EastWest Quantum Leap Spaces Convolution Reverb Virtual Effect Plug In

This is a great product in itself. I have never heard more realistic reverb in my life. However, never order any East West/Quantum Leap products direct from them. Their website and ordering process is horrible!!! After ordering the main package from Amazon I ordered some packs from East West on their website SoundsOnline.com and got screwed. After a month and a half, a support ticket that was ignored and then closed, a phone call after digging through their forum to find a phone number, and a direct email they have yet to actually charge my account. I have never had it so hard to get someone to take my money. Apparently their billing is manual. They don't take advantage of proper automated billing like any other REPUTABLE online company, they don't provide an easily found phone number, they ignore their problem tickets, and their website in general is very poor once you get past their general information. I have never dealt with a worse company, which is a real shame given the quality of their product.I highly recommend their product, but ORDER FROM AMAZON!!

I have to say this is the best plug-in reverb I've used so far. I have purchased after expiring demo was used up. I would give this 4.5 out of 5 stars. I would like to see more presets. I mean what's provided is fine but due to the lack of controls I think they should provide more reverb presets. Saying that, I use this thing every track.