---
product_id: 6585073
title: "Transforming Health Care"
price: "฿2811"
currency: THB
in_stock: true
reviews_count: 9
url: https://www.desertcart.co.th/products/6585073-transforming-health-care
store_origin: TH
region: Thailand
---

# Transforming Health Care

**Price:** ฿2811
**Availability:** ✅ In Stock

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- **What is this?** Transforming Health Care
- **How much does it cost?** ฿2811 with free shipping
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## Description

desertcart.com: Transforming Health Care: 9781563273759: Charles Kenney, Donald M. Berwick: Books

Review: Transforming Health Care - "If it was easy, anybody could do it..." The story of the "pursuit of the perfect patient experience" by the people of VMMC is truly an inspiration that calls each of us again to the pursuit of excellence in our leadership and service in health care. This well-written story provides us information for our heads and inspiration for our hearts. It shows us with a substantial real-world example that we can do profoundly better when we wholeheartedly pursue excellence in patient-focused care in a committed, collaborative and creative manner. The ongoing story of the pursuit of extraordinary service to people by the people of VMMC is compelling evidence that although it is not easy, it is the right thing to do, and we can do it, too. "It is the stories we tell others and the stories we tell ourselves that determine the quality of our lives." This is a story worth reading, worth telling, and worth living.
Review: Pioneering example that we all can learn from - "Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience" is an important read on the path to healthcare sustainability, increasing quality while decreasing cost, and understanding hospitals today. VMMC pioneered using LEAN (Toyota's system) in the healthcare space and remains an outstanding case study of how to do it. Transforming Health Care is an inside look into VMMC. Easy to read this fairly short book offers great insight, examples, and solutions for many of the vexing problems of changing from a fragmented highly error prone system to a "self-learning" organization. The more you know about LEAN principles the more you will get out of this book, however knowing LEAN isn't a prerequisite. Transforming Health Care is a road-map, a primer, a great case study on how to bring LEAN into your hospital or medical practice.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #345,960 in Books ( See Top 100 in Books ) #47 in Quality Control (Books) #136 in Hospital Administration (Books) #381 in Health Care Delivery (Books) |
| Customer Reviews | 4.6 4.6 out of 5 stars (136) |
| Dimensions  | 6.24 x 0.75 x 9.24 inches |
| Edition  | First Edition |
| ISBN-10  | 1563273756 |
| ISBN-13  | 978-1563273759 |
| Item Weight  | 1 pounds |
| Language  | English |
| Print length  | 223 pages |
| Publication date  | November 11, 2010 |
| Publisher  | CRC Press |

## Images

![Transforming Health Care - Image 1](https://m.media-amazon.com/images/I/71Mp0zmAvoL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Transforming Health Care
*by D***O on April 23, 2011*

"If it was easy, anybody could do it..." The story of the "pursuit of the perfect patient experience" by the people of VMMC is truly an inspiration that calls each of us again to the pursuit of excellence in our leadership and service in health care. This well-written story provides us information for our heads and inspiration for our hearts. It shows us with a substantial real-world example that we can do profoundly better when we wholeheartedly pursue excellence in patient-focused care in a committed, collaborative and creative manner. The ongoing story of the pursuit of extraordinary service to people by the people of VMMC is compelling evidence that although it is not easy, it is the right thing to do, and we can do it, too. "It is the stories we tell others and the stories we tell ourselves that determine the quality of our lives." This is a story worth reading, worth telling, and worth living.

### ⭐⭐⭐⭐⭐ Pioneering example that we all can learn from
*by A***R on June 29, 2013*

"Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience" is an important read on the path to healthcare sustainability, increasing quality while decreasing cost, and understanding hospitals today. VMMC pioneered using LEAN (Toyota's system) in the healthcare space and remains an outstanding case study of how to do it. Transforming Health Care is an inside look into VMMC. Easy to read this fairly short book offers great insight, examples, and solutions for many of the vexing problems of changing from a fragmented highly error prone system to a "self-learning" organization. The more you know about LEAN principles the more you will get out of this book, however knowing LEAN isn't a prerequisite. Transforming Health Care is a road-map, a primer, a great case study on how to bring LEAN into your hospital or medical practice.

### ⭐⭐⭐⭐ nice case study
*by L***N on June 8, 2014*

A good chronicling of Virginia Mason's journey to lean. It illustrates the long and involved history of initial inspiration, learning and the trials and tribulations of converting processes and organizational culture. For those thinking this is an easy course to take, or that it is simply the latest in corporate fads, the case of Virginia Mason will show them otherwise. The shortcomings of the book, to me anyway, is that it is mostly about the challenge and achievements of organizational change. It was fairly light on what aspects of lean/six sigma worked. I would have liked to read more about specific tools (e.g., VSM, 5 S, heijunka, kanban) and their use. Where were they successful, where did it take several tries, how can we readers learn from your experience. These are mentioned here and there, but insufficiently to help the rest of us in our own journeys. It is a useful tool for upper management. They may not be interested in the getting into the weeds. but they are interested in the time and devotion it took to change the organization.

## Frequently Bought Together

- Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
- Routledge Toyota Production System: Beyond Large-Scale Production

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*Product available on Desertcart Thailand*
*Store origin: TH*
*Last updated: 2026-03-01*