LONGRUN Waterfall Pool Fountain, Updated 5.9'' Wider Open Lip Stainless Steel Waterfall Spillway, Decorative Water Feature for Swimming Pools, Koi Ponds, Spa & Garden - 23.6''

I have change my rating on this unit to a 5 because of the unsolicited response from LONG-RUN's customer service. They have offered to rectify my acrylic issue with a stainless steal unit even though I didn't request a change. I very appreciative of the offer. The acrylic fountain as designed must be installed on a highly filtered system I did not have a filter system on my fountain and any small debris catches on the water flow supports causing the water to split into several streams. If used on filtered system I'm sure the fountain would work with the same quality as the stainless units. The acrylic unit is very aesthetically pleasing with the light reflecting through the acrylic. Again usage will depend on your filter system. I also want to note that Amazon replaced the LED light as requested. I purchased LONG-RUN because I was disappointed with the plastic units I had used in the past. These units are far superior to those black PVC type of fountains. Overall I'm a pleased customer of LONG-RUN and I'm sure you will be with their excellent product and costumer service. I have purchased three LONGRUN Fountains with some success and failure. So, I’m both satisfied and disappointed. The first unit I purchased was the 12” stainless steel unit. It is shown in Video 2. Works great. I purchased the LED separately and it did not work. I check in before mounting to the waterfall. The company sent a replacement which has operated for over a month. The second waterfall I purchased was a 12” acrylic combination unit with the LED. This unit comes with the top enclosed and supported by small plastic supports creating a tube-like affect. I would not recommend this unit. If the water contains any particles the collect on these supports causing the water flow to separate. The only way it will work is to highly filter the water. I first tried to cut the supports using a saber saw. Some success but still created a water flow problem, I also installed a flow valve to help it properly function. Finally, out of frustration I took a grinder and removed the top acrylic exposing the fountain the same as the stainless units. Works great now as shown in video 3. Just purchase the stainless-steel units. The third water fall units is 24” and works fine as show in video 1 I purchased the LED separately and fail after a few days. Quickly replaced and is now working as expected. The fountains are a nice addition to my landscape, just stay away from the acrylic unit. I’m and old shop teacher so have tools to make anything work….Check other videos in additional posts

This waterfall pool fountain has completely transformed my backyard! It adds a stunning visual element to my pool and creates a soothing, relaxing ambiance with its gentle flow of water. The design is sleek and modern, fitting perfectly with the pool’s aesthetic, and it’s built with high-quality materials that feel durable and well-made. The water flow is just right—creating a peaceful, calming sound without being too loud or overwhelming. It’s the perfect backdrop for evening poolside relaxation, and it even works well for smaller pools. Installation was relatively easy, and the pump is efficient, ensuring the water flows consistently without any issues. What I love most is how this fountain enhances the atmosphere. It’s not just a functional addition to my pool but also an eye-catching centerpiece that elevates the entire outdoor space. Whether I’m hosting a party or just unwinding after a long day, it makes the pool area feel like a luxurious retreat. Overall, this waterfall pool fountain is a fantastic investment for anyone wanting to add beauty, relaxation, and a touch of luxury to their pool. I highly recommend it!

We created a pond in our backyard for some Koi. Figured a couple waterfalls would be a great way in introducing oxygen into the water and if they come with LED lights, even better. Installed them and they worked amazing for a month or so. Then some of the LED’s of one waterfall went out. Then a few more and then the same thing with the other waterfall. The waterfalls themselves work great. A nice even flow of water that looks great. But if you are highly focused on the lights to add to the ambiance of your space, these may not be for you. ***UPDATE*** So Longrun Direct reached out to me to get a better sense of what was wrong with my waterfalls. After explaining to them the light issue they sent me replacement light strips. I didn’t request it, they just wanted to try and fix the issue. I’ll be installing them this weekend. Hopefully the original ones were just faulty, but I’m really happy with how they reached out to correct the issue.

Update: After writing review below, seller contacted me to send a replacement light bar. They asked for my address and phone number , saying they would send replacement. I gave it to them and received a message on September 18 that said “ok”. Today is October 13 and I have not heard from them again and have not received replacement. When I try to send a message they Amazon I get notice that I have already responded so no way to get update. Original review below may be amended soon if I can’t get replacement. We purchased this waterfall in April, 2022. It was one of two 24" waterfalls. The project was quite extensive and was only completed in September 2022. Along the way, the waterfalls were tested, inclucing the light bars. Two days after completion. Three of the red diodes in one of the light bars failed. Since the light bar uses red, green and blue alone or in combination to produce other colors, four other colors are affected. The only colors that can be used now are pure green and pure blue. Violet, yellow, light blue, white all have gaps. I was able to contact the company for a replacement and they said they would send one out. Additonally, there are two connections for the waterfall, one in the back and one on the bottom. We use the one in back to feed the water. The plug for the one in the bottom on one of the waterfalls will not seal. The hole in the plug looks like an allen wrench to tighten, but I have not been able to find an SAE or metric size to fit. Closest so far is a 7 mm, which has to be forced in. The waterfalls perform as expected with a smooth sheet of water dropping into the pool.

The waterfall works well. The lights quit working after the first season and the hose gave out after 3 seasons. I live in the Northeastern United States and have 2 of these as part of a water feature for a custom fire pit patio I built. They are removed every year to be stored in the garage during winter months. I also had to purchase flow regulators for both to keep the water flow from spilling over the sides, but that is due to the lumps that I purchased maybe being rated a little lower than what they are. Overall, these waterfalls get compliments every time someone sees them.

This makes a nice sheet of water but the plastic plugs are terrible. They are prone to stripping and cross threading. The threads easily break. And the rubber gaskets are too small and squish out if too tight. If they would simply supply brass plugs with a good o-ring I'd change the rating. And it doesn't provide enough plugs either. It has 4 inputs and two plugs. I ended up using only one input and it provides good results. But I had to improvise the plug from my own parts. More than 1 input isn't necessary but could be useful to make a larger water wall so it should provide 3 plugs instead of 2.

Installed easily and they provided several parts for options on connecting to water supply.

Metal dents easily, LED light doesn’t work (the app and the controller are connected to the light but the light doesn’t turn on), the intake holes are a bit small for the flow rate needed to make the waterfall look the way it should, the plug for the extra intake hole leaks. Eventually we were able to sort out all of these issues except the LED light. Support/troubleshooting does not have any help for this.

La fuente es de acrílico gris y no de acero inoxidable como dice la descripción.

Bonita cascada para la piscina de mi casa, muy buen atención al cliente por cualquier inconveniente que llegues a tener. 100% recomendado

Las luces led ya no funcionan no con el control que trae y tampoco con la app, y no hay forma de cambiarla, me esperaba una mejor calidad por parte de esta tienda.

Do not buy this product. The stainless steel is very poor quality — it started rusting after only three months of use. I tried contacting the seller several times but never got a reply. Very disappointing.

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