Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback): Using Out-of-Body Experiences to Understand Our True Nature
Product ID: 82250929
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Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY : "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft Review: good one - nice book Review: One Star - Super book
| Best Sellers Rank | #662,087 in Books ( See Top 100 in Books ) #135 in Management #272 in Business Ethics (Books) #464 in Business Communication (Books) |
| Customer Reviews | 4.7 out of 5 stars 1,964 Reviews |
S**N
good one
nice book
S**A
One Star
Super book
M**L
Get your every communication nearer to harmony, joy and relations
Stakes have different meanings and different values; this book covers them all. One of the top books I read and are part of daily practice is seven habits and Crucial Conversations helps in working on the public victory. Anecdotes and stories allow you to remember and practice them in most of your conversations. I am able to work on my emotions and manage my energy in many communications. It helped me in practicing and reinforcing my commitment to communicate effectively. A must-read and practice book for every person who wants to communicate effectively and impactfully. Best wishes and gratitude. Manish. The Mindfood Chef
R**I
Four Stars
highly recommended to read this book
M**U
Five Stars
nice read.
K**.
Quality of book
Book condition is not at all good , it's dirty and looks like used too many times.
L**H
Buen libro
El libro llegó perfectamente. Letra espaciada (fácil lectura). Le quito estrellas por que serÃa justo, al tener el libro en papel, y con suscripción al Prime, poder tener acceso al audio libro sin suscripción adicional. Pero …
K**R
Content is solid, but definitely fluffed out
I though the information and content was great; a solid complementary book to Crucial Conversations (one of my favs). However, I feel it could have been half the length and just as valuable. Fluffed out a lot, and skimmed some sections. Worth the read!
M**D
My favourite team of authors delivers yet another helpful book
I have read and reread this book and despite having done the same with their other books, there is something I learn or resonates on every reading. Should be required reading for all managers and parents...
B**K
Perfect book for work relations
This is a great read for helping you in a work space, especially in handling tough situations and controlling emotions so it doesnt become worse. It really helps your understanding on communication as well as instructing you how to respond and accept your responsibility in problems.
M**Z
expresar lo que necesitamos para mejorar nuestras relaciones en los diferentes ámbitos de vida
Paso a paso te hace entender cosas que piensas y sientes pero que no tienes claro y sobre todo el camino para poder expresar tus necesidades emociones sentimientos expectativas
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