does it have a volumne control

Yes. The volume control is a wheel that you turn on the side of the amplifier. This wheel also turns the device on and off.

Yes, we were able to return it.

I have not had my unit long enough to worry about replacement earbuds. Unit is working well.

Is there free return if it doesn't work right?

Mine worked fine. So I don't know.

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SuperEar Model SE5000 (PSAP) for Seniors - Hearing Amplifiers for Seniors, Super Ear Personal Sound Amplifier, Sound Amplifier Listening Device and Audio Accessories in 50dB Ambient Sounds Increase

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