Longer RAY5 Laser Engraver, 5W Output Power, 0.08 * 0.08 mm High Precision ，15.7 "x15.7" Working Area, Equipped with 3.5 inch color screen,Laser Engraving Machine for Wood/Glass/Acrylic/Leather，

This was a gift from my husband. An upgrade from my creality10W. This is a great machine! Idk why it sounds like whale songs, but it cuts like a hot knife thru butter! It was super easy to put together and once I got everything zeroed in, it works like a dream. Longer also has an extension kit to accommodate larger projects, I got the X-axis extension for under $100. I will be getting the Y-axis extension as soon as I get a bigger work table. Lol. Customer support is quick to address any concerns! I will definitely be staying with Longer for my laser needs!

Well built product, easy to use, easy to assemble. Customer service was great, thanks Asta. After a month, the laser head faulted, but they got me a replacement and I haven't had a problem since. Definitely a great value compared to other 20W lasers.

I have had this and used for some time and it works fine, slow compared to a CO2 as it has less power. Its a diode laser with good construction and design, yes I would recommend.

Had problems with our new laser. There is not clear instructions to get it going. I had to learn most off of YouTube. The timing and consistency was still way off. So I tried to call Amazon and Longer 3d for help Amazon was good Longer 3d was horrible. First they never are able to accept a call then you leave a message they call back and send email about engraving when my problem at that point was cutting shapes for mother day crafts. So I kept trying research online. Finally longer 3d emails me back acts like they will help and kept sending me messages about cleaning the window on laser head. And wanting me to restart a machine that is less than 2 weeks old. Then they want to see my proof I bought machine so I sent it to them but I had already started a return. They send me a email about changing the motherboard that would have to take some time coming from china. I told them I could not wait so they said sent the date I bought it. Like I stole it or trying to scam them so I did that also. Thinking they would at least help me out somehow. And asked if I still had laser. I told them yes then when I sent the proof of purchase again it says return started so they sent back an email that they would help me with a return label. I wanted to get the extra options for my laser from longer 3d. I was going to just get a replacement but I think I will be looking at different companies now that I have had over a week of headaches from LONGER3d. Garbage customer service and communication.

So far so good. I have never engraved before, it was easy to figure out assembly with instructions provided. I'm using the FREE LaserGRBL software and inkscape for the designs. That's a bit of learning curve but with YouTube university it's easy to learn. I've made a few keychains and plan on expanding my abilities slowly. Highly recommend would almost suggest getting the 10w to cut through thicker materials. It does .13" fine with 1 pass but would like to do .25". Had it assembled and engraving the 1st day so that's a plus.

I ordered it do to some crafts and halloween stuffs. Item deliverired quickly. It took me about 20 minutes to assemble. After 20 minutes, bad thing just came. The power cord was losen and cable did not connect to the power cord. Contact to customer service and they said they would send me replace one immediately. But after 2 weeks, there was nothing happen and i had not received. Contacted again and they sent me after 10 days. I would give 5 stars if i could get it sooner. The laser does good job. Touch screen is just ok. Not big screen so don't expect too much. Especially if you want to connect your wifi and type your passwords, not good at all.

I purchased the Longer Ray5 C with air assist and roller and cannot get the roller to function. The instructions (just 5 pages for the roller) and none with the laser. I called customer support, and they are only in China which means they are 12 hours ahead of us. The gentleman that I keep dealing with said they will email me the manuals and set up instructions, but I have not received it after 3 calls. I bought the laser to engrave custom pens, glasses etc. I'm extremely upset as this is impacting my business. The laser has great reviews and is mentioned in good regards, but I'm not seeing how. I gave it 2 stars only because they at least answer the phone but the technical aspect is appalling. Update. Customer service finally cane through and got me the software parameters I needed and got the machine working. 4 stars mostly due to the support. Still they need to clean house on their software publications, that would really be nice to have current, accurate data that could be easier to access. Update, Longer has gone way over the top to make thing right with me. They actually offered a full refund!!! I did not accept the offer but instead asked them to to send me the XY extension kit. The product works well and After the initial problem they have bent over backwards to make things right.

Great product

EXCELENTE EQUIPO, SE ACORTO EL TIEMPO DE ENTREGA, LLEGO MUCHO ANTES LO CUAL ESTUVO INCREIBLE

Je suis complètement débutant, la mise en oeuvre demande un peu de patience afin de pouvoir gérer correctement les paramètres (c'est pas une imprimante papier !). Comme dit Étienne le Bolideur "c'est à ne pas mettre entre toutes les mains". J'ai dû faire une vingtaine d'essais avant d'arriver à un bon résultat. J'ai pu graver sur du Pin, du hêtre et du contreplaqué. Concernant le centrage, j'ai mis en place une équerre acheté chez Action (voir photo), qui tombe pile sur le point zéro de la tête de gravage. Point positif : la sécurité en cas de brûlures du bois, un bouton d'arrêt d'urgence, un écran tactile + carte mémoire qui permet de faire exécuter la gravure sans se raccorder à un PC. Point d'attention : Bien être sûr des réglages avant de lancer la gravure. Point négatif : la connexion wifi n'a jamais fonctionné. Concernant le contenu, on peut retrouver la machine, un guide de montage (monté en 40 minutes), des lunettes de protection, deux plaquettes test en pin, une carte mémoire et une clé USB avec deux logiciels de gravure.

Leider nur mit 5watt aber sonst sehr gut

Ich bin fasziniert. Das Wichtigste zuerst! Nicht in einem Raum mit einem Rauchmelder anfangen. Dann zum Produkt. Installation sehr einfach. die Schrauben sind schon nummeriert. Einfach der Dummy-Anleitung folgen und in ein paar Minuten ist es fertig. Die SD-Karten beinhalten die Bedienungsanleitung und Software zum Laser. Sorgfältig lesen und das Programm starten. Dann den Laser mit der Connect-Taste über einen beliebigen COM-Anschluss verbinden und ein Bild auswählen und schon kann es losgehen. Brille aufsetzen In ein paar Sekunden ist mein Beispielbuchstabe F fertig. Das ist das tollste Geschenk für mich. Was mir noch fehlt, ist eine Tabelle mit den Abmessungen.

Habe gerade mit dem gravieren angefangen und habe mich für ein billiges Modell entscheiden. Anfangs war ich ein bisschen enttäuscht da ich keine runden kreise anfertigen hab können jedoch nach einigen Einstellungen und probieren funktioniert das nun ganz gut. Wenn man Sachen ausschneiden will sollte man sich auf jeden Fall einen stärkeren Laser als 5w holen funktioniert so auch aber man braucht 3-4 Durchgänge. Im großen und ganzen ist es jedoch eine tolle Maschine für Einsteiger wie mich. Kann man auf jeden Fall machen für den preis.