Successful Business Writing. How to Write Business Letters, Emails, Reports, Minutes and for Social Media. Improve Your English Writing and Grammar. I (Skills Training Course)

I am enjoying this. It is really helping me out at work with formatting different documents and other things I am doing.

Great theoretical knowledge but I wish the author would give more samples/examples of the actual letters, emails communications in the book so that I could make copies of those and teach in my class.

I found the guide useful as it gave steps and revisions on the importance of making a point, providing facts and using positive written language for the purpose of logical and persuasive communication. All important when using the shorthand of less formal writing often used in email and the more formal adoption of paragraphing and sequence of points in business writing. The grammar revision has been most helpful.

I am often amazed at the poor writing skills displayed on so many websites, letters and business emails - poor spelling, poor grammar, presenting such an unprofessional image. This book manages to pack-in so much information, from how to set out a letter or email, to exercises helping you improve your grammar. And it's great having the free workbook from the UoL website.

A concise easy read with great techniques and examples of how to construct business letters and emails. Can definitely recommend.

I enjoyed the content of the book. However, a key factor they mentioned was the use of grammar, punctuation and good language...there were plenty of grammar mistakes I caught (i.e. missing words, etc.).

Really good book. It is simple to read and has a lot of really good information. Most business owners would find it helpful.

Success Business Writing will help anyone looking for tips and tricks to write better in business situations. Some of the best advice comes right at the beginning of the book. Agreeing why good business writing is important and understanding the barriers to good communication are the foundation to successful writing. The three Ps are also critical: Purpose, People, and Preparation. I particularly appreciate Chapter 7, Guidelines for good writing, as these are essential for effective written communication whether you are a native speaker or someone writing in English as a foreign language.

I have an office apprentice and want to help her write effective and grammatical letters. I purchased this book to help me formulate my knowledge and thoughts into a teaching schedule. This book is a perfect course for such a purpose, clear, concise and with short exercises to practise the aspects described. It will greatly help me to impart my knowledge in an ordered and understandable way.

I started to read the book, but soon gave up in frustration. It seemed very repetitive and at such a basic level that anyone who has graduated from high school SHOULD know how to do this stuff. Perhaps I got off to a bad start with it. The author gave, as an example of incomprehensible gibberish, what I thought was a clearly expressed statement: "The government calls insistently for more innovation. But doing things in a new way will not necessarily lead to better outcomes. So, what do we mean by innovation? We share the thinking of, for example, the Work Foundation, which sees innovation not “as a set of discrete and singular moments of change” but rather as “a culture or process in which drivers of change are embedded in and facilitated by the strategic outlook of the organisation.” To draw an analogy from nature, innovation may be thought of as ‘the new season’s growth’ rather than a series of isolated ‘bright ideas’." A little bit later in the text she makes this incomprehensible statement: "If sentences are not clear through incorrect grammar or misuse of punctuation then confusion can arise. Spelling mistakes just show a lack of care – which your reader may anticipate filters into the work you do." I've read that second sentence several times, and I still don't know what she is trying to say. Also, Ms. Baker tells us to keep asking "why" till we get to the actual reason for writing. However, this point is belaboured and exaggerated to the point of being nonsensical. It's easy to ask why - even at the point where the author suggests the real reason has been found. There may be some valuable info hidden in the book, but you have to work awfully hard to find it. If you can get it cheap enough, and your English business correspondence skills are very rusty, then maybe it will be worth it.

I bought this book a while, its good but not great. There are no samples for any type of letters and emails.

Successful Business Writing Clear, simple, but not simplistic, reminders of what we should all be doing to plan & implement successful writing, whether for a lobbying letter to a politician or in an everyday formal complaint. Plenty of short exercises easily adapted by the reader to focus on topics & objectives relevant to them. Well worth buying and making the time to read! Sal Morawetz National Learning Organiser TSSA

This is a great book with lots of execises on how to write correctly to your peers using Email, letters etc. Each chapter is well presented and easy to follow and it has some great ideas to use in the workplace. I highly recommend this book.:)