Poly Blackwire 5220 Stereo USB-C Headset + 3.5mm Plug + USB-C/A Adapter

I’ve been using the Poly Blackwire 5220 headset daily for work calls, virtual meetings, and listening to audio while multitasking at home, and overall I’m very impressed with the quality and comfort. I needed a reliable headset that could handle long hours of use without hurting my ears or constantly disconnecting, and this one has done exactly that. The audio quality is clear on both ends during calls. Voices sound crisp without sounding overly sharp, and the microphone does a great job reducing background noise. I have kids at home, so having a mic that doesn’t pick up every little sound in the background has been a huge plus during meetings. Comfort was another major factor for me, and this headset feels lightweight enough to wear for several hours at a time. The ear cushions are soft and don’t create too much pressure, even during longer workdays. I also like that the headband feels adjustable without feeling flimsy. Setup was quick and straightforward. It connected easily to my laptop without needing extra software, and the inline controls are convenient for adjusting volume, muting calls, or answering quickly without interrupting workflow. One thing I appreciate is that the cord feels durable and less prone to tangling compared to cheaper headsets I’ve owned before. The build quality overall feels professional and sturdy without being bulky. The only small downside for me is that the ear cups can feel slightly warm after several continuous hours of wear, but that’s fairly minor considering how comfortable the headset is overall. If you work remotely, attend a lot of virtual meetings, or just need dependable call quality, I think the Poly Blackwire 5220 is definitely worth considering.

The Poly 5220 is all you need in a wired headset, if you’re okay with on-ear pads. Two things to be aware of that I didn’t see mentioned anywhere else. 1. Poly Lens has a web based version that can be accessed from any browser without the need to install any software. This is totally optional but gives you the ability to configure all the settings for the headset. These settings are automatically saved to the headset assuming you use the included USB connection with in-line remote. 2. This headset DOES have sidetone on Windows. To change the sidetone volume you must go to Windows Control Panel then Sound then you can see the dedicated Sidetone settings and volume slider there. For some reason the sidetone setting is not found in the Poly Lens web or client versions. The in-line remote control works well. It lights green when a call is engaged and has a separate red light for when mute is engaged. Button feedback tones can be changed in Poly Lens and save to the headset. The mute and call buttons control Microsoft Teams mute and answer/end directly with no lag. Voice clarity is exceptional both ways and makes meetings easier to follow for me coming from more gaming tuned headsets. The hearing safety features you can enable are quite nice to have as well. The headband is the elastic type and is quite comfortable on my 7 3/4 hat sized head. I’m not a huge fan of on-ear pads myself but these are quite plush and light on the ears. Overall I recommend this headset if you want an affordable professional certified headset for work.

Works as designed. Wish it were a little more comfortable fit.

I’ve been using the Plantronics Poly Blackwire 5220 for a few weeks now, and it’s been a great experience overall. The audio quality is crystal clear for both calls and music, and the noise-canceling mic really helps during meetings, even in noisy environments. One of the standout features is the multiple connectivity options — it supports USB-C, USB-A (with the included adapter), and even has a 3.5mm jack. That makes it extremely flexible for use across laptops, tablets, and phones without needing additional accessories. The headset is lightweight and comfortable for long wear, with soft ear cushions and an adjustable headband. The inline controls are intuitive and handy for quickly muting or adjusting volume during calls. Overall, this is a reliable and professional-grade headset, ideal for remote work, hybrid offices, or even casual use. Highly recommended for those looking for comfort, clarity, and multi-device compatibility.

Gold standard for remote service work. Light and comfortable. Love the remote on the cord for ease of use.

The sound quality of these headphones is super sensitive and does not block out background noise, such as barking. The ONE time my dog barked, that call was pulled for quality review. Unless your house is silent, these are NOT for you! They are comfortable enough to wear for 8 hours a day.

Best headset for remote home business. Noise cancelling awesom.

Stops working on zoom. I test it before joining and everything seems fine. As soon as the meeting starts, people can’t hear me and sometimes I can’t hear other people. I end up unplugging it and using the computer speakers and microphone. It’s barely a month and a half old. Unfortunately I’m past the return period

okay

Very well made despite looking like some of the wire is a bit thin. I've used a lower end model of Plantronics at work, and having spent hundreds on pairs before, I could feel the quality of the build. These ones have a mute and volume control on the wire, making it useful when I am gaming or working. I can wear these for many hours without any discomfort, and would highly recommend these for anyone working on a computer and needing a decent set of headphones. I also use them on the train, since the USB-C connector means I can use them with my Android phone.

És molt còmode. Funciona bé i el micro aïlla dels sons exteriors el suficient com per fer una vídeo conferència mentre hi ha gent parlant al voltant.

The item is per described in good package and delivered promptly.

Excellent product with a wonderful sound quality observed so far. Need to wait for couple of months and see for the durability etc