Polycab Wizzy Neo 1200mm 5-Star BLDC, Remote Ceiling fan for home| Free Installation | 55% Energy Saving, 100% Copper, High Air Delivery, 6 Speed Setting, Reversible & Timer【Brown Copper】

Nice one

I purchased 2 Polycab ceiling fans on 2nd May 2025 from Amazon, expecting decent product quality and reliable after-sales support, but unfortunately, it has been a very frustrating experience. Within just one month, one of the fans stopped working. I initially raised a complaint via email, but received no response at all. I then called customer service and finally got a service engineer visit. He diagnosed it as a motor issue and assured us someone would come the next day to repair it. Shockingly, the same evening I received a message that the service request was closed, citing the product as 'out of warranty' – for a fan that was purchased just a month ago and clearly comes with a 3+1 year warranty. The issue was never resolved, and they closed the complaint without any follow-up. I raised another service request on 10th June 2025, and to date, no engineer has visited, nor have I received any update. Every time I call, I’m told the issue will be resolved within 48 hours, which is clearly not true. This has been a terrible customer service experience, and I’m extremely disappointed in both Polycab for their complete lack of support and Amazon for allowing such unreliable brands on their platform. Customers deserve better. I strongly advise others to think twice before purchasing Polycab products, especially from sellers who can’t ensure basic post-sales service.

Premium grey chrome finish looks elegant. Strong airflow even at low speed. BLDC motor saves electricity. Totally satisfied.

Very quiet operation with excellent air delivery. Saves a lot on electricity bills. Remote control works smoothly. Great quality from Polycab.

The Polycab fan is okay overall. The speed is decent—not too fast but enough for small to medium rooms. However, the fan seems slightly unbalanced, which causes a mild wobble during operation. The air throw isn't great if you're trying to cool a bigger space, so it may not be the best choice for larger rooms. On the positive side, the remote works well and is quite handy for controlling the fan from a distance. If you're looking for a basic fan for a small room, it does the job, but don’t expect high performance. It does look fancy not doubt because of its slim body Go for Atomberg Enzel which is available for a similar price.