Amazon Basics Hot Water Tea Kettle with Whistle Spout, Stainless Steel, 2.4 quarts, Teal

My Mom luvs hers, comes in great colors

Cute and practical

The Amazon Basics Hot Water Tea Kettle has been a great addition to my kitchen. The 2.4-quart capacity is perfect for making multiple cups of tea or coffee, and the stainless steel construction feels sturdy and well-made. It heats up quickly and evenly, and the whistle spout is loud enough to hear without being too shrill.The teal color adds a nice pop to my kitchen, and the handle stays cool, making it easy to pour. The spout lever works smoothly, and I haven’t had any issues with dripping. If you’re looking for a simple, stylish, and reliable stovetop kettle, this one is a great choice.

Nice looking holds a lot of water very attractive

It has been great for making my hot tea. Easy to use and heats up quickly. I also really love the color on this one. It brings a pop of color into my kitchen.

This worked, but after 5 months the handle became detached at the end near the spout. It is not safe to use, due to the risk of scalding, when the remaining attachment fails.Beside the obvious product defect and even Amazon's legal liability potential (Mcdonald's coffee anyone?), The Amazon customer service chat line has been very inept and incompetent. I got suspended 3 times from the chat because the AMAZON REP TOOK TOO MUCH TIME WITHOUT DOING ANYTHING HELPFUL.The 3rd person finally said that I could have a refund but I was cut off again without any confirmation of how the refund would be processed.I phoned customer service and as I write this I've beeb asked to wait for 2 minutes, but have actually been waiting for over 19 minutes.After 21 minutes they never came back. I hung up and called again the new rep said that he would solve the problem. He did after about 30 minutes of holding and having to re re re re explain my issue and one last attempt to claim that I wasn't eligible for refund/replacement.Summing up: a defective product, Amazon Basics branded, sold by and shipped by Amazon, well over one hour of shoddy customer service, seemingly designed to make me "just go away" and to top it off, I had to supply the packing materials for the return of the broken item.Typical of customer service 2024. Not the usual service I've come to expect from AMAZON.NOW FOR ANOTHER UPDATE AND EXTENSION OF DISHONORABLE BUSINESS PRACTICE BY AMAZON. Finally received my refund-minus a restocking fee. Like they can restock a defective, broken, dangerous product. I doubt that I could have anticipated that the product would break on initial inspection, I’m going to be quicker to return products I have an inkling about from now on.

Flimsy material

Nice tea kettle.