Question 1

Can the bottom stand be removed to accommodate a slim and tall 14 oz coffee travel mug?

Accepted Answer

Thank you for your question. The K-Slim coffee maker can accommodate a travel mug up to 7 inches tall with the drip tray removed. Hope this helps!

Question 2

is anyone else having an issue with the power button?  I've tried all the "reset" things from the website.  Nothing works.  I bought this 6/20/20.

Accepted Answer

I'm having the same issues with mine and purchased 6/21/21. I reached out to their customer service, and I'm hopeful that they'll send me a new one since we are still covered under the year manufacturer's warranty. Best of luck!

Question 3

I want to buy the slim size Keurig, but after reading the reviews, it looks it is worthless. Have you all improved it?

Accepted Answer

I bought mine in mid-December 2021, when my old Keurig suddenly passed after 6 years of wonderful service. Had to buy one of these in a hurry from my local W store. At the week before Christmas, they had limited selection, and this seemed to be the best fit available. I'd had the other one so knew how to care for a Keurig and used my water filter device and filter changes regularly, decaled it 2 months later, used cleaning pods, etc. Within 4 months it was brewing only "partial" cups. More descaling, more cleaning pods, etc. Thought I had it going, but 2 months later, it would barely produce 1-2 ounces. And the pods were melting on the holder. IMPORTANT: I am now waiting for them to send me a replacement under warranty, and they have promised to extend my warranty an additional year and that this defect will not happen again in the new one. I think the problem is somewhere in the engineering for the multi-stream technology or else a water conduit or both. So am cautiously optimistic that the new one will arrive and give me more than 4 months of satisfactory operation. Kudos for Keurig Customer Service. I will update this answer as appropriate. I do wish I'd had the time in December to replace via Amazon, as I know the quality of equipment from Amazon is generally better, even from the same company. I also now own a backup small drip brewer, so if necessary, next time can wait for an order to arrive from Amazon. LOL. 
Aesthetics of the K-Slim are excellent, and the original few months of coffee tasted fine.

Question 4

I purchased a slim, it worked for less the two months I notified seller on Amazon who will only send me form emails. No help,why will no one contact m

Accepted Answer

Mine worked for a year, and I just purchased a new one. I do not know why there was no help for you. Good product but does not last long. You should return to Amazon as defective and get a new one, that is what I would do.

ASIN	B09RQ38MYK
Brand	Keurig
Brand Name	Keurig
Capacity	2.9 Pounds
Coffee Maker Type	Espresso Machine
Color	scarlet red
Customer Reviews	4.2 out of 5 stars 1,969 Your Review
Filter Type	Reusable
Global Trade Identification Number	10611247396282
Human Interface Input	Buttons
Included Components	Keurig® K- Slim® Single Serve Coffee Removable 40 oz reservoir
Is the item dishwasher safe?	No
Item Type Name	Coffee Maker
Item Weight	2.82 kg
Manufacturer	Keurig
Material	Stainless Steel
Model Name	K-Slim Coffee Maker
Model Number	5000367895
Number of Items	1
Operation Mode	Fully Automatic
Other Special Features of the Product	Programmable
Part Number	5000367895
Recommended Uses For Product	For daily use, travel and office
Special Feature	Programmable
Specific Uses For Product	Coffee Maker
Style	Charcoal
UPC	611247396285
Unit Count	1 Count
Voltage	120 Volts
Wattage	476 W

Keurig K-Slim Single Serve K-Cup Pod Coffee Brewer Multi-Stream Technology Scarlet Red

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