igloohome Keybox 3 Smart Lock Box, Large Key Safe w/Airbnb Sync (iOS/Android) – Remotely Generate Bluetooth-Keys & Pin Codes Without Internet

I usually don't write reviews but I wanted to pass along some praise for this incredible item. I have used this smartlock since April of 2022 and it has been a game changer/life saver. I wanted to originally get one of those smart locks for my rental property, but I read the horror stories about power outages, internet outages, and the locks getting knocked off the hinge and not working and figured I needed another solution for my rental property. By sheer luck I stumbled across this little smart lock and thank God I did. I have used this now for 15+ renters and it has worked like a charm everytime. I am able to send duration codes that last the whole time of the their stay, and also able to send them a seperate/convieniant checkout code that they can use for easy checkout when renters are scrambling to get out and get home. The codes are always unique, and always work (no clue how) and it has allowed me to effectively manage a property from 7 hours away. If you are an AirBnb/VRBO host and don't want to deal with a "smart lock" then this is where you need to look and then stop looking because you've found your solution. I have seen people having "issues" with battery life. I added new batteries in April and have made it through the full beach season now without any issue. I figure just like anything of this nature, change the batteries every 6 months so you're not left high and dry. There's also a way to jump charge the lock if the battery dies by using a USB-C charging block or a 9V battery. I haven't had to try any of these methods but knowing if something bad happens that there's a solution, helps me sleep at night. That's all I have to say - if you need a reliable lock that works without WiFi from anywhere, look no further.

Great customer service. Took care of me despite being out of warranty!

For the first 18 months of use, I would have given this lock a 5-star rating. The app is pretty easy to use and it's great to be able to set permanent and temporary codes, get access logs, etc. BUT Last week the latch on the lock broke and I am informed by customer support that it cannot be replaced so I have to replace the entire lock. Mind you this lock was opened perhaps once a month since it was installed in August 2024, so less than 20 times. And the most critical mechanical part of the lock failed. Since the lock is out of warranty, there is no replacement. I was offered a 25% discount on the purchase of a new lock from the manufacturer but that's hardly worth it; we I said this, they increased the offer to 30% but that still is not enough of an acknowledgment that the lock failed early and badly. I am very disappointed in the reliability of the lock - there must be a manufacturing defect for such a heavy duty component to fail after such little use. And the manufacturer does not stand behind their product, so that tells me a lot too. There are many other options in this market - I would suggest looking at a different supplier. I have purchased from a different manufacturer and hope I have better reliability with the new lock.

This lock box can be a little tricky at first, but once you understand how it works and how it connects to the internet, it really works well. The two different size door knob shackles made it possible to get the best fit for our front door lockset, which did not have a knob. It had a handle and a dead bolt, and a storm door, so it was important to get the lockbox to lay flat. Placing the bridge within 10 ft of the lockbox is the key to everything working. Although we were able to make it work 25 ft from the bridge, it wasn't always a stable connection. We also created multiple permanent pin codes so we could remotely switch as needed as we lived 4 hrs away. A great product, although they should bundle the bridge with the lock and the bridge should include a USB power supply and cable so you don't have to run to the store to buy one.

We had an existing Igloo lockbox that we used for our vacation rental for about 4 years. Because we operate the rental remotely, we desperately needed more options for flexibility when creating codes, and this bridge provided just that. Namely, this allows to create codes that DO NOT EXPIRE 24 hours after activation, giving me and my guests more flexibility if they need to check-in a little later than anticipated. Additionally, I can recreate code pins if the pin code is needed longer than originally anticipated as well; and, as a bonus, pin numbers are ONLY 4 digits long instead of the very cumbersome 9 otherwise required for remote generation. Furthermore, this bridge allows you to access lockbox logs so you can see when it is opened and closed and by whom (a godsend if you're trying to figure out if someone has checked out or not). In effect, this bridge allowed us to continue to use our Igloo lockbox after we ran into major functionality issues that had us looking for alternatives. I would go so far as to say that this is ESSENTIAL for remote operation. -HOWEVER- The bridge itself has some persistent connectivity issues that are frustrating. It needs an electrical outlet, and it NEEDS to be very close to the lockbox itself- anything further than a few feet away and you'll run into low signal/occasional disconnecting that will need to be remedied (so hopefully you'll have an outlet near your lockbox, but *indoors* because this thing is not rated for outdoor installation, which... lockboxes are outside, so. Logistically a bit of a puzzle). It also needs to be on a wifi network for use- not unlike other remotely operated "smart devices". As other users have mentioned, prepare for this thing to have a hard time staying connected to the wifi network as well. It needs to be reset every so often to reconnect- I have mine installed on a smart outlet so I can do a hard reset remotely when this happens. In summary: PROS- -Provides ESSENTIAL flexibility for remotely operated lockbox function -Makes your lockbox easier for guest use (4 digit pin) -Keeps your lockbox synced remotely -Allows you to access logs in real time -Technically easy to install CONS- -Persistent connectivity issues, with both the lockbox and the wifi network -MUST be installed within a few feet of lockbox, but not rated for exterior use. -Occasionally doesn't communicate with app for no obvious reason GOOD TO KNOW- -needs an electrical outlet -needs a wifi network CONCLUSION- Absolutely essential if you have an igloo lockbox that needs to be operated remotely. Wish the connectivity was more reliable, but beggars can't be choosers in this instance. Get ready to MacGyver a workable location for this thing.

We bought this as a lockbox that we could use to unlock for anyone who needed access from anywhere and this does not disappoint. You have to synch up the device with your phone and I'm guessing it exchanges a private key because that's all the communication that is needed with the device to generate unlock codes. From that point you access the app on your phone and generate a key that can be based on date/time duration, a one-time passcode, or a permanent passcode. The phone DOES NOT need to access the device to generate the code once the two have been paired. The only reason you would need to synch to the device is to get the log data from it to know when it was opened. The lock does not need internet access. It uses AA batteries and I have not had to replace them yet. When you generate a code it will basically send a text to the recipient's phone with the code that they can then use to unlock the device. The lock is fairly heavy and fit on a doorknob or you can mount it to a wall, etc. If you need a good lockbox for remote access then I would highly recommend this device. It is a bit pricey but in this case you do get what you pay for.

I had spent a lot of time trying to find a lockbox to use that I could "share" codes with someone else without having to change my own code when I didn't want to "share" anymore. I have 2 of these at an Airbnb remote/rural property, one is for emergency key access for guests and the other is for housekeeping and property managers. We have smart locks for most things, but they do fail to update on occasion...and this allows me to easily set dedicated codes for house keepers, property management, or any maintenance people. The best part is that you can actually generate codes remotely with no Internet access and zero connectivity to the lockbox it self. These algorithm generated codes are phenomenal, I can easily generate a 1 time code or one for a window of time...even when the power is out, or the Internet is down. The 3rd box is at my primary residence, where we also have smart locks...but smart locks fail, and we also have some 100+ year old latches that are key based. This allows my family to each have their own code, our neighbors/house sitters can have a code, or if we need to quickly provide access to someone we can always use the algo codes too.

Sturdy and high-quality product with a large volume inside. Set-up is easy and quick with the provided mobile app. I had a small hiccup during the setup and the support fixed it within about half an hour although it was the labor day weekend. I fixed the box on the side of a metal cabinet outside of a work area and gave access to about twenty students. Each student has their own access via their smartphones. Because I created unique accesses for students, I can track the usage log and see who opened the box and when. The box also sends you notifications once the box is opened and tells you who opened it. I can remove or add accesses with a couple of simple clicks on the app. I believe you can create up to 100 unique accesses. I am very happy with my purchase and I recommend this product!

I have to say this is the best Lock Box on the market. The igloohome Keybox is an excellent solution for securely storing keys while offering great flexibility and convenience. Setup was straightforward, and the mobile app makes it easy to generate Bluetooth keys and PIN codes remotely—perfect for Airbnb guests or family members. The best part is that it works without an internet connection, which adds an extra layer of reliability. The build quality is solid, with a spacious interior that easily fits multiple keys or access cards. I also appreciate the added security features, such as auto-locking and activity tracking through the app. Overall, this smart lock box has been a game-changer for managing access, and I highly recommend it to anyone looking for a secure and hassle-free key storage solution.

Très bon produit

Súper útil Dejamos una llave siempre antes de ir de paseo O en la playa

Ist aber extrem robust, sehr schwer und wertig! Mechanisch kaum zu knacken..., Einrichtung mit iphone ging problemlos, ebenso sychronisierungen und vergabe neuer Zugangscodes. Wenn man also vermietet und nicht immer vor Ort ist, ist das eine gute Lösung..., es muss aber jemand vor Ort sein, der die neuen Codes synchronisiert.

This is a great product, definitely worth the money to make life easy. Setting up codes is simple. I use it with my Turo business and all my guests love it. I've used other boxes and all the guests do is complain. However it does not work in anyway remotely. Unless you redefine remote to be standing there with int in your hand.