Brio 520 Series No Line Bottom-Loading Water-Cooler with Built-in 2 Stage Water-Filter

This Brio model CLNLPOU520SCF2 is perfect for me. I needed to better the provided water source in my Sussex Cty, DE development. Tasted and smelled like chlorine n metal. I wasn’t interested in paying for water 2x. This 2 filter system filters from a 5 gal bottle, I fill with my water tap. The chilled water is delicious and pours more volume than a refrigerator system. I have not turned on the heater since I will in the Fall n Winter months. Very pleased with this model. Running water thru the new filters was simple. Setup was easy too even thought that blue tube purpose was elusive until I saw the parts list. I haven’t tried the cleaning but as recommended on the next 5 gal bottle refill. Difficultly getting the correct model shipped. It required a return and then reordered and talking to a human at customer service, regarding the shipment. Success on 2nd shipment.

I like this product so much that I bought another one for a family member. The water dispensed tastes great hot, cold, or regular. Great for coffee in the morning or iced tea in the afternoon. The only negatives that I’ve been able to find are that the filters could be repositioned so there would be more room for the water jug in its base. You have to make sure that the water jug is inserted fully, so the door will close. Also, it does have a few rattles when the compressor is running for cold water, and when the water pump is refilling the reservoirs. This problem was corrected, simply by flexing some of the metal on the device to eliminate the rattles. Now it is as quiet as can be and works fantastic. Flush the unit thoroughly before first use. I use it every day and have never regretted buying it.

Stopped working after 6 months. It started to overheat, and the cold water is running hot. I tried to use my extended warranty, which said I needed to contact the company first. This company does not make it easy to try to find any contact information for them. The only help I found was essentially I need to mail the entire thing back to the company to be checked out at my cost. I had my previous cooler which was cheaper, for four years with hardly any issues. The only downside is it did not have a self clean and this one has one so I thought it would be a better choice. I was wrong. This is an expensive hunk of junk. I would definitely use another brand.

I am not much of a cold water drinker, that part is good for my spouse but I really liked the HOT water feature.

I waited about a month to review this. This unit replaced a similar one from a different manufacturer that lasted about 5 years. So far, I’m very happy overall. The cold water is cold, the hot is plenty hot enough for coffee, tea, etc. The unit filters out the chemical taste from our city water supply and is comparable to bottled water. The 5gal bottle from the last unit fit fine. This may not be the same for every 5gal jug as the filters take up a lot of space. The room temperature water is a bit cold. This is probably due to a lack of insulation between the two reservoirs. The minor negatives are the filters are a bit difficult to install and require a lot of torque. The LED light isn’t in a great position for filling large water bottles. The drip tray isn’t held in very securely and easily pulls out. I haven’t tried the recommended cleaning method yet but will update if I have any issues.