Bona Hardwood Floor Spray Mop, includes 28.75 oz. Cartridge

BEFORE you assemble. be very sure there are no broken parts. Once assembled you are stuck. The trigger was broken. In fact, part of the green handle was missing.....meaning someone tried it...or during testing it was broken. I will try to return...I will NOT order this again 7-8-2013 update - I had to contact the manufacturer. They were very nice, and said they would ship me a replacement. (fingers crossed) (Amazon said that I needed to contact the manufacturer.) 7-12-2013 update - A replacement was received. Yes, exactly like the other one, except this one was a recently manufactured one (July)... the initial one was made in January. So, this was my second assembly, so, not an issue at all. I will say that you need to be sure to NOT pull the green slider down at the base of the mop. I did that on my first one, and it was tough to raise it back up into position. Well, since I remembered that, on my second assembly, I simply made sure it was loose before assembly. I can see that the trigger pivot is strong.....even though it is plastic, and should not break. This is where my first mop was broken. To use the mop, the trigger is pulled ever so slightly..... not much force at all.... So, as I think back to the first one, no doubt it just happened to slip through QC. I wasn't particularly happy that I needed to deal with the manufacturer, and not with Amazon. However, it worked out fine, and I am totally happy. Excellent customer service. The mop works nicely. As I said earlier, the pressure on the trigger is ever so slight, so I do not anticipate future issues. The reusable pad is great - velcro attaches it to the mop... and you can just toss it in the washer to clean. And, the cleaner cartridge is reusable, so just turn it upside down, unscrew the cap and refill. Funny, I swear I saw a review from someone that mentioned that they put a hole in the top to refill and used a cork!!! Now it gets 5 stars! Update 5-11-2014: It is still working great. Some info on use.... as you pull the trigger, and the solution is dispensed, it is creating a vacuum within the bottle. So, as you use it more and more, the vacuum gets stronger, and it will not spray as good as it did at the beginning of your cleaning session. The fix is to just break the vacuum..... pop the dispenser out - turn it upside down and put it back in - snap it back in.. and you are golden. I think what could happen to some is that the spray will stop coming out, and then the user pulls harder and harder on the trigger to release the solution.... no do not do that, just reset the bottle as explained above. Enjoy

This is a first-rate product. I am *very* glad that I did research before buying and settled on this one for cleaning about 1000 sf of hardwood floors in our house. he number of (well known) wood floor products that have problematic ingredients in them is amazing / appalling. Our cleaning people love it too, and they are the real experts. PROS: - The vast majority of floor products range from bad to horrible in terms of what they can do to your hardwood floors. Many are too caustic, and can damage the finish. Others are too wet, and can get between the cracks and made the wood expand and crack. The Bona does a super fine spray -- really a mist -- which saves our floor, and cost on the cleaning solution, as it does not require much. The cleaning solution has been carefully developed to be beneficial, not damaging, to hardwood floors. - Easy to use, and effective at cleaning. - The smell is very mild. 409 and Windex give me headaches consistently; I do not even notice the Bona. - There have been no clogs. - The product seems to be designed (unlike most cleaning products) to be able to use all of the liquid in each bottle, so there is little to no waste. CONS: - Somewhat more expensive than the competition. But consider that it is more than worth it, if it can keep you from refinishing or replacing hard wood floors unnecessarily. *** BOTTOM LINE *** After extensive research in choosing what to use on the finished hard wood floors of our new house, this is what I picked. And it has been great at doing the job, being easy to use, and keeping the floors safe.

I bought one of these mops because I was hoping for a fast, easy way to clean the hardwood floors. And I like the idea of using non-toxic cleaning solutions. Assembly was fairly easy, and the mop worked fine. It is of sturdy plastic construction, and the spraying mechanism worked fine too. No problems there. However, the proof is in the pudding as they say. They whole point of this is to *clean* the floor. After cleaning a section of hardwood floor, using some elbow grease (no wussy pushing back and forth) and letting it dry, I took a white paper towel, ran it under the faucet, and then rubbed it over the area I just mopped. If the mop did its job, that paper towel should come up white, if not... Well, glad to say, it did come up white, so that tells me the mop did its job. There is also no smell at all from the cleaning solution, which is nice. We also have a couple of rambunctious cats who chase each other all over the house, and after a while, you get scratch marks in the hardwood floor where they do their 180s and sudden stops and starts. The mop cleaned those right up, scratches gone. No residue, no dull floors. Looks good. Have only used this once, but so far so good. If all goes south with the mop, I will re-post, but so far I think it was a good purchase. One tip - when inserting the cleaning fluid cartridge into the mop, give is a good push so it "clicks". It has to break the seal of the cartridge.

The solution leaves my floor shining. I don't have to worry about scratches, streaks or residue.

As you can tell I have nothing but amazing things to say about this mop, after years of replacing the red and green mop systems, I'll never go back, but a few notes to everyone based on some of the reviews: 1. Assembly: The instructions are right there on/in the box, if you don't hear a 'click' when putting together the top two sections, the mop will either fall apart or the hose that is supposed to spray will spray air instead of liquid sometimes due to the two parts of the hose not being plugged in correctly 2. This mop is not like the ones you're all addicted to watching on Instagram, you don't throw the liquid around like water and then mop up and expect the residue just to vanish, you spray it lightly, that being said if you have kids or you're a messy cook, if you clean up something very dirty, mop it up and remove the mop head (ready for the washing machine) and put a new one on, so you don't spread filth everywhere (good idea to get a few to keep as spares) 3. Being a 360 mop doesn't mean you should use it like an Thor's Hammer, be cautious, this is exactly how the red or green mops break 4. If you have a very humid home (and you'll know if you do) the liquid will not evaporate quickly (where will it go), either open a window or invest in a dehuidifier, your floors should start drying at the 15sec mark, in a home where you have less than 30% humidity, those of you who have a normal dryer in the house are likely to already be at 50% 5. If you're a foot mopper, STOP, if you see some honey on the floor DO NOT put pressure on the mop head, you will break it. Apart from all that, its easy to use, zero waste, will protect your floor and is pretty allergy friendly and has a very neutral smell (those coming from Pine O Cleen, this will take some getting used to for you guys)

This floor cleaner is easy to use and does a great job. No wet spots after using it and the supplied cleaning spray lasts well. A good buy.

Well worth the money. Keeps my new wooden floor in great condition!!. Easy and quick to use. Easy to clean pad as there washable. Light weight easy to store. Around excellent piece of kit every home with dogs kids and wooden floor needs. A good affordable cleaning equipment. So what you waiting yup it!!!.

Effective, efficient,easy to use and makes cleaning hardwood and lino floors a breeze.Hopefully supermarkets will start selling refills for this product