SmartWash+ Automatic Carpet Cleaner Machine for Carpet and Upholstery, Deep Cleaning Carpet Shampooer Machine, Pair with a Hoover Carpet Cleaner Solution for a Bright, Refreshed Home

I am happy with the performance of this carpet cleaner machine. I like the fact the waste water tank top opens fully making it easy to clean. I like that you can easily remove the brushes and cover for the brushes for easy cleaning. I love that there is a separate soap dispenser rather than having to add soap to the water tank. This makes it easier to rinse the soap out of the carpet by simply removing the soap dispenser, no need to empty a water/soap mix tank and refill with plain water. There is a small learning curve with managing how much water/soap is put down on the carpet, the slower you move the machine forward the more water/soap is put into the carpet. I tested first on a couple long carpet runners to figure out the right speed. With the right speed laying down the water/soap, sucking it up, rinsing with clean water then drying didn't take long at all and the carpet cleaned up well (we have two dogs). I am happy with the suction power. I would recommend this machine to others. The clean water tank had a small crack in the top of it right out of the box, but customer service was great and I had no problem getting a replacement, which I received in a short amount of time. Kudos to Hoover customer service.

I’ve been cleaning my own carpets forever! Previously, a professional carpet steam cleaner in my wasted youth, I know what companies put into carpets to make them “appear” clean. Anyway, this model has many improvements, but I was leery about the automatic water/wash feature. It works extremely well! I do like the “dry only” option to ensure the carpet is not getting too much water. The filling with fresh water and the emptying out the dirty water is so much easier now. Both fresh and dirty tank capacities have increased, so not as many stops between cleaning. I disliked the old model’s dirty tank and how you could never get it fully rinsed. This machine seems a bit lighter and finishing the job seems a lot quicker. I have not used the handtool yet, can’t comment, but it is pretty much similar to the old handtool that broke on my other machine which did an awesome job on stairs and upholstery. Pro-tip: go easy on using the included cleaning solution - it leaves a residue in your carpet that collects dirt over time. I’ll use a 409 spray bottle to spot clean the hard-to-clean areas. My 5 year old beige outdoor cushions always look new! Thank you, Hoover engineers! You did good…

I bought this as a last resort after my little green machine died, and I inherited a very elderly dog who is prone to accidents*. I truly did not think that this would be the answer to all of my problems, however, I figured it would be worth a shot and cheaper than hiring or renting a carpet cleaner every month. When I took it out of the box, it was exceptionally easy to put together. It was lightweight, but I was skeptical as to how heavy it would be when filled with fluid and water. Assembly was easy, but we all know how these carpet cleaning gadgets can be when it comes to emptying and cleaning out the actual machine after using it. Imagine my absolute amazement when I finally decided to tackle the upstairs hallway stains and was more than pleasantly surprised that the machine works beautifully. Not only is it lightweight and easy to maneuver, there is also a clear indicator on the bottom when it is washing and drying, and you can easily set it to dry only mode when you want to get up the excess moisture without having to put more cleaning solution on the carpet. I went over problem spots multiple times, and I was not under any impression that it would get rid of every old stain immediately even with multiple passes. However, I was shocked at how well a job it did considering. One session in half of the bedroom and the hallway (going over multiple problems spots multiple times) just about drained both the water tank and the cleaning solution tank, but honestly, with the amount of carpet I have in my house vs. the cost of renting a carpet cleaner for the weekend, this thing has already paid for itself in my mind. After I cleaned, here comes the bad part: disassembling and making sure that the machine Itself is not disgusting when I’m done. The dirty water tank snapped off super easily, and I was able to empty it in the bathtub with no fuss and no dirty hands. Because I have pets, the area around the scrub brushes was a bit caked with residual wet hair (not embedded in the brushes, mind you, which I was shocked about) but I was easily able to snap the plastic piece off to also clean it in the tub. I no longer go upstairs and feel like I am walking on a giant expensive used pee pad. This even feels like it will be good for small jobs because it is so crazy easy to fill and clean. Maybe even easier than my little green machine. Time will tell if this will continue working as it has from this first time, but for now I am sold. 10/10. *The pup is well, just very old. She has regular vet visits and is on medication, she’s just very blind, deaf, and gets confused as to where she is sometimes. We’ve tried LOTS of things to try to get her not to do this. It’s not her fault, and if I had to live in a giant expensive pee pad to make her last days amazing I totally would! But now I’m glad I don’t have to! :)

First off, I used to have the power scrub Hoover with the spin brushes so most of my review will be comparing this one to that one. I think Hoover is a great brand with an excellent warranty and good customer service. If I could give this machine a 4.5 I would (because nothing is perfect right). Off the bat I noticed this one was smaller, however it is just shorter and ground coverage is maybe slightly wider than my old one. I love the brushes, I feel like it gets a better clean. It is super lightweight but that doesn’t take away from the suction, which i must add is quite strong. I love that this one has a plastic filter instead of those foam crappy ones. I will say it seems to use an insane amount of soap and water which is good for a deep clean, but if you’re wanting to do a light clean maybe just spray the area with a pump sprayer first and save your soap. The tanks seem to be smaller but I don’t really mind making the extra trips. I like that the soap is separate from the water tank, it seemed like the soap would leak into the water tank on my old one which was a pain. On that note I was worried about not having a rinse option on this one but you simply pop the soap tank off and rinse away. I also love not having to use a trigger, with this feature and the amount of water it uses it actually seemed to have saved a lot of time & aches while getting a better clean. I used the Hoover pet carpet cleaner which I usually wouldn’t do and I’m pleasantly surprised at how well it works & leaves a nice clean scent. Dry time is pretty fast as long as you take your time and use the dry only option. Overall I’m very happy with this product and look forward to taking advantage of it’s easy use. Thanks Hoover you did it again!

Ask even people in Boulder City, they will tell you that this Hoover really is a dam good machine! It really sucks! The only thing in life that should! No, seriously, this is a great household carpet cleaner, especially for those of us who have kids, pets, or have accidents. Don’t be a dairy farmer and cry over spilt milk – just suck it up! - but use this Hoover SmartWash Vacuum carpet cleaner wisely. I got the best results by first using an ordinary vacuum cleaner – a Hoover or “any other dam machine” with a rotating carpet brush or so to pick up leaves, twigs, mud, and/or any other form of loose dirt. Then run this carpet cleaner with the correct dosage of carpet cleaning solution in the water supply tank and do that for a few 5 passes or so. Proceed to press the dry run button – press long and firmly – the button is on the left side of the cleaner at the top, and it turns green when you run the cleaner on the dry setting with the dry run dirty water vacuum return pickup button activated - which you will know is on when a green light shines in the on/of-button. When shing green - only the dry vacuum function is working, sucking back up any remaining water in your carpet, with both your forward and backward movements of the carpet cleaner. This vacuum cleaner picks up water from your carpet in the full width of the clear (double-sided clear plastic and removable) front cover. You can observe the recycled water as it mixes with air, showing in the front cover as a whitish, slightly tiny bubbles fluid racing through the removable front cover, moving up from the carpet & floor and being focused in the center of the cover. You can observe this return water both when you use the dry-vacuum-only function and when you use the default combined wet & dry function on movement back and forward until all removable water is gone from your carpet. So, when no more water can be extracted from your cleaning area, you are either done, or if some dirt and discoloration remain, then run the carpet cleaner on the wet-&-dry function and the only-dry cycles again. The default wet-cycle function is really a combined wet-&-dry cycle as you dispense water with cleaning solution on the forward motions of the carpet cleaner and do suck most of it back up on the backward motions of the carpet cleaner. If the carpet cleaner rises in revolutions, so an obviously higher rate of engine revolutions and accompanying sound can be heard, that is your clue to know, that the front cover has been dislodged and an air leak is present in the vacuuming up of recycled cleaning water from the floor or carpet, which will prevents most of the water vacuum recycling from happening. If this happens, stop and turn off your carpet cleaner – use the red foot pedal-button on the left side of the carpet cleaner to turn off (and on) and reset the front cover, as your carpet cleaner now has lost most of its water vacuuming capability and needs the front cover reset fully straight and perfectly lodged in flush in both sides and in both in the front and the back - to be in full operating order of maximum vacuum. I actually placed two pieces of clear shipping tape over the edges of the front end of the front cover over to the carpet cleaner's main body sides to prevent this dislodging of the front cover with a resulting leak in the vacuum function. This clear tape-fix seemingly works well, does not show much, and really is a cheap fix on a design flaw that keeps your carpet cleaner working as intended at all the times with its maximum capacity to water vacuum. When you need to remove the front cover, just remove the tape and proceed as per the rest of the manufacturer's directions. This Hoover should be the only thing in your life that really sucks! Dirt, water, and anything dissolved in it – but do not use on flammables liquids, acids, or similar chemical fluids! Don't leave dirty water in the recycling tank! Unlike wine, it does not improve with time! End of rhyme.

I purchased my Hoover Smartwash direct from Amazon on Black Friday last year. (For some reason Amazon hasn't tagged my review "verified purchaser"!) This Smartwash deep cleans fairly well but it did more harm than good insofar as it dispersed the odor associated with a pet stain. In addition, I have encountered more trouble using this "easy clean" model in comparison to an older Hoover Spinscrub. The main drawback is the various parts that come apart and are easily damaged or lost. The rubber gasket that keeps the cleaning solution from running out got separated from the outer plastic cap and, being that it was lodged in the neck of the cleaning solution bottle, it made it so I couldn't fill it. Trying to pry the gasket out and then figure out how it was supposed to integrate with the exterior cap was a nightmare that required a tremendous amount of hand strength. Today I went to use my Smartwash and, having just filled the clean water reservoir, I lifted it out of the sink the entire contents began emptying on my floor as I began moving toward the vacuum. I quickly flipped it over and found that a stopper-type piece was missing from the bottom pass-through. (As an aside, the exploded parts diagram in the manual is so badly illustrated that it is useless. I had to use Google to view images of this reservoir before I could confirm that a part had indeed gone missing.) Perhaps I will find it laying in my garage somewhere but my fear is that this stopper may have gone down the drain as I was filling the clean water reservoir (in which case I may have plumbing problems!). Until I find it, the machine is unusable. (This after I already sprayed more than one kind of pre-treatment on my carpet stains that have made my house smell like a chemical factory!) As to the drying feature, the heat application is questionable. In all honesty, I don't know if it is applying any heat at all. It still takes my carpets about 5-8 hours to dry depending on how much I go over the same area to get it clean. As best I can tell, even when switched to the "dry only" mode, the suction that removes the liquids from the carpet primarily operates when the machine is pulled backwards, which is consistent with how it works in cleaning mode (forward is wash, backward is dry). The water is not heated by this unit so if you want hot water you have to fill it with hot water yourself. (Advertising non-existent "heat" seems to be a common ploy among carpet shampooers.) On this unit there is no spray trigger and there is no rinse-only setting. If you don't want soap dispensed, it's necessary to remove the soap dispensing bottle. After adopting a new dog in May, I had occasion to use this with a fresh (not dried) pet stain that I pre-treated with pet stain remover. The urine smell ended up all over my bedroom carpet and two months later, despite two attempts to remove it, I still smell it. (Rather than pulling the odor up, it just distributed the still-wet urine around the room despite having attempted to spot clean it beforehand.) Perhaps this is unavoidable but no matter if I pre-treat or use the Hoover pet shampoo, pet urine stains eventually reappear on my carpets. (The few I have managed to permanently remove required multiple attempts with numerous combinations of products to spot treat the area.) This machine is certainly lighter weight and easier to clean than the old Spinscrub model but it also seems to be more finicky about how parts go back together. While using the machine, I have had occasions where I have emptied the dirty water reservoir and not had my suction restored. On one occasion it took me resetting the reservoirs about four times before the suction finally kicked in. Much of my home has wood-look laminate, which is the reason I went with this Smartwash upgrade — in the hope of having less puddling beneath the machine when I pause to empty out the dirty water or to refill the clean water reservoir. My hand-me-down Spinscrub had begun leaking quite badly on the floor whenever I "parked" it. This new one doesn't leak as badly but I was nonetheless frustrated to find that it still drips enough to create a hazard for my floor lifting. Every time I use this carpet shampooer on my area rugs I have to chase it with a old towel because it leaves the edges of my floor and the thresholds to my carpeted bedrooms far too wet. All in all, I think the Smartwash design is overrated. It takes twice as long to wash and dry the carpet because you're washing and drying simultaneously. My impression is that this unit puts down too much water too fast and that without the reverse "dry" function, it would be apparent just how badly it is saturating the carpets. It takes forever to dry the carpet given the lack of heating and the fact that the suction is only really effective when the unit is pulled backward — meaning only about 50 percent of your arm movements counts toward drying. On a positive note, I appear to have been spared catastrophic failure. (Reviews elsewhere have reported the rollers binding up, possibly due to corroded bearings, after which the non-replaceable belt burns up.) In conclusion, I think I would like this unit a lot more if the parts that attach to the plastic reservoirs would not separate improperly, fall off or get lost. Hoover never seems to have spare parts for this model stock so in damaging the rubber gasket on the cleaning bottle and losing the rubber stopper that keeps the clean water from running out of the bottom of the reservoir, I am forced to replace the entire receptacle, not just the part I need (and even used on a well-known auction site, the parts aren't cheap). Negatives aside, it does seem to deep clean the carpets rather well judging by how much blackened wastewater it pulls up. Update: I reduce my review from two stars to one based on this Smartwash nearly electrocuting my spouse today. I bought this on Black Friday 2019. It has been used about seven times to clean carpet in my home. I don't have wall-to-wall carpeting so I would say that the amount of use on this has been moderate, at best.. Today it began to throw sparks while I was standing on wet carpet in bare feet because the electric cord worked it's way out of the back of the unit and had become partially detached (the first symptom was that the motor was cutting out intermittently). I called in my spouse who immediately went to try to push the electric cord a quarter of an inch back into the unit while it was "off" due to the electricity cutting off the motor, only for it to roar back to life and begin sparking just in time for me to shout "STOP! It's plugged into the wall and the carpet is wet!" (electricity + arcing + water, probably not a good combination!). This product should not have become an "Amazon Choice"! When you look closely at the manufacturer ID plate affixed to the unit you will see it is not manufactured by Hoover but for Hoover by a Chinese conglomerate. I expected, based on other reviews, that there could be problems with the rollers binding, the bearings stripping out and the non-replaceable belt breaking — because that seems to be the main route of failure with this model per web reviews — but to have an electrical problem with the cord was completely unexpected (hadn't snagged the cord on anything either). The only thing I can speculate to for the cause of the cord working loose internally is because the cord mounts right next to the hook where you wind the cord for storage. Simply winding the cord around the hook was enough to put strain on the connection and work it loose over time. Winding the cord too tightly around the hook might be a case of "user error" but it should not be *easy* for a hardwired electric cord to detach internally and begin to dislodge, posing an electrical/fire hazard. Hoover needs to perform their own manufacturing, instead of allowing third party manufacturers to use their branding, and relocate production to the United States, Mexico or elsewhere in North America. This isn't the first time an Amazon-based purchase has posed a serious safety hazard. Last year, an egg cooker I purchased on Amazon without any warning arced all the way back to my electrical outlet where it fried a Belkin surge protector and the outlet itself, nearly sparking an electrical fire — after which I had to call an electrician and pay a hefty bill for an emergency call (to ensure no smoldering was going on elsewhere in my home wiring). I'd pay more to get a North American-built product. Is Hoover ever going to build one again?

The Hoover SmartWash+ Automatic Carpet Cleaner Machine is hands-down one of the most user-friendly and effective carpet cleaners I’ve ever used. From pet messes and coffee spills to everyday wear, this machine takes the stress out of deep-cleaning and makes carpets look — and feel — like new again. What really sets the SmartWash+ apart is how smart it actually feels. The automatic cleaning system figures out the right combination of solution and suction as you go, so there’s no guesswork or complicated settings to fuss with. Just push forward to apply, pull back to extract — it’s that simple. Even first-time users will feel confident and in control right away. Performance? Absolutely impressive. The powerful suction lifts out deep-seated dirt and stubborn stains with minimal effort, and the clean water tank stays surprisingly fresh thanks to a smart separation system. Maneuverability is smooth and intuitive, so cleaning large areas doesn’t feel like a workout (though the machine is ready if you want one!). It’s a durable, thoughtfully designed cleaner that doesn’t just get the job done — it makes carpet care enjoyable. Whether you have pets, kids, or just love a spotless home, the Hoover SmartWash+ delivers professional-grade results without the stress. In short: Easy to use, powerful in performance, and genuinely smart — this carpet cleaner is a must-have home essential for anyone who loves clean floors without the hassle.

This machine will make you LOVE washing your carpets! It is super easy to use, empty and take care of. This machine, with the Oxy cleaner, helped get out 5 year old dog stains! So impressive! When I cleaned my carpets, my parents came over two days later and said it looked like I got brand new carpet put in! I even purchased one of these to do the carpets at our church! Well worth the money, and would absolutely purchase again. The attachments work well also.