Why can’t the camera connect to Wi-Fi or the app, or why is it unstable?

Keep the camera within 7m of your router, ensure your phone and camera are on the same Wi-Fi, and disable AP isolation on your router. If issues persist, remove the G5 Pro from the Home app, delete and reinstall Aqara Home, and restart your phone.

Why is there a delay in recording after motion is detected?

In the app, adjust “Detection Sensitivity” and “Detection Frequency” to higher levels for faster recording and fewer missed events.

Does the camera have IR lights? Does it support night vision?

G5 Pro uses advanced “True Color Night Vision” instead of IR lights, giving color images even at 0.01 Lux. In total darkness, you can turn on the built-in spotlight. So the camera is not equipped with infrared light.

How can I confirm if my desired installation spot is suitable?

Make sure the area has a strong Wi-Fi signal (within 7m of the router with no obstructions). We include a 2m USB-C to USB-C cable; you can use up to a 5m cable. Ensure a power outlet is available within that range.

Does the package include a power adapter?

No, a power adapter is not included.

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4MP Camera Hub G5 Pro WiFi, True Color Night Vision Security Camera Outdoor, 2.4/5Ghz WiFi, HomeKit Secure Video, Thread Border Router, Local Detection, Thread/Zigbee, Supports Alexa,Google Home

Product ID: 701006043

Details

Brand
Aqara
Connectivity Technology
Wired
Model Name
CH-C07E
Recommended Uses For Product
Indoor Outdoor

🌙True Color Night Vision

📶Dual-Band 2.4/5GHz Wi-Fi

📸4MP HD clarity

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Description

🔒 Elevate your home security with smart clarity and seamless connectivity!

AI POWERED LOCAL DETECTION - Advanced Neural Processing Unit detects faces, vehicles, sounds, and unusual activity locally—privacy-first and reliable even offline.
CRYSTAL CLEAR 4 MP RESOLUTION - Capture every detail with stunning 4MP clarity and a wide 133° field of view—never miss a moment.
SMART HOME HUB MATTER BRIDGE - Seamlessly connect up to 80 Zigbee and Thread devices, integrating your smart home ecosystem with Apple HomeKit, Alexa, and Google Home.
SECURE FLEXIBLE STORAGE OPTIONS - Enjoy encrypted 8GB local storage, cloud backup, and RTSP support with end-to-end encryption—your data, your control.
TRUE COLOR NIGHT VISION DIMMABLE SPOTLIGHT - See vivid, true-to-life colors even in low light, enhanced by a smart 3000K dimmable spotlight that deters intruders.

The Aqara 4MP Camera Hub G5 Pro is a cutting-edge outdoor security camera featuring 4MP HD resolution, true color night vision with a dimmable spotlight, and a wide 133° viewing angle. It integrates dual-band Wi-Fi (2.4/5GHz) and acts as a smart home hub supporting Zigbee and Thread protocols, enabling connection of up to 80 devices. Equipped with a powerful Neural Processing Unit, it offers local AI detection for faces, vehicles, sounds, and abnormal events, ensuring privacy and reliability even offline. Compatible with Apple HomeKit Secure Video, Alexa, and Google Home, it provides encrypted local and cloud storage options for maximum data security.

Specifications

ASIN	B0DPX6H1FY
Alert Type	Customizable sound and dimmable spotlight
Antenna Location	Indoor Security, Outdoor Security
Are Batteries Required	No
Best Sellers Rank	#166 in Bullet Surveillance Cameras #248 in Dome Surveillance Cameras
Brand	Aqara
Built-In Media	Charging Cable, Instruction Manual, Mounting Screw
Color	White - Wi-Fi Version (No PoE Support)
Compatible Devices	Smartphone
Connectivity Protocol	Bluetooth, Wi-Fi, Zigbee&Thread
Connectivity Technology	Wired
Control Method	App, Voice
Controller Type	Amazon Alexa, Apple HomeKit, Google Assistant
Customer Reviews	4.4 out of 5 stars 511 Reviews
Effective Still Resolution	4 MP
Effective Video Resolution	2.6
Flash Memory Installed Size	8 GB
Form Factor	Box
Indoor Outdoor Usage	Indoor, Outdoor
Indoor/Outdoor Usage	Indoor, Outdoor
Installation Type	Screw In
Item Dimensions	3.98 x 2.87 x 3.86 inches
Item Weight	0.5 Kilograms
Light Source	LED
Manufacturer	Lumi United Technology Co., Ltd
Model Name	CH-C07E
Model Number	CH-C07E
Mount Type	Wall Mount/Ceiling Mount
Night Vision	Night Color
Number of Items	1
Other Special Features of the Product	End-to-End Encryption, High-End Image Quality, HomeKit Secure Video, True Color Night Vision, Zigbee Hub and Matter Bridge
Photo Sensor Resolution	4 MP
Power Source	Corded Electric
Recommended Uses For Product	Indoor Security, Outdoor Security
Room Type	Hallway
Shape	Rectangular
Special Feature	End-to-End Encryption, High-End Image Quality, HomeKit Secure Video, True Color Night Vision, Zigbee Hub and Matter Bridge Special Feature End-to-End Encryption, High-End Image Quality, HomeKit Secure Video, True Color Night Vision, Zigbee Hub and Matter Bridge See more
Specific Uses For Product	Surveillance
UPC	192784002407
Unit Count	1.0 Count
Video Capture Format	MP4
Video Capture Resolution	1520p
Video Encoding	H.264
Viewing Angle	133 Degrees
Voltage	5 Volts
Water Resistance Level	Waterproof
Waterproof Rating	IP65
Wireless Technology	Wi-Fi

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Buy anything from 5,000+ international stores. One checkout price. No surprise fees. Join 2M+ shoppers on Desertcart.

฿21678

Duties & taxes included

In stock

Sold byAmazon ThailandDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Thailand.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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