original Refill, Cleansing Cream for All Hair Types, Detergent Free Shampoo & Conditioner Alternative, Promotes Scalp Health, 20oz - Image 1](https://m.media-amazon.com/images/I/61ur-jVUS7L.jpg)

## Available Options

This product comes in different **Style** options.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Good cleansing agent for coily curly girls
*by K***T on October 28, 2025*

So I have been on the hunt for a no sulfate cream cleanser after my beloved hair rules no suds cleansing cream is no longer going to be sold. I am extremely upset about that because I love this stuff. Dickey has been telling us for years about how suds and lather are not the best for our hair. Also was trying to see if anyone with textured hair uses this product because I only see lots of wavy and loose curly girls using this. Really none with my hair type. Anyway I had seen and heard about Hairstory through the internet but along with not seeing anyone with real textured hair using this product and the price being a turn off to me I had never thought about using it but now I have decided to give it a try because of my hair rules product no longer being available and I found one chick with texture raving about this product. I came to Amazon to see if I could get it fast so I could try it out before making a purchase off of their site. Amazon delivered quickly. I must say upon the first time using it I am impressed. I love how it cleanses without stripping my hair. I have coily, dry hair and it needs hydration and moisturization on a weekly basis. This hair type also gets very tangled if it dries out. This cleanser is like a conditioner so I just rubbed it between my hands and applied. After rinsing I did an instant conditioner to give extra hydration and my hair was easy to detangle. I applied my gel for my wash and go and my hair was soft to the touch. Upon using the second time I have experienced the same softness with detangling. I have placed an order from their site now with the small 10% coupon they give you if you sign up for email notifications. The price is outrageous to me but what can one do if you want to use this product. That little 8 oz. bag hopefully will get me 8 to 10 uses. I ordered two 20. Oz bags with two coupons I had. Bought the price down a little. This would be the o my way I will buy , if they have a sale or something. I laughed at how one of the reps explains on their instagram about why the price is so high and how in actuality you are saving money. Anyway not going to complain about it cause they are not coming down on the price and again if you like you have to pay.

### ⭐⭐⭐⭐⭐ It's Magic for me, so I'd say worth a try!
*by L***S on May 30, 2025*

This is a long review. I'm smitten with this product. I have very straight, fine hair and some scalp issue (tangent: not sure what it is, but it's nearly constantly itchy with tender red patches, but no dandruff, doesn't seem to change depending on climate, been struggling with it for 4 or 5 years). Dermatologist once prescribed me some topical steriods to "see if it helps," which means he didn't know/didn't care what the issue actually is (tangent: crappy health insurance), which did nothing to help, along side the other countless home treatments and products I've tried over time. I recently fell in love with the @jayne_edosalon IG account, and she's constantly singing Hair Story's praises. I don't typically spend a ton on hair care products, but I got a wild hair (pun intended) and ordered the Pre Wash, New Wash, and Hair Scrubber set and was excited to try. So first, the pre wash, which has a hydrogen peroxide smell to it. Used scrubber to get it in there good and it felt great, like a little massager. Didn't know what I was missing there. Left that on 3 or 4 minutes as directed, then rinsed for the New Wash. The smell sold me. It's giving the rosemary mint Aveda shampoo I fell in love with at the salon back in the early 90s, but with some rosiness, but not like an overwhelming amount. Very subtle. I saw a post that recommended the amount of shampoo and conditioner you typically use in one wash and combining those for each new wash, so I did that. It felt like a lot; borderline wasteful. Used the scrubber, rinsed thoroughly. The same post said you'll notice "new movement" in your hair, and I honestly could see and feel it even before it dried. I towel-dried which is what I usually do before bed, brushed it and had no tangles, and scrunched it into shape - I'm trying to rock a toned-down shag so I shaped my bangs, tried to get some natural wave into the length just for some bounce, which I struggle to acheive, and combed my cowlick how I *dream* it will lay, but it never does. The lingering scent and gentle wake of the head massage action lulled me to sleep. In the morning, my hair was like PERFECTLY how I'd styled it the night before. My bangs rocked, my cowlick was nearly undetectable, my ends had shape. My hair was glistening and almost WISPY instead of being stuck together and heavy. When I use my fingers to zhuzh it up at the roots, it actually worked, not a usual thing for me! My scalp continued to feel itchy throughout the day, but it was more often a phantom itch, like a habit of reaching up to scratch and then pleasantly realizing it's not actually that itchy. And when I did scratch, my scalp was noticeably less sensitive so it didn't hurt. I really feel like this stuff was made for me. I'm stoked to try more products, but the ONLY thing I'm not stoked on is the price. So I'd give 4.75-4.9 stars if I could. I don't see my bottle of New Wash or Pre Wash lasting very long. But it could just be the price I'm willing to pay.

### ⭐ Ridiculous Price for this Product!!!
*by A***T on April 3, 2019*

Not to brag, but I have AMAZING hair! It’s 100% my best asset (I lucked out with phenomenal hair genes). It’s long, thick, air dries to beachy waves, blow dries straight or holds a kinky curl forever if I tell it to. So this product’s claims had me intrigued. I already only wash my hair every 4 days and don’t mind no suds. But the first time I used this, it took me 19 pumps to evenly coat my hair! At the insanely ridiculous price of $40 for 8 oz (8 oz is nothing), those with long, thick or coarse hair will burn through this product so quickly. Don’t get me wrong, I will drop money on my hair - IF A PRODUCT WORKS - but this product is not worth it! After washing, I let my hair air dry. The look, the feel everything is the same as it is with my normal shampoo and conditioner. So basically I'd rather buy my salon shampoo and conditioner (organic and also SLS free) at $40 for 67.6 oz that lasts months. Of course I will use up this bottle and see if the results change whatsoever but so far I feel I've just been bamboozled really well by New Wash's marketing. I’m really curious to see allll the R&D that went in to formulate this product, especially when the SLS has been omitted (cost savings to the company right there). It's not like they're inventing the wheel with sulfate free shampoo. But they certainly are reaping all the profits as they've cut out regional distributors, bulk sales to salon owners, box retailers and e-tailers. I feel if they truly cared about the environment (like Toms, for example) and wanted to make a difference in the hair industry (e.g. like Aveda), they should get in touch with reality and bring that price point down.

## Frequently Bought Together

- Hairstory New Wash Original, Cleansing Cream for All Hair Types, Shampoo & Conditioner Alternative, Promotes Scalp Health, Nourishes & Protects, 20oz
- Hairstory Pre-Wash, Prebiotic Micellar Scalp Rinse, Refreshing Deep Clean for Hair, Removes Product Buildup, Oil & Dirt, Balances Scalp Microbiome, 4oz
- Hairstory Massaging Scalp Brush, Soothing Scalp Brush, Pair with New Wash Cleansing Cream, Promotes Deep Clean & Scalp Health

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*Product available on Desertcart Thailand*
*Store origin: TH*
*Last updated: 2026-03-02*