James Wellbeloved Puppy Lamb & Rice 2 kg Bag, Hypoallergenic Dry Dog Food

Quick delivery. Perfect for my dog. Thanks

The dog food itself is excellent and at a very reasonable price, I have no quarms whatsoever with the product itself or the seller, however I am very unimpressed with the delivery. On the first attempt to deliver I was not home as it just happened to be in the 1 hr window where I was not in as I was walking the dogs (sods law) so a card was left in the letterbox. Pretty standard so far, I have no problem with this, however on the 2nd attempt to deliver I was not in again and rather than posting another card through the letterbox the courier just left it on the doorstep in plain view of the whole street. I'm fortunate in that my neighbours next door have a key to my house as they help out by looking after the dogs from time to time when I'm at work and as such they happened to be arriving home as the courier was driving off and they took the food into the house. I'm fairly confident that the dog food would not still have been there when I arrived home had it not been for my neighbours actions. I do not expect to have my item left on the doorstep while I'm not home when I've paid an extra £8 for delivery. Granted it's my fault that I wasn't home on the first attempted delivery but I had no knowledge of when the second attempt was to be as it wasn't detailed on the card and I was under the impression I needed to rearrange it with them. Having said this I naturally would assume that if a second delivery attempt is made and I'm not at home then a card would be left through the door with details of where to collect the item from as has been the case when I've found myself in a similar situation with any other courier I've ever dealt with in the past. As a direct result of the sub standard delivery service it's unlikely that I'll be buying from this seller again which is a shame because my problem is with the courier and not with the seller. While I understand that leaving items on the doorstep of a customer is not going to be the policy of the courier company and was just the actions of the driver in question on that particular day, I'm not prepared to run the risk of having the same cowboy delivery driver again if I re-order from this seller.

Puppies really enjoy this food they have had no issues being fed it. Good quality.

Bought for my neighbour. Her dog hasn't commented on it so must be fine

Just exactly what I needed to suit a 3 month old Dachsie puppy

Excellent quality food

Perfect thank you

My tiny pup loves this food. And small enough for him to eat