REOLINK 4K 4G Cellular Security Camera Wireless Outdoor, No WiFi 360 PT with 360 Auto Tracking, Smart AI Detection, Color Night Vision, max. 512G Local Storage, SIM Card Included, Go PT Ultra-Grey+SP2

This camera took some technical know-how to install and get to work. Took serveral trips to AT&T to get connected to network and then realized that the issue was that when I turned it off to go home, it lost signal and would not reconnect. So I went down the road about a mile and sat under the tower until it connected. Then drove home with it connected and it works greate. SERIOUS issue with battery life. We reduced the alerts to vehicles only, and ensured the solar panel was pointing directly at the sun. It lasts 15-20 days depending on the number of alerts. We then have to take it down and charge it with a USB cable in the house. Since my mother is 87, I have to go take it down and I live in another state and am an amputee. Not ideal.

It was OK to set up. Not easy but not the worst. Bought a sim card and data plan as needed to run this. Worked great for several weeks. Then the solar panel just stopped working so now I have to climb a ladder to take this down and charge the camera every few days. Battery lasts about 3 days. Also, it seems to randomly choose what to record. When it does record you have to be super close to it. At times, I've stood in front of the camera and it didn't recognize me there. I thought it was amazing for the first month. Now I am regretting throwing away $200 plus the cost of my data plans. Huge waste of money. I'm so glad that I didn't purchase a second one like I almost did. ********* Update: They contacted me with my review asking if I wanted a full refund. They did not list any strings attached but when I accepted they wanted me to provide info from the unit and pics to troubleshoot. I said no (I don't have time to be climbing up and down a ladder messing with the camera). Now they want me to pay shipping and return it somewhere that appears outside of Amazon before they provide this supposed refund. And who knows if I'll even get it after that. If they could get the camera to work properly it would be great but that is not what they originally contacted me about and offered. I don't have time to be going back and forth with them all day. The product shouldn't have stopped working properly so soon after buying. Now I'm skeptical on the company as a whole after they offered one thing, then changed it, then added limitations to the first offer.

What a great solution. I needed eyes on the construction process f my house in a rural area where I didn’t have power or internet access yet. This camera meet the need and works great. Setup was easy, and is a great value at the price. With the solar option, I don’t have to worry about replacing batteries which is great and provides great battery life.

UPDATE 2: Reolink has completely refunded my purchase even though the return time frame has passed. I updated my review from 3 to 5 stars because they really did go above and beyond my expectations. Sandy is exceptional in customer service. I wish the cameras would’ve worked out for us. UPDATE: Reolink gave me a $30 credit for my troubles… AFTER sending me an email that they would refund my money if I sent the cameras back. I agreed to the $30, since we already gave the cameras installed on our house. I really wish I would have agreed to sending them back and getting my money back. I feel like I blew $400 for something that isn’t working out the way I was led to believe (Thanks Doc…) FYI Verizon and AT&T do not sell SIM cards for this brand of camera. I bought 2 SIM cards from T-MOBILE and not having any luck with that either. Colossal waste of money. Hoping the offer of getting a full refund for returning them still stands. Camera has great video and picture quality. There is about a 10 second delay from activity in your yard versus receiving the notification on your app/phone. Customer service was good-ish. The front line reps can’t help with issues, they just direct you to warranty. Customer service once you got out of the front line, was excellent and got my problem resolved. “Sandy” was excellent. You can use the SIM card they provide, however, if you have multiple cameras, be advised that EACH camera must have their own data plan. You cannot add multiple cards to their data plan.

I purchased this to monitor a new house build and it does a great job in picking up movement facing the house with the sun to its back. We had a theft, but I could not see the truck license plate it was blurry. The faces are slightly blurry also. Not sure why as if you take a picture things are much better quality. I moved the camera to mount on the house to get a better shot of license plates when they pull in. The camera still sucks at plates with focus. The camera get sun in the morning and keep's tripping off false alarms now that it's in a new location. Seem like they need better software or at least step up the camera quality as without a face or plate the cops do not give two chits about the crime.

This is my second Reolink 4G Camera. I had no problems at all and was very happy with my first camera. I would give the camera itself 5 stars if it wasn't for the large issue that the camera constantly looses connection and becomes unreliable when placed in the proximity of another 4G camera. I spent days going back and forth with tech support trying to figure out why my cameras were both losing connection. I even asked if it could be the fact that another 4G camera was nearby. I was told no that couldn't be it, and told to continue trouble shooting by restarting, removing memory card, sim car, charging, anything they could think to tell me to do. I have the cameras for a reason and not being able to rely on them was a deal breaker for me. I finally tried moving the second camera to the other side of the property (where I have no need for a camera, but did it for a test). I did this several months ago and neither camera has had a connection issue since then. For anyone considering buying two of these, my original placement had them about 50 feet apart and that was where I was having all of the trouble. I'd say they are about 200 feet apart now and that seems to allow them to function properly. But a lot of people need their cameras closer together than that. I have yet to find a solution for the second camera that I need. Perhaps another brand will not cause connection issues. But then how annoying to have to use two separate apps. There has to be a fix for this. Hopefully Reolink will get it together. I am most frustrated with Reolink and their tech support for not being able to pass this information on to consumers. It should be listed in the product description and tech support should absolutely be aware of it!

Completely unusable in Nigeria. It can't detect Reolink sim card, MTN sim card, Glo sim card, Airtel sim card. Just waisted my hard earned money. Reolink should not sell something which they are 100% aware that it is not usable to people. Every hardware should be tested rigorously before shipping to consumers. This is a garbage that has consumed my money for no value. It is painful. Amazon should remove this product from store to save consumers' money.

Working remote so I can keep an eye on our remote property in Arkansas. Also using it to do a time lapse video of our construction.

This camara is exelent. 4k work real good, the only issue is have was that company sale very expensive rhe package of sink card. I did get my local company plan. Unlimited data for 35 canadian dollars. The rest is good.

Purchased this camera expecting reliable security coverage but it stopped working and became completely unusable! For the price, I expected far better quality and support. Amazon refused to help and there is no readily available phone number for product support, leaving me with an expensive product that no longer works and no practical way to get assistance. Very disappointing experience: Save yourself the frustration and look elsewhere!!

The after-sales service is very good, I congratulate you. They solved an inconvenience with my camera. Highly recommended.

Fonctionne super bien