Very comfortable but why is it refusing to stay elevated? Every day is seems to be getting lower and will not respond to trying to raise the height?

I came to search the comments for this topic because I am experiencing the same issue, was curious if anyone else mentioned it and I see I'm not alone. The chair is NOT staying elevated. It gradually sinks throughout the day. This JUST started happening and I've only been using the chair for less than 3 months. It will elevate, but it just keeps gradually sinking until it's at its lowest height. I've so very disappointed. I will contact the seller to see if I have any options with this purchase. :-(

Are the wheels removable?

yes ...the wheels are removable. When the chair arrives you have to assemble it. Its easy. The wheels are something that you just press in. If you pull on them hard enough, they will come back out. I just did it to mine to make sure. Actually I already know this....I've been a furniture mover for 38 years. I deal with this kind of thing all the time. I have no idea why you would want to take them out, but the chair would sit flat...you could still swivel but you couldn't roll. That's half the fun.

Left off a part when putting it together and can figure out how to take it back apart?

Just take the bolts out and put the piece in it's not hard to do

If the chair is defective what is the procedure to return it?

The full procedure is spelled out in the listing, you just have to read it.

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Furmax Office Executive Chair High Back Adjustable Administrative Home Desk Chair Rotating Computer PU Leather Chair Lumbar Support (Black)

Furmax Office Executive Chair High Back Adjustable Administrative Home Desk Chair Rotating Computer PU Leather Chair Lumbar Support (Black)

Product ID: 766885003

Details

Brand
Furmax
Color
Black
Material
Faux Leather
Product Dimensions
69D x 62W x cm
Size
19.8D x 21.8W

🪑Ergonomic high-back design

⚙️360° smooth rotation & pneumatic height control

🛡️Supports up to 300 lbs with sturdy 5-star base

Description

🖤 Elevate your workspace with executive comfort and style — because your hustle deserves the best.

SEAMLESS 360 MOBILITY - Effortless swivel and smooth rolling casters keep you agile and in control.
ROBUST STABILITY SAFETY - Heavy-duty 5-star base engineered to support up to 300 lbs confidently.
DURABLE PREMIUM PU LEATHER - Waterproof, wear-resistant upholstery that stays sleek and fade-free over time.
CUSTOMIZABLE HEIGHT ADJUSTMENT - Pneumatic lift lets you find your perfect seating position with ease.
ERGONOMIC COMFORT FOR LONG HOURS - High-back cushioned support reduces fatigue during marathon work sessions.

The Furmax Office Executive Chair combines ergonomic high-back design with thick cushioning and premium PU leather for superior comfort and durability. Featuring 360-degree rotation, pneumatic height adjustment, and a heavy-duty 5-star base supporting up to 300 lbs, it’s engineered for professionals who demand both style and functionality in their workspace.

Specifications

ASIN	B07T291QPJ
Batteries Required	No
Brand Name	Furmax
Color	Black
Date First Available	June 28, 2019
Item Weight	16.78 kg
Manufacturer	Furmax
Material	Faux Leather
Material Care Instructions	Wipe Clean
Model Number	FDMP0
Package Dimensions	68 x 62 x 32 cm
Package Weight	37 Pounds
Size	19.8D x 21.8W x 42H Inch
Special Features	Adjustable

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