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Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

RESVIVI

Q: What is the measurements of the pendant? And how can I Put a heart on the left side?

The pendant is about an inch in length. A heart is not going to fit unless it is very tiny, I mean very tiny.

Q: Can I get the engraving in Hebrew?

Hello customer, Yes, we can engrave the Hebrew inscriptions, thank you.

Q: The video of the broken chain looks diff than chain in ad. I want to buy this product, but only if I'll get what I see- a sturdy box chain. Honest AD?

The chains are small but sturdy. I have been wearing mine with no problems. If they were not fairly sturdy I would have broken mine by now because I wear it all the time

Product ID: 141499316

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Have a Question? See What Others Asked

What is the measurements of the pendant? And how can I Put a heart on the left side?

Can I get the engraving in Hebrew?

The video of the broken chain looks diff than chain in ad. I want to buy this product, but only if I'll get what I see- a sturdy box chain. Honest AD?

Can I get Lucida handwriting italic font?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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฿3515

Duties & taxes incl.

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Free Returns

30 daysfor PRO membership users

15 dayswithout membership

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Trustpilot

TrustScore 4.5 | 7,300+ reviews